2 Bedroom Apartment
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Reviews of ULTIQA Little Collins

3.5 out of 5
ULTIQA Little Collins
140 Little Collins Street, Hero Apartment Building, Melbourne, VIC

Reviews

8.0

Very good

Rating 10 - Excellent. 321 out of 909 reviews" "
Rating 8 - Good. 355 out of 909 reviews" "
Rating 6 - Okay. 154 out of 909 reviews" "
Rating 4 - Poor. 53 out of 909 reviews" "
Rating 2 - Terrible. 26 out of 909 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Thomas

Business traveller
Stayed 4 nights in Jun 2020
Response from Management on 24 June 2020
Hi Thomas Thank you for your review. We hope to see you in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
City life apartment
Great location and very good space apartment. Would be perfect if there were heater in the bedroom and bathroom during winter. The aircon in the lounge room was not powerful to warm up the bedroom and bathroom. The duty manager was helpful during my stay. Quick after-hours check in and check out.
Stayed 2 nights in Jun 2020

8/10 Good

Verified traveller

Liked: Cleanliness, amenities
Stayed 2 nights in Jun 2020
Response from Management on 9 June 2020
Thank you for your review, we appreciate you taking the time time share your feedback. We are pleased you enjoyed your stay with us and hope to welcome you again in the future.

10/10 Excellent

Joann

Stayed 3 nights in May 2020
Response from Manager on 29 May 2020
Hi Joann Our sincere thanks for a wonderful review. We look forward to seeing you in the near future

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Easy check-in/out. Great location. Great views. Super clean and great amenities. Loud street outside. Difficult to lock door.
Stayed 1 night in Mar 2020
Response from Management on 18 Mar 2020
Thank you for your review, we are appreciate you taking the time to share your feedback. We are pleased you enjoyed your stay with us and hope to welcome you again in the future.

8/10 Good

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2020
Response from Management on 18 Mar 2020
Thank you for your review, we are appreciate you taking the time to share your feedback. We are pleased you enjoyed your stay with us and hope to welcome you again in the future.

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
dirty, gave us the wrong room without telling us and said ours was booked out when i asked to move into it
Stayed 3 nights in Feb 2020
Response from Management on 4 Mar 2020
Thank you for your review, we appreciate you taking the time to share your feedback. Your comments will be passed onto the relevant department managers for discussion and further training. We hope to see you again in the future.

8/10 Good

BN

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Great location and plenty of room in the 3br apartment. Easy check in and check out. I would stay again.
Stayed 1 night in Feb 2020
Response from Management on 2 Mar 2020
Hi BN, Thank you for your review, we appreciate you taking the time to share your feedback. We are pleased you enjoyed your stay with us and hope to welcome you again in the future.

2/10 Terrible

Ryan, melbourne

Travelled with partner
Liked: Amenities
Disliked: Cleanliness
The room was laid out well, however the bottom and our floor stunk enough that we struggled to sleep. Absolutely horrible
Stayed 2 nights in Feb 2020
Response from Management on 3 Mar 2020
Hi Ryan, Thank you for your review, we appreciate you taking the time to share your feedback. You comments regarding the corridors will be shared with the building manager to be rectified. We hope to have the opportunity to welcome you again in the future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2020
Response from Management on 3 Mar 2020
Hi Anonymous, Thank you for your review, we appreciate you taking the time to share your feedback. We are pleased that you enjoyed your stay with us and hope to welcome you again in the future

4/10 Poor

Dan, Melbourne

Business traveller
Liked: Amenities
Disliked: Cleanliness
Dirty and run down. Nice property in a great position. Badly needs a renovation
Stayed 1 night in Feb 2020
Response from Management on 3 Mar 2020
Hi Dan, Thank you for your review, we appreciate you taking the time to share your feedback. Your comments regarding the apartment will be shared with the relevant department for action. We hope despite this we can welcome you again in the future.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Friendly receptionist. Great location and comfortable beds.
Stayed 1 night in Feb 2020
Response from Management on 3 Mar 2020
Hi Anonymous, Thank you for your review, we appreciate you taking the time to share your feedback. We are pleased you enjoyed your stay with us and hope to welcome you again in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 3 nights in Oct 2019
Response from Management on 11 Feb 2020
Thank you for your review, we appreciate you taking the time to share your thoughts. We are pleased you enjoyed your stay with us and hope to welcome you again in the future.

