Terrace/patio

Reviews of Hotel Melby Downtown Melbourne, Tapestry Collection by Hilton

3.5 out of 5

Reviews

9.0

Wonderful

Rating 10 - Excellent. 490 out of 741 reviews" "
Rating 8 - Good. 142 out of 741 reviews" "
Rating 6 - Okay. 68 out of 741 reviews" "
Rating 4 - Poor. 27 out of 741 reviews" "
Rating 2 - Terrible. 14 out of 741 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

JENNIFER

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in the middle of the small downtown area; you can walk to shops, restaurants and bars. We were able to park across the street from property at no cost. The hotel room was quiet and clean and large enough for two. We really enjoy the rooftop bar and restaurant. The view is great.
Stayed 1 night in Apr 2024
Response from Customer Service on 1 May 2024
Jennifer, thank you for sharing your wonderful experience at Hotel Melby Downtown Melbourne, Tapestry Collection by Hilton. We're thrilled you enjoyed the convenience of our location, our clean, spacious rooms, as well as our rooftop bar and restaurant with its captivating view. We appreciate your feedback and look forward to welcoming you back in the future.

10/10 Excellent

Jackie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, exceeded my expectations.
Stayed 1 night in Apr 2024
Response from Customer Service on 29 Apr 2024
Jackie, thank you for your generous feedback. We are delighted to hear that Hotel Melby Downtown Melbourne, Tapestry Collection by Hilton, went beyond your expectations, and you appreciated our beautiful property. Looking forward to having you stay with us again.

8/10 Good

william

The tv in the bedroom was impossible to watch. It would get nice clear reception for about 10 minutes, then the picture would get scrambled. We had to turn the station down 1 channel then back up to the original station to continue watching. Really frustrating
Stayed 1 night in Apr 2024
Response from Customer Service on 29 Apr 2024
William, we appreciate your feedback regarding the television's functionality during your stay at Hotel Melby Downtown Melbourne, Tapestry Collection by Hilton. We regret any inconvenience you might have experienced. Our team is committed to providing an improved experience and ensuring a faultless guest stay in the future. Thank you.

10/10 Excellent

Heather

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Quite helpful and knowledgeable about the area. I love that it’s unique and had a local coffee shop instead of Starbucks.
Stayed 1 night in Mar 2024
Response from Customer Service on 29 Apr 2024
Heather, it brings us great pleasure that you enjoyed your stay at the Hotel Melby Downtown Melbourne, Tapestry Collection by Hilton. We're delighted our knowledgeable team members were able to assist and that you appreciated our distinct character and the local coffee shop. We look forward to welcoming you back.

8/10 Good

Roger

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
You have to pay to park
Stayed 2 nights in Apr 2024
Response from Customer Service on 25 Apr 2024
Roger, we appreciate your feedback. Being situated downtown, parking comes under the city's jurisdiction and their regulations apply. We hope that other aspects of your stay at Hotel Melby Downtown Melbourne, Tapestry Collection by Hilton made up for this slight inconvenience. We look forward to welcoming you back soon.

10/10 Excellent

DAVID

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the atmosphere around the main street. Just walk a block and there are many options for dining. provably our 9th time at the Melby.
Stayed 1 night in Apr 2024
Response from Customer Service on 23 Apr 2024
David, it's fantastic to hear you love the vibrant atmosphere around the main street. It's truly a privilege to be the chosen location for you during your visits. Hotel Melby Downtown Melbourne, Tapestry Collection by Hilton certainly aims to be conveniently located for quality dining options. We're thrilled to have welcomed you for the 9th time and eagerly anticipate your 10th visit.

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with great views of downtown and the waterfront.
Stayed 1 night in Apr 2024
Response from Customer Service on 21 Apr 2024
Christina, it's delightful to hear that you appreciated the aesthetic beauty and great views at Hotel Melby Downtown Melbourne, Tapestry Collection by Hilton. We hope your stay was as breathtaking as the scenery. Looking forward to your next visit.

10/10 Excellent

francesca, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property staff was nice and so happy there was a coffee shop on the first floor. Loved my stay here!
Stayed 2 nights in Mar 2024
Response from Customer Service on 19 Apr 2024
Francesca, it's fantastic to hear that you had an enjoyable stay at Hotel Melby Downtown Melbourne, Tapestry Collection by Hilton. We're pleased that our team members' friendly demeanor and the availability of the coffee shop added to your experience. We're grateful for your lovely feedback and hope to welcome you back again in the future.

