2 bedrooms, iron/ironing board, WiFi, bed sheets
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Reviews of Deluxe Brighton Apt Private Garden Parking WIFI Smart TV Sanitiser PaperRolls Ha

Deluxe Brighton Apt Private Garden Parking WIFI Smart TV Sanitiser PaperRolls Ha
Brighton, VIC

Reviews

9.2

Wonderful

Rating 10 - Excellent. 8 out of 13 reviews" "
Rating 8 - Good. 4 out of 13 reviews" "
Rating 6 - Okay. 1 out of 13 reviews" "
Rating 4 - Poor. 0 out of 13 reviews" "
Rating 2 - Terrible. 0 out of 13 reviews" "

8.6/10

Cleanliness

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Julieanne M.

Liked: Cleanliness
Lockbox
Overall the apartment was great. The instructions for getting the keys should probably have included what the lockbox looked like. Finding the tree was easy but there were at least 10 lockboxes attached and no idea which one was mine. Fortunately I was able to get hold of Victoria who told me it was the orange one. There was only one orange one. All the others looked the same. Also the lockbox itself didn’t open so it was impossible to remove the entire lockbox. Just opened the front to get the keys.
Stayed 2 nights in Oct 2023
Response from VrboOwner on 13 Nov 2023
Thank you for your feedback, Julieanne. We're glad to hear that you found the apartment great overall. We apologize for the confusion with the lockbox instructions, and we appreciate your feedback on this matter. We'll work on improving the clarity of our instructions for future guests. We hope you had a pleasant stay otherwise, and we'd love to host you again in the future.

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location surrounded by dining and shopping options and walkable to train and 20 minute ride to city CBD.
Stayed 10 nights in Jun 2022

10/10 Excellent

Clint, Merewether

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a great apartment for a medium to long term stay. It’s very well catered for, very secure and comfortable, and is close to local Brighton amenities, including the train station and cafes. Excellent communication from the owners.
Stayed 14 nights in May 2022

10/10 Excellent

Deb T.

Liked: Cleanliness
3 night stay in Brighton
The property was clean and had everything we needed for our 3 night stay with our visitors from the UK. The outdoor area was nice and private and a lovely place to sit. Location good for cafes and eating options.
Stayed 3 nights in Mar 2022
Response from VrboOwner on 6 June 2022
Thanks DEB!

8/10 Good

Danny D.

Liked: Cleanliness
Nice apartment but difficult hosts
After booking and paying and receiving a receipt from the host, for four days before check in I was bombarded with emails telling me I had to provide ( upload) proof of payment, a copy of my credit card both sides, a copy of my bank statement verifying payment and a copy of my drivers licence both sides. Eventually the host rang me and harassed me for this info. I said there was no way I was uploading this and after a heated conversation, she hung up. This was very off putting and I was worried about a scam. They had my money, they issued a receipt , so why all this bother?
Stayed 2 nights in Dec 2021
Response from VrboOwner on 6 June 2022
Hi Danny I am sorry you felt different. We had to integrate online check in which was explained in emails and is also a policy for all our accommodations. As merchant we are vulnerable of fraudulent payment and misconduct guests so we want to secure the place only for people really needing a place for their stay which is why we have more strict booking policy. But I hope people understands if they want to stay safer with professional and responsible hosts.

10/10 Excellent

Nikia S.

Liked: Cleanliness
Peaceful and beautiful
Such a beautiful little apartment and so peaceful. Close to the beach and shops😊. Hope to visit again soon
Stayed 2 nights in Jan 2021
Response from VrboOwner on 17 Feb 2021
That was so nice of you :D

10/10 Excellent

Kristen A.

Liked: Cleanliness
Comfortable apartment, great communication, great location!
Communication was great all the way through our stay! Juliet was very accommodating and easily contactable. The apartment was comfortable and neat, with some obvious care taken in many areas. The location is fantastic, close to heaps of shops and the beach. Highly recommend this apartment and will consider staying there again!
Stayed 2 nights in Jan 2021
Response from VrboOwner on 6 June 2022
Thanks so much Kristen. I am so glad you noticed that we spent to take care the place including the garden. Ithink guests like you also contribute to that too as you are also helping us to improve.

