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Reviews of Hotel Aromax del Campestre

3 out of 5
Hotel Aromax del Campestre
Carrera 41 #16A Sur-16 Loma el Campestre, Medellín, Antioquia

Reviews

8.0

Very good

Rating 10 - Excellent. 20 out of 47 reviews" "
Rating 8 - Good. 15 out of 47 reviews" "
Rating 6 - Okay. 5 out of 47 reviews" "
Rating 4 - Poor. 2 out of 47 reviews" "
Rating 2 - Terrible. 5 out of 47 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Harvey, Miami

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Moldy bathrooms, roaches, you can hear the neighboring bathroom. There is no vents. Therefore they leave your windows open when housekeeping comes through, regardless of your valuables. Paint was peeling from the walls and the room was tinier than pictured.
Stayed 8 nights in Dec 2023

8/10 Good

Eduardo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Woman at reception not that friendly. Would have made the stay excellent.
Stayed 1 night in Aug 2023

10/10 Excellent

Andrew

Stayed 3 nights in Jul 2023
Response from Hillary on 15 Aug 2023
Gracias por compartir su experiencia con nosotros sr Andrew. Esperamos tenerlo de vuelta en nuestras instalaciones

8/10 Good

Daniel

Liked: Staff & service, amenities, property conditions & facilities
bery noisy hear staff at reception always talking at night no natural light in room
Stayed 3 nights in Jul 2023

4/10 Poor

Mauricio, miami

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Jun 2023
Response from Hillary on 26 July 2023
Nos gustaría conocer más detalles sobre su experiencia, para entender su calificación.

10/10 Excellent

Zuwena

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautifull views and good service of the staff.
Stayed 3 nights in Apr 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2023

6/10 Okay

alvaro

Stayed 15 nights in Nov 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Mixed stay, nice staff but far from centre
The room itself didn’t look as good as the pictures. There was rust at the bottom of the toilet. We stayed there three nights and for the most part the shower was cold/luke warm. The receptionist did fix the problem, but the hot water didnt last long. Our room had a minibar but it was stocked so much that there is not much space to put your own things, should you wish to. The bed was comfortable and big. Location wise, it is in El Poblado but not walking distance to most things so will most likely need to get a taxi to most places. Overall, a mixed stay.
Stayed 3 nights in Nov 2022

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beware....
Upon arrival reception staff was unprofessional, condescending and impolite. Double charged my American Express card and claimed to not be able to process a credit refund. Upon checkout received refund difference in cash with unfortunate attitude. Room was extremely small, cramped and smelled of water dampness/mold. Areas of drywall within room suffered from water damage and swelling. Bathroom was clean with hot water. Clean bed linings. Unfortunately I could and would not recommend this hotel.
Stayed 1 night in Apr 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
their property was clean and well keep I enjoyed it and their people was amazing and friendly, make me secure. Thanks for that.
Stayed 9 nights in Sep 2019

10/10 Excellent

henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room
Great place to stay on a budget
Stayed 4 nights in Jul 2019

8/10 Good

JC

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Laud un poco de bulla lo demás muy bien.. excelente el servicio
Stayed 2 nights in Jul 2019

10/10 Excellent

Traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very neat, clean, and great location. I would stay there again.
Stayed 5 nights in Jun 2019

10/10 Excellent

yoshiy, Orlando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!!!
I would have just loved it if there was a restaurant on site, so that u could order room service from the hotel it’s self, other than that it’s a great place to stay, very close to a lot of great places, there is a mall just 2-4 mins away, and Jonathan from the front desk really made our experience that much better, all in all really enjoyed my stay here while I was in Medellín!
Stayed 7 nights in Dec 2017
Response from DANIEL MACHADO (FRONT DESK AGENT) on 29 Jan 2018
SO MUCH THANK YOU, FROM ALL THE STAFF!!