8/10 Good

George

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness was excellent. Hard floors, instead of carpeting.
Stayed 2 nights in Apr 2024
Response from Customer Service on 18 Apr 2024
George, it's wonderful to hear that you appreciated the cleanliness at Hotel Melby and our unique choice of hard floors. We hope you had a positive experience and we look forward to your next stay with us.

8/10 Good

Alan, springport

Liked: Cleanliness, staff & service, property conditions & facilities
It was next to an irish pub which had really good food
Stayed 1 night in Mar 2024
Response from Customer Service on 15 Apr 2024
Alan, it's great to hear you enjoyed the accessibility to the local Irish pub and their delicious food during your stay at the Hotel Melby Downtown Melbourne, Tapestry Collection by Hilton. Your feedback is much appreciated, and we're pleased your experience was pleasant. We look forward to your next visit!

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, amenities
Large gap under the door, caused very loud wind howling when the outside wind blew. No parking was a pretty big issue. Smoke alarm was faced toward the bed, so dealt with a flashing green light every 30 sec. It was very difficult to sleep with that train horning blowing every hour throughout the night. In regards to the train, staff was very friendly and did offer to put a noise machine in my room to help bleed out the sounds. Coffee shop and rooftop grill was fantastic.
Stayed 3 nights in Apr 2024
Response from Customer Service on 12 Apr 2024
James, it seems like you had an experience with various aspects during your stay. We regret any sleep disruptions due to the under-door gap and the alarm's location. Be assured, we're intent on delivering a comfortable sleep environment. We're pleased to know our team members were helpful and offered a solution to the noise. We're glad you enjoyed the coffee shop and rooftop grill. Please know your concerns are crucial to improvement and will be addressed. We look forward to you experiencing a better stay next time at the Hotel Melby Downtown Melbourne, Tapestry Collection by Hilton.

10/10 Excellent

meryl

Stayed 1 night in Mar 2024
Response from Customer Service on 1 May 2024
Thank you for the excellent rating, Meryl!Our goal is to go above and beyond to ensure our guests have a memorable experience at Hotel Melby Downtown Melbourne, Tapestry Collection by Hilton! We look forward to hosting you again soon.

10/10 Excellent

Karl

Stayed 2 nights in Apr 2024
Response from Customer Service on 29 Apr 2024
Thanks for the amazing rating, Karl!We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at Hotel Melby Downtown Melbourne, Tapestry Collection by Hilton!

10/10 Excellent

Olga, Roebling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, professional staff
Stayed 1 night in Apr 2024
Response from Customer Service on 8 Apr 2024
Olga, your kind words about the friendly and professional demeanor of the team members at Hotel Melby Downtown Melbourne, Tapestry Collection by Hilton, have brought smiles to our faces. We look forward to welcoming you back on your next visit.

10/10 Excellent

John

Travelled with family, Travelled with pets
Liked: Staff & service, amenities, property conditions & facilities
Very clean and front desk (night crew) was excellent.
Stayed 3 nights in Apr 2024
Response from Customer Service on 6 Apr 2024
John, thank you for sharing your positive experience at Hotel Melby Downtown Melbourne, Tapestry Collection by Hilton. We're delighted to hear that you appreciated our high cleanliness standards. It’s also wonderful to know that our night-time colleagues at the front desk were able to contribute to your excellent experience. We look forward to welcoming you back in the future!

10/10 Excellent

Dalva

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful lobby. Rooms are spacious with exquisite decor. Convenient location . One night stay before heading to Orlando.
Stayed 1 night in Mar 2024
Response from Customer Service on 7 Apr 2024
Dalva, we’re thrilled to hear that you loved the grandeur of the Hotel Melby Downtown Melbourne, Tapestry Collection by Hilton. Our team takes great pride in offering tastefully designed rooms in a prime location to provide an enjoyable stay for our guests. We hope to welcome you back for another visit in the future. Safe travels to Orlando!

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the decor and the location
Stayed 1 night in Mar 2024
Response from Customer Service on 1 Apr 2024
James, we are overjoyed to hear that the aesthetic of Hotel Melby Downtown Melbourne, Tapestry Collection by Hilton and its convenient placement struck a chord with you. Thanks a lot for sharing your experience. We hope to welcome you back in the future.

10/10 Excellent

Ryan

Stayed 1 night in Mar 2024
Response from Customer Service on 20 Apr 2024
Thank you for the fantastic rating, Ryan!We strive to make all of our guests feel welcome and relaxed during their time at Hotel Melby Downtown Melbourne, Tapestry Collection by Hilton! We can't wait to see you again soon.

