Hotel Plaza Rosa

Property class: 2

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Close to El Tesoro Shopping Park and Santafé Mall, Hotel Plaza Rosa provides amenities such as a bar.

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Economy Room, No Windows

A hotel room with a bed, two nightstands, a painting of flowers on the wall, and a remote control on one of the nightstands.

Economy Room, No Windows

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room

A hotel room with a bed, a wall-mounted artwork of a red lobster, and a red door.

Standard Room

  • City view
  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Suite

A room with a bed, a table, and a wall with two paintings of marine life.

Suite

  • City view
  • 55 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

El Poblado, a neighbourhood in Medellín, is home to Hotel Plaza Rosa. El Tesoro Shopping Park and Santafé Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Lleras Park and Poblado Park. Looking to enjoy an event or a game while in town? See what's going on at Atanasio Giradot Stadium, or consider a night out at Zona E. Visit our Medellín travel guide
Map
Carrera 32D #9-17, Medellin, Antioquia, 05001000

What's nearby

  • A multi-level shopping mall with glass railings and a central glass elevator shaft.
    Santafé Mall
    13 min walk - 1.1 km
  • El Tesoro Shopping Park
    8 min walk - 0.7 km
  • Oviedo Shopping Center
    16 min walk - 1.4 km
  • Medellín Clinic - El Poblado
    4 min drive - 1.5 km
  • Lleras Park
    4 min drive - 1.5 km

Getting around

  • Ayura Station
    6 min drive
  • Medellín (MDE-José María Córdova Intl.)
    38 min drive

Restaurants

  • Cannario
    8 min walk
  • Il Forno
    13 min walk
  • Criminal Taquería
    12 min walk
  • Chef Burger
    11 min walk
  • PeruWok
    4 min walk

About this property

Hotel Plaza Rosa

  • Hotel near Santafé Mall
  • Close to El Tesoro Shopping Park and Oviedo Shopping Center, Hotel Plaza Rosa provides amenities such as a bar.
  • You'll also find perks such as:
  • A front desk safe
  • Room features
  • All 98 rooms have amenities such as high-speed Internet.
  • Other amenities include:
  • Cable channels and phones

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Frequently asked questions

What time is check-in at Hotel Plaza Rosa?

Check-in begins at 3 PM.

Where is Hotel Plaza Rosa located?

Located in El Poblado, this hotel is within a 15-minute walk of El Tesoro Shopping Park and Oviedo Shopping Center. Santafé Mall and Lleras Park are also within 1 mile (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Plaza Rosa Reviews

7.0

Good

7.6

Cleanliness

8.4

Location

7.8

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 25 out of 110 reviews
Rating 8 - Good. 39 out of 110 reviews
Rating 6 - Okay. 23 out of 110 reviews
Rating 4 - Poor. 12 out of 110 reviews
Rating 2 - Terrible. 11 out of 110 reviews

Reviews

Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Nice Staff Hotel needs Upgrades

The hotel staff is great, the breakfast bar is great, the hotel however has limited parking spaces. The rooms are out dated no night stands, no digital alarm clock, no extra chair in the room. I did not like it felt I was staying in a crappy place. The staff on the other had, they were Excellent
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel excelente

Me ha encantado, el hotel es en toda la zona rosa, hay bares, discotecas y restaurantes. Y al mismo tiempo, no existen molestias por el ruido muy seguro.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel excelente

Excelente, he vuelto por segunda vez y la atención espectacular, me encanta este hotel.
Verified review

6/10 Okay

Disliked: Staff & service, property conditions & facilities, room comfort
Nos dieron 2 habiatacio es y una de ellas sin aire acondicionado
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Second Time was the Worst

This was my second time staying at the Plaza Rosa, I would never stay there again. The hotel was trying to get us for "extras" since our 1st day. A friend and I booked a room with two beds, they read us the fine print that said this was just a preference. An extra $10 a night. We had a friend over for a few hours one night, they charged us an extra $40 (a lot in Colombian pesos, almost a full night's stay) and embarrassed our friend into having to show her ID. I've been to Medellín and Colombia several times now, have many friends there and understand there are issues with "pre-paid services." But local hotel staff know very well who is and who isn't "pre-paid." On top of this the Internet is horrendous. The hotel and rooms are very dim/gloomy and it needs a major upgrade. Pay a few extra $$$ and stay at Art Hotel, Dietz, LePark or elsewhere. At least until Plaza Rosa has a major renovation of both interior structure and staff.
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were in very poor condition.
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities, room comfort

Horrible hotel with Horrible management

As we checked in, the front desk refused to give 2 keys, even though it was 2 people staying in one room. She very rudely said it was the hotel policy since they did not have too many key cards. Later the manager arrived who was a pure idiot and should not have been given this job. When we arrived in the room, it was stinky and smelly. The air contioner was a single unit a/c unit which was very old and made too much noise, so we could not sleep very well. The bed mattress was cheap and hard like in old hotels. The bathroom was very tiny with no fan. Not enough towels. Overall, it is the most horrible hotel I have been to. I no longer trust Expedia's star rating system and because of this experience, I will no longer use Expedia webpage in the future.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to the party