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Only one bathroom for 7 guests, carpet and tiles a bit dirty
Stayed 4 nights in Jan 2020
Response from Management on 11 Feb 2020
Thank you for your review, we appreciate you taking the time to share your thoughts. We are pleased that you enjoyed your stay with us, your comments regarding the tiles will be shared with our housekeeping department. We hope to have the opportunity to welcome you again in the future.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
It a location was perfect for us. The place was spacious and clean. I would stay here again. It was affordable
Stayed 1 night in Jan 2020
Response from Management on 20 Jan 2020
Thank you for your review, we appreciate you taking the time to share your feedback. We are pleased you enjoyed your stay with us and hope to welcome you again in the future

10/10 Excellent

Hakim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019
Response from Management on 20 Jan 2020
Hi Hakim, Thank you for your review, we appreciate you taking the time to share your feedback. We are pleased you enjoyed your stay with us and hope to welcome you again in the future

6/10 Okay

MichelleM, Auckland

Travelled with partner
Liked: Cleanliness, amenities
Good location , unit was a good size . The bed was a shocker , the cheapest you could buy , it was like sleeping on a rusty gate .
Stayed 9 nights in Dec 2019
Response from Management on 20 Jan 2020
Hi MichelleM, Thank you for your review, we appreciate you taking the time to share your feedback. Your comments regarding the bed will be shared with the teams to take action. We hope this didn't detract too much from your holiday. We hope to have the opportunity to welcome you again in the future.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property location was fantastic, was clean, tidy, very well managed
Stayed 6 nights in Dec 2019
Response from Management on 2 Jan 2020
Thank you for your review, we appreciate you taking the time to share your feedback. We are pleased you enjoyed your stay with us and hope to welcome you again in the future.

8/10 Good

Verified traveller

Liked: Cleanliness, amenities
Stayed 4 nights in Dec 2019
Response from Management on 30 Dec 2019
Thank you for your review, we appreciate you taking the time to share your feedback. We are pleased you enjoyed your stay with us and hope to welcome you again in the future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019
Response from Management on 17 Dec 2019
Thank you for your review, we appreciate you taking the time to share your thoughts. We are pleased you enjoyed your stay with us and hope to have the opportunity to welcome you again in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019
Response from Management on 15 Dec 2019
Thank you for your review, we appreciate you taking the time to share your feedback. We are pleased you enjoyed your stay with us and hope to welcome you again in the future.

8/10 Good

Verified traveller

Stayed 1 night in Dec 2019
Response from Management on 15 Dec 2019
Thank you for your review, we appreciate you taking the time to share your feedback. We are pleased you enjoyed your stay with us and hope to welcome you again in the future.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of space for 4 people. Bathrooms in excellent condition. Kitchen facilities so that own food can be kept in apartment.
Stayed 3 nights in Dec 2019
Response from Management on 15 Dec 2019
Thank you for your review, we appreciate you taking the time to share your feedback. We are pleased you enjoyed your stay with us and hope to welcome you again in the future.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities
It was located in centre of city walking distance to convention centre also clean neat .
Stayed 3 nights in Nov 2019
Response from Management on 15 Dec 2019
Thank you for your review, we appreciate you taking the time to share your feedback. We are pleased you enjoyed your stay with us and hope to welcome you again in the future.