4/10 Poor

Cheryl

Stayed 1 night in Mar 2024
Response from Customer Service on 21 Apr 2024
Cheryl, we appreciate your feedback.We strive to offer our guests quality service and comfort. However, it's unfortunate that your stay with us was anything less than perfect. We'd love to see you again in the future to share a more positive experience with you.

10/10 Excellent

Brigitte

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from Customer Service on 14 Apr 2024
Brigitte, it's wonderful to see your high rating for Hotel Melby Downtown Melbourne, Tapestry Collection by Hilton! We're thrilled you enjoyed your stay and hope to welcome you back soon.

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel lobby was very clean. Staff was very friendly. Room was clean and comfortable. Rooftop Bar / Restaurant was definitely a plus. Food was good and a very unexpectedly good selection of wine. Definitely will stay again if in area, would recommend also
Stayed 1 night in Mar 2024
Response from Customer Service on 24 Mar 2024
Rodney, we're thrilled that you enjoyed your stay at Hotel Melby Downtown Melbourne, Tapestry Collection by Hilton. It's wonderful that you appreciated the cleanliness of our establishment and the friendliness of our team members. We're glad you found our rooms clean and comfortable, and our rooftop bar and restaurant exceeded your expectations. We're looking forward to welcoming you back on your next visit to the area. Thank you for your recommendation!

8/10 Good

MARK A

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Customer Service on 21 Mar 2024
Mark A, thank you for staying with us at Hotel Melby Downtown Melbourne, Tapestry Collection by Hilton and for taking the time to rate your experience. We're pleased to see that you had a good stay and we hope to welcome you back in the future for an even better experience.

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Five stars all the way, made St Patrick's Day at Meg Omalleys all the better
Stayed 1 night in Mar 2024
Response from Customer Service on 18 Mar 2024
Michael, it's wonderful to hear that your St. Patrick's Day celebration was enhanced by your stay at the Hotel Melby Downtown Melbourne, Tapestry Collection by Hilton. We're thrilled you thoroughly enjoyed your time with us and hope to welcome you back soon for more memorable experiences.

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice hotel.
Stayed 2 nights in Mar 2024
Response from Customer Service on 15 Mar 2024
Patrick, it's wonderful to hear you had a great experience at Hotel Melby Downtown Melbourne, Tapestry Collection by Hilton. We hope to welcome you back soon for another outstanding stay.

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Customer Service on 16 Mar 2024
Thank you for the 5/5 rating, David!It's excellent you enjoyed your time at Hotel Melby Downtown Melbourne, Tapestry Collection by Hilton so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.

10/10 Excellent

Ingrid

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The decoration of the property is stunning and modern. The facilities such as the rooftop bar, the restaurant, the coffee shop were all excellent.
Stayed 1 night in Mar 2024
Response from Customer Service on 12 Mar 2024
Ingrid, thank you for taking the time to share your experience at Hotel Melby Downtown Melbourne, Tapestry Collection by Hilton. We're delighted you appreciated our contemporary decor and top-tier facilities, including the rooftop bar, the restaurant, and the coffee shop. Looking forward to welcoming you back soon for another excellent stay.

8/10 Good

Jacqueline D

Stayed 2 nights in Mar 2024
Response from Customer Service on 31 Mar 2024
Jacqueline D, it's pleasing to know that you had a satisfactory stay at Hotel Melby Downtown Melbourne, Tapestry Collection by Hilton. We hope your travels bring you back soon for an even more delightful experience. Thank you for your rating!

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Customer Service on 10 Mar 2024
John, thank you for your stellar rating of Hotel Melby Downtown Melbourne, Tapestry Collection by Hilton. We're thrilled to know that your stay met your expectations. We're looking forward to welcoming you back in the future.

6/10 Okay

Leonel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The fire alarm went off about 11:00 pm.
Stayed 1 night in Mar 2024
Response from Customer Service on 9 Mar 2024
Leonel, we regret hearing about the unexpected incident during your stay. It's far from the seamless experience we aim to provide. Rest assured, safety protocols are of utmost importance to us and such alarms are meant to ensure guest safety. We hope you'll consider giving us another chance for a smoother stay in the future.

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay, room was very clean and staff very friendly. The rooftop restaurant was very nice and the view amazing!
Stayed 1 night in Mar 2024
Response from Customer Service on 4 Mar 2024
Maria, we are thrilled to hear about your wonderful stay at Hotel Melby Downtown Melbourne, Tapestry Collection by Hilton. It's delightful to learn that you found our accommodations immaculate, our team members cordial, and our rooftop dining truly spectacular. We deeply appreciate your feedback and can't wait to welcome you back for another unforgettable experience.

