Superior Apartment | Living area
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Reviews of Versalles

3 out of 5
Versalles
Carrera 45A #32Sur-12, Envigado, Antioquia

Reviews

6.6
Rating 10 - Excellent. 4 out of 10 reviews" "
Rating 8 - Good. 1 out of 10 reviews" "
Rating 6 - Okay. 2 out of 10 reviews" "
Rating 4 - Poor. 0 out of 10 reviews" "
Rating 2 - Terrible. 3 out of 10 reviews" "

6.6/10

Cleanliness

6.0/10

Amenities

7.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Diana

Disliked: Cleanliness, property conditions & facilities
Not a very clean place and bad costumer service.
Stayed 4 nights in May 2024

2/10 Terrible

Loyda

Travelled with family, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We couldn’t gain access to our room. The property is unattended. Now we’ve been billed for a stay that we cancelled and we can’t get any response from Expedia about this issue. Horrible. A nightmare. Now we are not getting a refund for a 10 day stay.
Stayed 7 nights in Apr 2024

2/10 Terrible

Marco

Disliked: Cleanliness, amenities, property conditions & facilities
Very dirty place no window shower with no shower door sheets and pillows were filthy no ventilation no AC it was a challenge to get in to the property with very poor instructions
Stayed 3 nights in Apr 2024

10/10 Excellent

Rogelio

Stayed 4 nights in Dec 2023

10/10 Excellent

Carla

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Amazing place. Access to everything and polite neighbors

6/10 Okay

James

Liked: Cleanliness, room comfort
Beware, if you played loud music, you will be arre
The building is very beautiful, comfortable and affordable. I have no complaints about it. The owner was very gracious, except we had one problem during the day. We played the music too loud. My brother-in-law came over and he’s from an area where you’re allowed to play loud music. Apparently the neighbors were complaining to the owner. He never told me so they called the police. The police told me if they hear loud music again because I’m a foreigner they’re going to arrest me they check the identification of my wife and my brother-in-law. It had something to do with me being an older white man and my wife, being a young Costeña I would imagine they did not like us. I always feel level of racism because of all the sex tourism the people before me I’ve given my skin color a bad name now I know what it’s like to be a black man in America. I had no choice, but to vacate the apartment because it’s their word against mine. All they have to do is call and say my cell phone rang too much, and I would be handcuffed and put in jail, and I would not be able to leave the country until my court case so I left the apartment empty and I paid for another one, so I will just warn you if you’re going there and you’re gonna play music loud or make your presence known to the locals. It’s a bad idea find a different place to stay. It’s good for a quiet couple and nothing else like I said if I got a warning, I would’ve shut the music off but the owner never told me .
Stayed 4 nights in Oct 2023

10/10 Excellent

María

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Muy tranquilo, una zona bastante tranquila
Stayed 1 night in May 2024

10/10 Excellent

Augusto

Liked: Cleanliness, property conditions & facilities
Espectacular estadia, gracias, tranquilo, ambiente muy familiar. En mi cuarto(# 202), vi dos cycarachas pequeñas, total que fumigar por precaution, no está demás. En proximo viaje, los tendrë en Cuenta. ⭐⭐⭐⭐⭐
Stayed 4 nights in Feb 2024

6/10 Okay

Sebastian

Liked: Property conditions & facilities
En términos generales estuvo bien, sinembargo tengo varias observaciones, la primera, la unica luz que estaba funcionando en la pieza era la del baño, las otras dos no prendian, le notifiqué a la que me estaba guiando al entrar y durante toda mi estadia nunca vinieron a arreglarlas. La segunda, a lo último antes de irme encontré una cucaracha en el closet, asumo que se entró por algun lado y depronto había un lugar que no estaba del todo asiado y fumigado. Finalmente, después de tanto navegar por los links pude obtener las instrucciones, claves y número de la habitación. Todo esto me lo debieron haber dado antes de llegar a la propiedad, por suerte alguien que venia saleindo de la propiedad me colaboró para que almenos tuviera WI-FI y pudiera tratar de comunicarme con "asistencia al cliente". De resto, en terminos gwnerales fue tranquilo y bueno.
Stayed 11 nights in Dec 2023

8/10 Good

Sebastián

Stayed 1 night in Dec 2023