8/10 Good

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely perfect location. Could not have chosen better! Room could have been checked for cleanliness a little better- found something left from a previous guest.
Stayed 4 nights in Aug 2019
Response from Management on 4 Dec 2019
Thank you for your review, we appreciate you taking the time to share your thoughts. We are pleased you enjoyed your stay with us and will pass your comments regarding cleanliness to our housekeeping manager. We hope to have the opportunity to welcome you again in the future.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great, and the amenities of the apartment was great.
Stayed 3 nights in Nov 2019
Response from Management on 4 Dec 2019
Thank you for your review, we appreciate you taking the time to share your thoughts. We are pleased you enjoyed your stay with us and look forward to seeing you again in the future

8/10 Good

Verified traveller

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Stayed 3 nights in Nov 2019
Response from Management on 4 Dec 2019
Thank you for your review, we appreciate you taking the time to share your thoughts. We hope to see you again soon.

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing!, friendly and went above their roles to ensure our stay was perfect. The room was immaculate and really felt like a beautiful escape.
Stayed 3 nights in Nov 2019
Response from Management on 4 Dec 2019
Thank you for your review, we appreciate you taking the time to share your thoughts. We are pleased you enjoyed your stay with us and look forward to seeing you again in the future.

4/10 Poor

Verified traveller

Travelled with family, Business traveller
Disliked: Cleanliness, amenities
The carpet was dirty. The walls were dirty. The hot water stopped working for a day.
Stayed 4 nights in Nov 2019
Response from Management on 4 Dec 2019
Thank you for taking the time to provide your feedback. Your feedback has been shared with the relevant manager and will be addressed accordingly. We hope this did not distract from your overall stay. We hope to have the opportunity of welcoming you back.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property is located very central to everything. Didn't like no telephone in room to contact reception, also everytime you needed amenities you had to go down from level 3 and walk to the reception on the other end of the building. Otherwise the girls were very pleasant.
Stayed 5 nights in Nov 2019
Response from Management on 4 Dec 2019
Thank you for your review, we appreciate you taking the time to share your feedback. We are pleased you enjoyed your stay with us and hope to welcome you again in the future.

8/10 Good

Carmel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice apartment. Spacious. Handy to Bourke St and Collins Street trams. Noisy at night.
Stayed 3 nights in Nov 2019
Response from Management on 4 Dec 2019
Thank you for your review, we appreciate you taking the time to share your feedback. We are pleased you enjoyed your stay with us and hope that the noise from the street didn't detract too much from your enjoyment. We hope to have the opportunity to welcome you again in the future.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we were thrilled with the spaciousness and the close proximity to the city and public transport.
Stayed 4 nights in Nov 2019
Response from Management on 4 Dec 2019
Thank you for your review, we appreciate you taking the time to share your feedback. We are pleased you enjoyed your stay with us and hope to welcome you again in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Nov 2019
Response from Management on 19 Nov 2019
Hi, Thank you for your review, we appreciate you taking the time to share your thoughts. We are pleased you enjoyed your stay with us and hope to welcome you again in the future

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019
Response from Management on 19 Nov 2019
Hi, Thank you for your review, we appreciate you taking the time to share your thoughts. We are pleased you enjoyed your stay with us and hope to see you again in the future.

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great position. The photos of the view are misleading. We looked at an alleyway and a wall. Due for a new bed also. Nice and spacious.
Stayed 3 nights in Nov 2019
Response from Management on 19 Nov 2019
Hi, Thank you for taking the time to provide your feedback. Your feedback has been shared with the relevant manager and will be addressed accordingly. We hope this did not distract from your overall stay. We hope to have the opportunity of welcoming you back.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from Management on 19 Nov 2019
Hi, Thank you for your review, we appreciate you taking the time to share your thoughts. We are pleased you enjoyed your stay with us and hope to see you again in the future.

6/10 Okay

Verified traveller

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Very dirty. Mould growing everywhere in the bathroom
Stayed 4 nights in Nov 2019
Response from Management on 19 Nov 2019
Hi, Thank you for taking the time to provide your feedback. Your feedback has been shared with the relevant manager and will be addressed accordingly. We hope this did not distract from your overall stay. We hope to have the opportunity of welcoming you back.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great views, clean room basic amenities great location. New bed needed
Stayed 5 nights in Nov 2019
Response from Management on 19 Nov 2019
Thank you for your review, we appreciate you taking the time to share your thoughts. We are pleased you enjoyed your stay with ULTIQA Little Collins and hope to welcome you again in the future.