2/10 Terrible

Catharine

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I checked in to the room, I was very disappointed that the ceiling and part of the room was not even painted… Just exposed concrete with the measurements from the construction still there. The room was so loud, between exposed concrete and laminate floors no wonder other guests complained of noise. When I finally got there I was met with a $340 bill, for one night. No special suite.
Stayed 1 night in Feb 2024
Response from Customer Service on 26 Feb 2024
Catharine, it's unfortunate to hear that your stay didn't meet your expectations. We understand your concerns over the unique design elements and the unexpected noise levels. Our aim is to provide an exceptional experience to all our guests, and we are looking into how we can enhance the comfort provided in our rooms while maintaining our signature aesthetic. Regarding the cost concerns, we recommend contacting our guest relations team for assistance. It should be noted we may be a pet friendly property, but there is a surcharge involved with hosting an animal. We learned from guests around you that there was an animal barking from your room that was not made aware to the hotel upon check-in. Due to the noise disruptions brought to our attention from the other guests, we did have to add that 75 charge. We hope to better serve you in the future, and any questions or concerns please do not hesitate to contact the front desk.

10/10 Excellent

Alisha Steveson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Train was loud lol
Stayed 2 nights in Jan 2024
Response from Customer Service on 24 Feb 2024
Alisha, it's excellent to hear that you had a stellar experience at Hotel Melby Downtown Melbourne, Tapestry Collection by Hilton. We understand that our proximity to the local train can add a bit of unexpected ambiance. Looking forward to serving you once again in the future.

10/10 Excellent

scott

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from Customer Service on 18 Feb 2024
Thank you for this excellent rating, Scott!We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at Hotel Melby Downtown Melbourne, Tapestry Collection by Hilton! We'd love to host you again someday for yet another unforgettable visit.

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stat
Stayed 1 night in Dec 2023
Response from Customer Service on 5 Feb 2024
Melissa, it's wonderful to read about your pleasing stay at the Hotel Melby Downtown Melbourne, Tapestry Collection by Hilton. We appreciate your brief yet positive review and look forward to providing another nice stay should you choose to visit us again.

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy with our stay.
Beautiful modern hotel in a great location. Loved the rooftop bar and views!
Stayed 1 night in Jan 2024
Response from Customer Service on 3 Feb 2024
Erin, it's delightful to hear that you enjoyed your stay at Hotel Melby Downtown Melbourne, Tapestry Collection by Hilton. Our rooftop bar, with its wonderful views, is much-loved by guests, so we're pleased you also found it to your liking. We hope your travels bring you back our way soon.

2/10 Terrible

Wilson

Disliked: Room comfort
Only valet parking is unacceptable. Never stay there again. Very noisy from 12:30am to 2am. Why does that happen? This place reminds me of a communist country hotel. Solid concrete, loud, stark, empty. Not warm and comfortable. Never again!
Stayed 1 night in Jan 2024
Response from Customer Service on 31 Jan 2024
Wilson, it's unfortunate to hear you had an unsatisfactory experience. It's regrettable the parking arrangements were not to your preference. We understand the disturbance from the noise and aesthetics of the establishment did not meet your expectations. Please be assured our aim is to provide a welcoming and comfortable environment for all. We are constantly striving for improvement based on guest feedback.

8/10 Good

Guy

Stayed 1 night in Jan 2024
Response from Customer Service on 24 Jan 2024
Guy, it's a delight to see your high rating of Hotel Melby Downtown Melbourne, Tapestry Collection by Hilton. We are always striving to offer an exceptional experience, and your support truly inspires us. We're excited to welcome you back for another delightful stay in the future.

10/10 Excellent

LADONNA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay for a weekend getaway! Quick and easy check in and Samantha was a pleasure! She was very helpful and offered great suggestions on things to do and places to go! Place was clean and comfy!
Stayed 1 night in Jan 2024
Response from Customer Service on 22 Jan 2024
LaDonna, it's fantastic to know you had a perfect stay at Hotel Melby Downtown Melbourne, Tapestry Collection by Hilton. We're happy to hear that the check-in process was smooth and that Samantha was able to provide you with excellent service and great suggestions. We pride ourselves on offering clean and comfortable accommodations and we're thrilled this was your experience. We hope to have the pleasure of welcoming you back in the future.