6/10 Okay

Wayne B.

Disliked: Cleanliness
Nice but needs an update
We found the apartment comfortable but in need of a complete update as it is six years old. Beds were comfortable and bathrooms a good size and showers were great. Kitchen cooking pots and pans need replacing. Outside gardens needed a good clean up and table and seats need replacing as very worn out. Otherwise ok.
Response from VrboOwner on 6 Jan 2021
Hi Wayne, appreciate you letting us know you loved the comfortable bed and layouts of our apartment with a private spacious garden. We've already hired handyman to have the garden cleaned and cleared, and ordered a new sofa and coffee table for replacement in 3 days. Thanks again for helping us to improve. All the best. Juliet

8/10 Good

Carolyn D.

Perfect service
Juliet is such a wonderful host and was such a pleasure to deal with - nothing was too much trouble and she always responded so quickly. The apartment was set out well, very comfortable, quiet and had a good sized outdoor area. The lower cleaning score was because the prior tenant had smoked and unfortunately Juliet's cleaners let her down because they should have aired it before we arrived. The area is great, quite close to the beach and we would definitely stay again.
Stayed 19 nights in Oct 2020
Response from VrboOwner on 25 May 2023
Thank you Carolyn. We have been so proud to be part of Brighton community and host since 2016 for this property. Appreciate your time for this review!

10/10 Excellent

Chris G.

Liked: Cleanliness
Comfy home near shops and transport
Clean modern unit with comfortable furniture. Great communication with owner. Close to cafe's and transport.
Stayed 7 nights in Mar 2020
Response from VrboOwner on 25 May 2023
Oh Chris! Glad to know you loved the location so much.

8/10 Good

Diane A.

Liked: Cleanliness
Cosey and comfortable
We had a pleasant stay. We stayed in 2 apartments, one slightly better equipped than the other. Juliet was great in meeting our needs and offered good communication. Apartment was centrally located to restaurants, transport and activities.
Stayed 7 nights in Jan 2020
Response from VrboOwner on 25 May 2023
Thank you Cosey we have 3 apartments in this location with different amenities for people needing different vibes. Appreciate any feedbacks.

10/10 Excellent

Bill E., Moraga, CA

Liked: Cleanliness
Family holiday
Comfortable, quiet and spacious apartment in nice neighborhood. We had a great stay in Brighton. Over the holidays, most of the shops are closed, but the market was open so we cooked at home or took an Uber to dinner downtown. We enjoyed the local beaches and walks to and from.
Stayed 4 nights in Dec 2019
Response from VrboOwner on 11 Oct 2023
Dear Bill, Thank you for sharing your feedback about your family holiday in Brighton. We're delighted to hear that you had a comfortable, quiet, and spacious apartment in a nice neighborhood, making your stay enjoyable. It's understandable that during the holidays, some shops may be closed, but we're glad to hear that you were able to make use of the local market and enjoyed cooking at home. Exploring the local beaches and taking walks in the area must have added to the wonderful experience. We appreciate your review and hope to have the opportunity to host you and your family again in the future. If you decide to return, please feel free to reach out, and we'll ensure you have another great stay. Warm regards, Juliet Aubnb

10/10 Excellent

Robert P.

Liked: Cleanliness
Bay Street at its best
Although the stay was short and we were working everything was at our fingertips. Clean, tidy and well maintained. We coming back
Stayed 1 night in Jun 2019
Response from VrboOwner on 11 Oct 2023
Dear Robert, Thank you for sharing your feedback about your stay on Bay Street. We're thrilled to hear that you found everything you needed at your fingertips, even during your short stay. It's wonderful to know that you found the accommodation clean, tidy, and well-maintained. We look forward to welcoming you back in the future, and if you decide to return, please don't hesitate to reach out. We'll ensure you have another fantastic stay. Warm regards, Juliet Aubnb