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Lettera Hotel

3.5 star property
A peaceful retreat near Lleras Park where travelers start their day with a hearty breakfast or warm beverage while planning Medellín adventures.

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Lettera Hotel in El Poblado's center offers a quiet escape with a garden and terrace. Guests can use in-room WiFi to research local attractions while the 24-hour front desk stores their luggage. Visitors consistently praise the staff for exceptional service.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Air conditioning
Smart TV
Blackout curtains
Private bathroom
Hairdryer
Cable channels
In-room safe
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room

Double Room

Double Room

10.0 out of 10
Exceptional
(31 reviews)

Highlights

Air conditioning
Smart TV
Blackout curtains
Hairdryer
Private bathroom
Cable channels
In-room safe
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed
  • City view

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Smart TV
Blackout curtains
Hairdryer
Private bathroom
Cable channels
In-room safe
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed
  • City view

View all photos for Twin Room

Twin Room

Twin Room

9.0 out of 10
Wonderful
(16 reviews)

Highlights

Air conditioning
Smart TV
Blackout curtains
Hairdryer
Private bathroom
Cable channels
In-room safe
Daily housekeeping
  • Sleeps 3
  • 2 Single Beds
  • City view

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Smart TV
Blackout curtains
Hairdryer
Private bathroom
Cable channels
In-room safe
Daily housekeeping
  • Sleeps 3
  • 2 Single Beds
  • City view
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About the area

Located in El Poblado, a neighbourhood in Medellín, Lettera Hotel is in the entertainment district and near a metro station. El Tesoro Shopping Park and Santafé Mall are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Pueblito Paisa and Medellin Botanical Garden. Looking to enjoy an event or a match while in town? See what's going on at Atanasio Giradot Stadium. Visit our Medellín travel guide
Map
Calle 5f #No 30 73, Medellín, 050001

What's nearby

  • Foto aérea del Parque de El Poblado, en la ciudad de Medellín, aparece la Iglesia de San José, Católica.
    Poblado Park
    16 min walk - 1.4 km
  • Such an impressive mall. With the heat that we struggled to adapt to in Medellin, we often found ourselves seeking out the comfort of air conditioned malls. Although, malls are not are favorite thing, this was definitely our favorite mall in Medellin. A must see, if you're in the area. #colombia #shopping #travel
    Santafé Mall
    3 min drive - 1.5 km
  • El Tesoro Shopping Park
    8 min walk - 0.7 km
  • Lleras Park
    11 min walk - 1.0 km
  • Medellín Clinic - El Poblado
    15 min walk - 1.3 km

Getting around

  • Industriales Station
    5 min drive
  • Medellín (MDE-José María Córdova Intl.)
    35 min drive

Restaurants

  • Betty's Bowls
    8 min walk
  • Mi Buñuelo
    13 min walk
  • Voila Vinos
  • Rúnico
    13 min walk
  • Cannario
    4 min drive

About this property

Lettera Hotel

Hotel near Lleras Park
Located close to El Tesoro Shopping Park and Medellín Clinic - El Poblado, Lettera Hotel provides a free breakfast buffet, a terrace and a garden. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Self-parking (surcharge), a round-trip airport shuttle (surcharge) and meeting rooms
  • A banquet hall, luggage storage and smoke-free property
  • Coworking spaces, tour/ticket information and concierge services
  • Guest reviews say great things about the helpful staff
Room features
All 78 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and hairdryers
  • 42-inch Smart TVs with cable channels
  • Wardrobes/cupboards, LED light bulbs and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Covered parking on site (surcharge)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of COP 1
  • Snack bar/deli

Things to do

  • Books

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 323 square feet of conference space
  • Business centre
  • Coworking space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in public areas
  • No lift
  • Smooth flooring in room
  • Tile flooring in public areas

More

  • 1 building
  • 12 floors
  • Art Deco architecture
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2020
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 115000 per vehicle (one-way, maximum occupancy 4)
  • Hosted evening meal: COP 1

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system

We should mention

This property does not have any lifts
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
This property caters to LGBTQ+ guests
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Lettera Hotel Hotel
Lettera Hotel Medellín
Lettera Hotel Hotel Medellín

Frequently asked questions

Is Lettera Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Lettera Hotel?

Self-parking is available for a fee.

What time is check-in at Lettera Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Lettera Hotel?

Checkout is at noon.

Does Lettera Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of COP 115000 per vehicle applies.

Where is Lettera Hotel located?

Located in El Poblado, this hotel is within 1 mi (2 km) of Lleras Park, Medellín Clinic - El Poblado and Poblado Park. El Tesoro Shopping Park and Santafé Mall are also within 2 mi (3 km). Poblado Station is 29 minutes by foot.

