Dock

Reviews of Melbourne Docklands Convesso Seaview Apartment

Melbourne Docklands Convesso Seaview Apartment
8 Waterside Place, Docklands, VIC

Reviews

7.6

Good

Rating 10 - Excellent. 2 out of 4 reviews" "
Rating 8 - Good. 0 out of 4 reviews" "
Rating 6 - Okay. 1 out of 4 reviews" "
Rating 4 - Poor. 1 out of 4 reviews" "
Rating 2 - Terrible. 0 out of 4 reviews" "

5.6/10

Cleanliness

7.0/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful large apartment in the heart of the Docklands with spectacular views. The inclusion of a free car park was an added bonus.
Stayed 1 night in Aug 2018
Response from Cheng on 13 Aug 2018
Dear guest, really appreciate your sincere comments, we will continue offering excellent service for every guest. Wish to see you again

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Great location
Not clean, no tea towel vacuum cleaner full of hair. Needs painting stained carpet. Very disappointed in the cleanness of the property.
Stayed 2 nights in Jul 2018
Response from Eric on 3 Aug 2018
Dear guest, thanks for staying and giving sincere comments, we will take care of them seriously and find good solutions to solve them. We will communicate with cooperation cleaning company about it. Really sorry for that. We believe we would do better in the future, your comments are very important to us

4/10 Poor

Mel, NSW

Disliked: Cleanliness, staff & service, room comfort
The fridge had food in it from previous visitors. The cupboard in the living area was full of dirty sheets and towels. It took 30 minutes to "check in". The bed was very squeaky and the guest bed had a huge stain on the sheet. For the price I would expect much better. I do not recommend anyone stay here.
Stayed 1 night in Apr 2018
Response from Cheng on 6 May 2018
Dear Mel, thanks for staying in our apartment and your comments, we are sorry for the bad experience you had, but we will take your comments seriously and would share with our managements, we know one good staying experience is so important to every traveler and owners themselves, we will be trying to do better to improve it. we are looking forward to your coming next time, wish you have nice day –OneLife

10/10 Excellent

Liu si

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing experience
Jason was a great host! faboulous apartment with a great view! the host was extremely accommodating, personally greeted us and escorted us to the garage to help us find our own private parking. all in all, great experience with not only a great luxurious apartment on the 24th floor but with a great and friendly host.
Response from Cheng on 26 Feb 2018
Dear guest, thanks for staying in our apartment and we are very pleased that you are satisfied with our rooms and especially our host, we are looking forward to your coming next time, wish you have nice day –OneLife