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"We stayed at the Barceló Torre de Madrid for 5 nights (November 19–24) to celebrate our anniversary, and it truly exceeded all expectations. From the moment we arrived, the staff made us feel special. They surprised us with a complimentary room upgrade, welcomed us with free drinks, and even gifted us a bottle of champagne to celebrate our occasion — such a thoughtful touch! The hotel’s location couldn’t be better. It sits right on Gran Vía, Madrid’s main avenue, meaning we were just steps away from major attractions, great restaurants, and endless things to do. It made exploring the city incredibly convenient. Our room was modern, comfortable, and spotless, and every interaction with the hotel team was warm, friendly, and respectful. Their level of service made our stay feel truly memorable. We absolutely loved our experience and will definitely be returning on our next trip to Madrid. Highly recommended!"

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"Hotel is very stylish, had many offerings like a posh lounge, and two restaurants (3rd floor and rooftop). Also very close to other late night eats, and most importantly the TMB bus (Estació de Sants), metro (Estació Sants) AND Rodiales (Sants station). If you do hop on/off it’s west of the train station and just as easily accessible. Rooms are very well kept and somewhere you could trust the cleanliness. Beds were very comfortable, bathrooms were immaculate. The ONLY thing I would change about that is having trash bags in the trash can. My baby pooped in their diaper and it would have been great to tie that up in a bag to sequester the smell until the next day’s maid service. The small plastic bags in the rooms for feminine products don’t fit the diapers. Great stay!! Would definitely come back!"

"The location is top tier. There are so many things to do as soon as you step out of the hotel. The room was clean and nice. Everything that I needed was within arms reach. I decided to save the best for last, the staff. The staff was wonderful from the second that I arrived. I felt as if they took a special interest in making my stay as pleasurable as possible. They offered great suggestions on things to do and provided me with punctual service. The cost was great as well. I would definitely recommend this hotel. "

"Clean room, warm greetings from the staff and the Bar "

"Loved the area. Nice restaurants nearby and could walk to attractions "

"Everything was great, especially staff.. Washroom bathtubs are pretty old but over all great experience!"

"Lovely hotel,fantastic location, steps away from Trevi fountains. Very clean rooms "