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Reviews

Lettera Hotel Reviews

9.8

Exceptional

9.8

Cleanliness

9.6

Amenities

9.8

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 407 out of 467 reviews
Rating 8 - Good. 41 out of 467 reviews
Rating 6 - Okay. 11 out of 467 reviews
Rating 4 - Poor. 3 out of 467 reviews
Rating 2 - Terrible. 5 out of 467 reviews

Reviews

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and staff
Stayed 3 nights in Dec 2025

10/10 Excellent

Carly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Room Excellent Staff Yummy Breakfast I’d be back for sure.
Stayed 3 nights in Dec 2025

10/10 Excellent

Katai Jurani Hidalgo

Liked: Cleanliness, amenities, property conditions & facilities
Everything was wonderful from the rooms, kindness from the staff, and food!
Stayed 4 nights in Dec 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was super clean. The breakfast was excellent. The staff was super friendly.
Stayed 5 nights in Nov 2025

10/10 Excellent

Ximena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone working in Lettera was kind to us. They were willing to help us in everything we needed and we could also get some great suggestions about the surroundings. Is a beautiful small hotel that works perfectly if want to find yourself in a good spot in Medellin while having a nice view and a beautiful place to stay.
Stayed 2 nights in Nov 2025

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly. The place is clean, modern and affordable. The patio is very enjoyable. The jacuzzi is under construction though.
Stayed 3 nights in Oct 2025

10/10 Excellent

Lilivette

Liked: Cleanliness, amenities, property conditions & facilities
The room was super clean, the staff was exceptional Especially Fabian, Daniel, Beautiful views beautiful rooms, The breakfast was super delicious and complete. we highly recommended.
Stayed 4 nights in Nov 2025

10/10 Excellent

Ramon E Malave

Liked: Cleanliness, amenities, property conditions & facilities
Crear Location! Everything positive. Will stay again
Stayed 4 nights in Nov 2025

6/10 Okay

Heidi

Liked: Cleanliness, property conditions & facilities
Room was good, service at the front desk wasn’t that great. Cleaning staff was kind and nice! The breakfast was too Americanized, I would have like more local choices. Area wise, was great!
Stayed 3 nights in Nov 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern, upscale. The service was top notch. The staff was amazing.
Stayed 1 night in Oct 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great staff, great price, great location.
Stayed 1 night in Jan 2025

10/10 Excellent

Lina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Staff were very friendly. Great location as well. Something I liked the most was the availability of accommodating us for last minute things to do. They provided us with a great contact for Comuna 13 visit. In addition to this they also booked a field trip to Guatape. Best experience ever. I felt very safe walking to Provenza area from the hotel.
Stayed 3 nights in Oct 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place to stay, close to everything. Felt safe at all times. Employees were very friendly and welcoming
Stayed 5 nights in Jul 2025

10/10 Excellent

Maurits

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From arriving to check in, breakfast, dinner and room all were super excellent. Highly recommended and will stay again
Stayed 5 nights in Apr 2025

10/10 Excellent

Beatriz

Liked: Cleanliness, amenities, property conditions & facilities
The property and staff are very help and polite, but the lady behing the breakfast she is the server unrespectful askig my room # Hello ! This day many people and she can't control, waiting for server to long for plates. Anyway they didn't prepare for the group and couples.
Stayed 2 nights in Dec 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location and great service. 10/10!!!!!
Stayed 3 nights in Aug 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the minute we entered 🇨🇴Carlos read us, extremely friendly and. helpful. Everyone at the restaurant was lovely. The best hamburgers in town. The Restaurant 🇨🇴 is breakfast was very good. The rooms are great. No problems, was Cleaning
Stayed 3 nights in Oct 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GREAT HOTEL

Great location, food and service!
Stayed 4 nights in Mar 2024

10/10 Excellent

d

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are wonderful and the area is quiet and lovely! This is our second stay at this hotel and we will be back.
Stayed 4 nights in Jan 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was really nice; staff also was very kind.
Stayed 4 nights in Sep 2024

10/10 Excellent

Qamra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and friendly. Loved my stay here
Stayed 6 nights in Sep 2024

10/10 Excellent

GERMAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
People were very friendly.
Stayed 3 nights in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice property. Onsite restaurant was nice. Beds were a but firm for my liking
Stayed 1 night in Mar 2025

8/10 Good

BEVERLY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that it was in a quiet area ,surrounded by nature. Staff were very friendly and offered good service.
Stayed 6 nights in Nov 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful modern hotel with outstanding staff who are always attentive to whatever you may need. Highly recommended this hotel and this will be our go to location whenever in Medellin!
Stayed 6 nights in May 2024