The hotel staff was very nice, the room very comfortable and the location was perfect.
Verified review

8/10 Good

Liked: Staff & service

Hotel con aire acondicionado y baños viejos

El hotel regular. El aire acondicionado de los viejos de esos de caja se daño y no tenian ventilador para facilitarme y tampoco tenian servicio de mantenimiento nocturno para solucionar el problema . Los baños son anticuados los colchones duros y viejos en pocas palabras es un hotel q como no oonga atencion a las criticas va a desaparecer del gusto de su clientela.
Verified review

8/10 Good

Liked: Cleanliness, staff & service

Good hotel

The hotel is situated in a good neighborhood and the staff is very friendly. The only problem was the noise from the street below. Other than that, we had a fantastic time. Would recommend this hotel.
Verified review

6/10 Okay

Disliked: Cleanliness, room comfort

Near to good restaurants and Parque LLeras.

Near to good restaurants and Parque Lleras. Very old furniture and towels. Staff not that pleasant. It used to be a nice hotel. Stayed there before and enjoy the hotel. Not anymore.
Verified review

6/10 Okay

Liked: Staff & service, room comfort

Guess

If you have a guess that ether wants to use the bathroom or have some drinks at the room, you need to pay for them to come up there, so I believe its not right as you already paid for the hotel, the guess will not stay over night nor eat free breakfast, so why is that any guess needs to pay very ridicules.
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is disgusting! It should be taken off hotels.com
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel agradable cerca de todo.

La atención muy buena, el hotel se encuentra en una buena ubicación ya que incluso se puede caminar denoche sin problemas. También se puede encontrar variedad de restaurantes y bares a su alrededor y lo mejor sentirse segura en el área. En lo personal me encanto no dudaría en volver.
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un Hotel en muy malas condiciones, por el precio s

El Hotel se encuentra en muy malas condiciones, las habitaciones tienen un mal olor y no se ve que las limpien frecuentemente.
Verified review

6/10 Okay

Liked: Cleanliness, staff & service

Good location

Rooms are clean and staff is friendly and helpful. Main desk attendants speak English. Breakfast is ok, and plentiful. However, the cleaning personnel make way too much noise outside of the rooms in the morning.
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible noisy, dirty hotel without helpful staff.

About rooms: Dirty rooms, one without AC, not enough towels, chains to lock hanging by on screw on very damaged frame, paint damaged by water around bathroom. They made the bed without removing hairs (body and head) from my previous night. Hotel staff did not support any requests (they don't care), tried to charge me taxes twice, very noisy room. I normally spend around 80 nights on hotels per year, this is my first complaint in 3 years.
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities, room comfort

Bad noisy

Front desk staff was not professional managed by their manager Edwin who is charging extra on any visitor doesn't give receipts taking cash money in his pocket embarrassed me infront of my family made me sign up contract in Spanish language which I couldn't read it and extra taxes I'm not suppose to pay
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo que mi maleta estaba extraviada que deje en la mañana. Luego me llevaron a hotel.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vacaciones en Medellin, Colombia, Hotel Plaza Rosa

Fue una bonita experiencia, el hotel cumple con las expectativas que teníamos como grupo familiar, excelente atención y buena organización que bien podría estar en otros países suramericanos con la línea de naturaleza y vida que es el tema actual, donde muestra la riqueza de Colombia ...todo esto en una bella e interesante ciudad como es Medellín, moderna, amable, tranquila, su gente muy educada... ideal para vacaciones...
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel pesadilla

El hotel es muy viejo, las habitaciones no tienen luz natural y el aire acondicionado es muy ruidoso, la cama es incomoda, el baño es muy pequeño y no hay donde poner nada. La decoración es exagerada en mi habitación habia 3 cuadros gigantes de pajaros lo que hizo mas incomoda la estadia, no lo recomiendo y no volveria, tiene una gran ubicacion pero es un horrible lugar
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Medellin Hotel nice NY style type of stay.

I was given a room in the corner. It was not so pleasing in the corner I wanted a better room but was tired and just accepted it. I told Expedia to add a guest they did not so they charged me when a friend came just to come to my room to get some xmas gifts. I had the print out requesting a second guest but they did not honer it. The breakfast was great and had a banquet style layout. If you do not know how to eat Colombian food ask or watch others make a plate that's what i did. The lobby was great had vending machines and fresh OJ machine computers and wi fi so it was nice to hang out. Next door to a 24 hour spa get pedi mani or a massage pretty awesome.
Verified review

4/10 Poor

Disliked: Property conditions & facilities, room comfort
No lo recomendaria
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, breakfast, staff. I'll go again.

Great!
Verified review

6/10 Okay

Liked: Cleanliness, staff & service

Average hotel for average price

Nice hotel in great location. Most of the staff in the front desk speak English but a couple of times there is awas a lady by herself and I had trouble communicating. I was having issues with my safe in my room and it was very frustrating. Breakfast was nice organized and the staff was friendly there. Room service was efficient except one night they put a single sheet on my queen bed and it messed with my night sleep. Once I had a Do Not Disturb sign on my door and I was sleeping in the evening and someone entered my room which was annoying.