2/10 Terrible

sarrage

Disliked: Staff & service, property conditions & facilities
Felt ripped off!
Ice cold showers, twice. The second morning I complained three times, finally somehow the water was warm. Booked a room with two beds and had to pay 50,000 extra for a second person. Wifi was terribly slow, cut in and out every 20 seconds or so. Was offered laundry service - inquired about price, front desk agent said she wasn't sure, as it was by weight. Had 2 small bags of clothing washed, cost 119,000 pesos. Could've easily purchased new clothes for that price. Absolutely absurd. I wanted to like the place, but what a terrible disappointment. Best part was the breakfast and the lady who prepared it.
Stayed 1 night in Sep 2017

8/10 Good

Babalu, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good deal for the money....
Nice clean hotel that smells really good wherever you go. Around a 15 minute walk to Sante Fe and Oviedo Malls. Staff is very friendly and helpful The wifi was average at best but it was good in the sitting room next to the lobby. Breakfast is served outside in the back but it is better to get served in the room next to lobby which they will gladly do for you. Also the walls are a little thin so when the employees talk late night in the lobby you can hear them.
Stayed 1 night in Aug 2017
Response from RECEPCIÓN on 17 Aug 2017
THANK YOU FOR YOUR COMMENTS WE WILL MAKE IT POSSIBLE TO IMPROVE

2/10 Terrible

A Oppong

Disliked: Staff & service
Ok stay rude manager!
The hotel manager was awful, he worked during the day. He didn't welcome us and didn't introduce himself and we never knew his name even when we left. He was on his phone throughout our whole 4day stay. All other staff members were lovely, the chef and those that worked the desk. Frese room is best to avoid if you are female the window is low and there is construction outside. The workmen looked in as I was getting dressed. The manager was kind enough to let us change rooms.
Stayed 3 nights in Jul 2017
FORGIVEN FOR THE PERCANCES THAT HAPPENED THEM IN THE STAY BUT ALL THE COMMENTS ARE GOOD FOR CHANGES IN THE HOTEL

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location
very nice, nice service, clean room, good breakfast. A little difficult to locate if you are not familiar with the city .::...........

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
A bit far from the main area
Ok hotel with friendly staff and great breakfast. Hotel is far walk from the main restaurant and bar area. Rooms were very small and there was not enough room to comfortably store two pieces of luggage. I would recommend looking for a hotel closer to pablado park as this one was inconvient and not worth the money

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Hotel Aromax Medellin
Nice and comfortable hotel with a helpful friendly staff.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and location
Great service, hotel staff available for all the needs!

10/10 Excellent

Elaine, Long Beach, Ca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Great stay with lovely service and breakfast in our room.
Response from Erika Betancur on 18 June 2016
Para el Hotel aromax y todo su equipo humano fue un honor haberle brindado tan grata experiencia. esperamos tenerla de regreso muy pronto en esta su casa

2/10 Terrible

Jairo

Pésimo estado de las instalaciones, desaseado, fatal !!!
Stayed 2 nights in Jan 2024

6/10 Okay

Juan

Liked: Staff & service
Disliked: Cleanliness
Muy amables, pero…
Son muy amables, pero el hotel está en regular condición
Stayed 1 night in Dec 2023

6/10 Okay

Piedad

Business traveller
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from Hillary on 23 Nov 2023
Sra Piedad, agradecemos que haya compartido su experiencia. Y esperamos que la próxima vez tenga una estadía más satisfactoria.

10/10 Excellent

Wanda Rivera

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal es excelente. La ubicacion excelente. El desayuno muy rico.El baño necesita mas atención esta muy descuidado.
Stayed 5 nights in Nov 2023
Response from Hillary on 23 Nov 2023
Sra Wanda, gracias por compartir su experiencia. Estamos dispuestos a brindar la mejor atención posible, para que su próxima estadía sea más satisfactoria. Tenga certeza de que atenderemos su crítica respecto al baño.

10/10 Excellent

Dianita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Muy bien ubicado, muy bien atendidas por Jesus y Yeny nos dieron las mejores recomendaciones para tours, compras y restaurantes.
Stayed 4 nights in Sep 2023

10/10 Excellent

maya

Liked: Cleanliness
Stayed 1 night in Sep 2023

10/10 Excellent

Idalina

Liked: Cleanliness, staff & service, property conditions & facilities
El trato de todos y cada uno los trabajadores del hotel es inigualable, Wilson, Jesús y Kahory muchas Gracias
Stayed 3 nights in Aug 2023

10/10 Excellent

Maria P

Stayed 1 night in Aug 2023
Response from Hillary on 15 Aug 2023
Sra Maria, estaremos felices de atenderle nuevamente en su próxima visita. Gracias por compartir su experiencia.