8/10 Good

Sanjeev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019
Response from Management on 19 Nov 2019
Hi Sanjeev, Thank you for your review, we appreciate you taking the time to share your feedback. We are pleased you enjoyed your stay with ULTIQA Little Collins and hope to welcome you again in the future.

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location, however apartment had punch marks in the doors and one of the bedrooms was two single beds pushed together that kept moving apart all night despite being made up as a double bed. Besides that, reception staff were very accommodating and understanding. Kitchen facilities were fine. Supplied with milk, tea, coffee, dish soap and powder etc. Slightly noisy on Saturday nights as there is a nightclub nearby. Internet worked great. Just needs a bit of refurbishing.
Stayed 13 nights in Oct 2019
Response from Management on 1 Nov 2019
Hi, Thank you for your review, we appreciate you taking the time to share your feedback. We are pleased you enjoyed your stay with us and hope to welcome you again in the future.

8/10 Good

E

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019
Response from Management on 30 Oct 2019
Hi E, Thank you for your review, we appreciate you taking the time to share your feedback. We are pleased you enjoyed your stay with us and hope to see you again soon.

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Management on 24 Oct 2019
Hi Anonymous, Thank you for your review, we appreciate you taking the time to share your feedback. We are pleased you enjoyed your stay with us and hope to welcome you again in the future.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was clean and comfortable. it was in a excellent location. the only draw back was the lack of a balcony but its a very small issues as it was an easy walk to the front door/
Stayed 1 night in Oct 2019
Response from Management on 23 Oct 2019
Hi Anonymous, Thank you for your review, we appreciate you taking the time to share your feedback. We are pleased you enjoyed your stay with us and hope to welcome you again in the future

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully maintained unit in the heart of the city. Excellent location for walking to eateries, Bourke Street Mall, the Princess Theater... It was also great to be able to store our luggage at reception after we had checked out, before we headed to the airport.
Stayed 3 nights in Oct 2019
Response from Management on 23 Oct 2019
Hi Anonymous, Thank you for your review, we appreciate you taking the time to share your thoughts. We are thrilled you enjoyed your stay with us and look forward to welcoming you again in the future.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
like many older properties they suffer from a lack of handy power outlets and I had to move the diningroom table across the room so I could plug my laptop in. Other than that, a great and convenient place for a few nights on a business trip
Stayed 1 night in Oct 2019
Response from Management on 22 Oct 2019
Hi Anonymous, Thank you for your review, we appreciate you taking the time to share your thoughts. We are pleased you enjoyed your stay with us and hope to see you again in the near future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Management on 16 Oct 2019
Hi Anonymous, Thank you for your review, we appreciate you taking the time to share your feedback. We are pleased your enjoyed your stay with us and hope to welcome you back again soon.

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from Management on 15 Oct 2019
Hi Susan, Thank you for your review, we appreciate you taking the time to share your thoughts. We are pleased you enjoyed your stay with us and hope to welcome you again soon.

8/10 Good

Kento, Hong Kong

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, apartment size is spacious, Staff is helpful.
Stayed 3 nights in Oct 2019
Response from Management on 15 Oct 2019
Hi Kento, Thank you for your review, we appreciate you taking the time to share your feedback. We are pleased you enjoyed your stay with us and hope to welcome you back soon.

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good apartment
Great location, good size and aspect apartment, speedy check in
Stayed 2 nights in Oct 2019
Response from Management on 14 Oct 2019
Hi Simone, Thank you for your review, we appreciate you taking the time to share your thoughts. We hope to see you again in the future.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Oct 2019
Response from Management on 14 Oct 2019
Hi Anonymous, Thank you for your review, we appreciate you taking the time to share your thoughts. We hope to have the opportunity to welcome you back in the future