Mellah Hotels, Marrakech

"Staff was helpful, assigned room had a leak from the ceiling, had to be relocated to anther room next day. We were told that we need to stay in the original room overnight while water was dropping from the ceiling right on the bed."

"The room was clean but not at all shown in pictures, it was like low class motel not a 3 star hotel. The only saving grace was working AC since it is very hot in Marrakech and the location as it is in centre of the city and walking distance to malls and restaurants."

"We had a very good time and the hotel is family friendly. The staff cannot fo enough for you. The acitivies were very good too. The only downfall is the food. Breakfast, Lunch and Dinner was more or less the same thing everyday"

"Excellent location, away from city center, great breakfast choices, friendly and courteous staff and management."

"Breakfast was fresh abundant."

"gym facilities are limited a shame considering of the prime location in hivernage "

"The hotel is very beautiful with absolutely stunning gardens – the grounds really make a big impression and create a wonderful atmosphere. The food is very good and the staff is polite and friendly. However, you need to be very careful with room location. Rooms not facing the garden are very noisy, which can significantly affect the stay. Communication by email is also quite poor – we never received replies to some of our emails, including one regarding flowers that were delivered to the hotel and were unfortunately of very poor quality. Overall, we have mixed feelings. On one hand, it is a wonderful and impressive hotel, especially because of the gardens. On the other hand, small issues like noise and lack of email communication negatively affect the overall experience. We would still recommend the hotel, but strongly advise choosing a garden-facing room and confirming important requests in advance."

"Absolutely wonderful hotel. The staff were so friendly, the breakfast was amazing and plentiful and the daily afternoon snacks were much appreciated as were the dates, cookies and fruit left each day in the room. On departure we were given a bag of food for our onward journey and some argan oil toiletries. Both were unexpected and summed up the level of service at the hotel. Would absolutely recommend "

"Lovely hotel. We were offered a free upgrade to the penthouse. Staff were friendly and service was great. Heated pool. "