8/10 Good

Jacob

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom!
Stayed 4 nights in Jul 2023
Response from Hillary on 26 July 2023
Thanks!

10/10 Excellent

Evanol

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Yenny y todos los demás del personal fueron muy amables y atentos. Dios los bendiga. Volvería de nuevo.
Stayed 4 nights in May 2023
Response from Hillary on 7 June 2023
Gracias por compartir su experiencia con nosotros. Esperamos que regrese pronto y tenga una grata estadía nuevamente.

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy agradable y tranquilo muy recomendable volveré
Stayed 3 nights in Feb 2023
Response from . on 27 Mar 2023
Muchas Gracias; nos complace que su estancia haya sido agradable; nos esforzamos para que su experiencia con nuestro hotel sea lo mas cálida posible. Le esperamos en una próxima oportunidad

2/10 Terrible

MICHAEL

Travelled with partner
Disliked: Amenities, property conditions & facilities
Loin de tout, chambre petite, pas de rangement, moisissures dans les cadres de fenêtres. Ça ne vaut aucunement le prix payé, fuyez cet hôtel, honte à Expedia de l’offrir. Mon Avertissement est donné.

10/10 Excellent

Lauren

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La propiedad es muy linda, esta bien cuidada y se siente mucha tranquilodad, a su vez, esta muy cerca de todo. Los establecimientos comerciales estan de 5 a 10 minutos, Provenza y la calle 10 también. El personal es muy amable y sevicial. Nos encantó sin duda repetiremos la experiencia.
Stayed 2 nights in Oct 2022
Response from Gracias on 9 Nov 2022
Muchas gracias Lauren Vargas nuestra meta es brindarle una estadía única e inolvidable a todo nuestros huéspedes.

6/10 Okay

Inge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business hotel
Hotel is in a suburb of Medellin. There is nothing in the near surroundings. Busy road just in front of hotel which gives a lot of noise. Room had a very strong candy smell which was not nice. Staff is very helpful but do not speak english.
Stayed 1 night in Jan 2022
Response from Recepción on 10 Mar 2022
Estimado Huésped. Apreciamos el haber tomado su tiempo y agradecemos su valiosa calificación, para nosotros es muy importante la opinión de nuestros clientes

10/10 Excellent

Luis, Montréal

Liked: Cleanliness, staff & service, property conditions & facilities
Mon séjours etait excellent, rien a dire. Seulement une toute petite bouteille d"eau
Stayed 2 nights in Feb 2020

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena relación costo/habitación
Hotel pequeño. Limpio, agradable. Muy buen precio.
Stayed 2 nights in Jul 2019

10/10 Excellent

Luz Adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excelente servicio
el personal muy agradable y servicial, el desayuno muy rico , estuvimos como en casa. el hotel esta muy bien ubicado, cerca de restaurantes y centros comerciales, todo se puede hacer a pie
Stayed 4 nights in Jan 2019
Response from Hotel Aromax del Campestre on 21 Jan 2019
Gracias, nos halaga tu comentario. Estamos para servirle.

8/10 Good

LUIS CARLOS, BOGOTA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien, excelente servicio y tranquilidad
gracias por tus comentarios positivos hacemos lo posible por mejorar cada día mas johny arias correa recepción

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
lo recomiendo
hotel bueno y cómodo, excelente decoración

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Jose Alejandro, Medellín

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendado
Recomendado

8/10 Good

GLORIA, Bogota

Liked: Cleanliness, staff & service
Bonito y tranquilo.
Bueno. Pequeño pero tranquilo. Queda en un buen sector. Las habitaciones son un poco Pequeñas. Lo mejor el cheff te pregunta que gustas desayunar.
Response from Erika Betancur on 18 June 2016
Para el Hotel Aromax fue un honor contar con usted en nuestras instalaciones Esperamos tenerla de regreso muy pronto en esta su casa