10/10 Excellent

Natalia, Guaynabo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Customer Service on 22 Jan 2024
Thanks for the perfect rating, Natalia!We're pleased to hear that you have fully enjoyed your stay at Hotel Melby Downtown Melbourne, Tapestry Collection by Hilton, as we strive to create a full service experience for our guests. We can't wait to see you again soon!

8/10 Good

Gilbert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great neighborhood, great staff ,A/C in room needs updating, very noisy
Stayed 2 nights in Jan 2024
Response from Customer Service on 16 Jan 2024
Gilbert, we appreciate your positive feedback regarding the prime location and neighborhood of Hotel Melby Downtown Melbourne, Tapestry Collection by Hilton. It's wonderful to hear that our team members made a great impression on you. For the noise from the air-conditioning, our maintenance team has been informed to ensure a more comfortable and quiet stay in the future. Thanks for choosing our hotel and your insights are valued.

10/10 Excellent

Samantha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed was hard. Everything else was great
Stayed 1 night in Jan 2024
Response from Customer Service on 16 Jan 2024
Samantha, thanks for sharing your thoughts. We're thrilled you found most aspects of your stay at Hotel Melby Downtown Melbourne, Tapestry Collection by Hilton enjoyable. We understand your comments about the bed and ensure you we take guest comfort seriously. We look forward to the opportunity of providing you with an even more satisfying experience on your next visit.

4/10 Poor

Franck

Stayed 2 nights in Jan 2024
Response from Customer Service on 29 Jan 2024
Thanks for the feedback, Franck.It's unfortunate your time with us didn't measure up to the high standards we're accustomed to sharing with our guests. We do hope for the opportunity to share a more positive experience with you soon.

10/10 Excellent

Herman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love ❤️
Stayed 1 night in Jan 2024
Response from Customer Service on 9 Jan 2024
Herman, thank you for choosing Hotel Melby Downtown Melbourne, Tapestry Collection by Hilton. It's wonderful to hear that you had a stellar experience with us. We look forward to the prospect of welcoming you back in the near future!

10/10 Excellent

Alisha, Wade

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The roof top restaurant and bar were exceptional. Great bartender, loved his old fashion and the food was top notch. If you do not try the shrimp and grits you have missed out! The hotel was clean and well maintained, nicely decorated. I will go back.
Stayed 3 nights in Oct 2023
Response from Customer Service on 1 Feb 2024
Alisha, it's delightful to learn that you thoroughly enjoyed your stay at Hotel Melby Downtown Melbourne, Tapestry Collection by Hilton. We're thrilled you found our rooftop restaurant and the quality of our food to your liking, especially the shrimp and grits. Similarly, it's great to hear that our impeccable maintenance and decor made a positive impact. We're eagerly awaiting your return for another fantastic experience.

10/10 Excellent

Virginia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Walking distance to great places to eat.
Stayed 3 nights in Dec 2023
Response from Customer Service on 13 Jan 2024
Virginia, we're thrilled you enjoyed your stay at Hotel Melby Downtown Melbourne, Tapestry Collection by Hilton. It's wonderful to hear that our prime location provided easy access to excellent dining options. We hope to have the chance to host you again in the future!

10/10 Excellent

Glenn

Liked: Cleanliness
Stayed 5 nights in Dec 2023
Response from Customer Service on 13 Jan 2024
Glenn, it's wonderful to know that your stay at Hotel Melby Downtown Melbourne, Tapestry Collection by Hilton was satisfactory! We appreciate your five-star rating and look forward to welcoming you again on your next visit!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Customer Service on 1 Feb 2024
We're thrilled to know your stay at Hotel Melby Downtown Melbourne, Tapestry Collection by Hilton was worthy of a top rating. We truly value your feedback and look forward to hosting you again soon.

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Customer Service on 13 Jan 2024
Mary, thank you for choosing Hotel Melby Downtown Melbourne, Tapestry Collection by Hilton. Your rating is greatly appreciated and adds to our motivation to continue providing excellent service. We hope your journeys bring you back to us in the future.

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Customer Service on 1 Jan 2024
Christina, thank you for your perfect rating! We're thrilled to see that your experience at Hotel Melby Downtown Melbourne, a Tapestry Collection by Hilton, was enjoyable. We hope to have you with us again soon for another positive stay!

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Customer Service on 30 Dec 2023
Henry, thank you so much for your perfect rating on Hotels.com. We're absolutely delighted you had an exceptional stay at Hotel Melby Downtown Melbourne, Tapestry Collection by Hilton. We hope to have the pleasure of serving you again in the future.