10/10 Excellent
Colin
21 Oct 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Colin
Stayed 2 nights in Aug 2025
Hotel Acqua Medellín
3.0 star property
This modern hotel near Lleras Park invites travelers to start their day with breakfast before exploring Poblado Park or Museo El Castillo nearby.
Choose dates to view prices
Photo gallery for Hotel Acqua Medellín
Hotel Acqua Medellín, in the heart of the city, offers a stylish base with convenient amenities. Enjoy free self-serve breakfast, on-site designer stores, in-room WiFi, tour tickets, and lobby coffee. Consistently earns high ratings from visitors.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
- Free Wi-Fi
- Air-conditioning
- Business services
- Housekeeping
- 24/7 front desk
The current price is AU$122
AU$122
14 Mar - 15 Mar
Room options
Available filters for rooms
Showing 3 of 3 rooms
View all photos for Superior Room, 1 King Bed
Superior Room, 1 King Bed
Highlights
Soundproofed
Individually decorated
Air conditioning
Smart TV
Blackout curtains
Separate bedroom
Hairdryer
Rainfall showerhead
- 1 bedroom
- Sleeps 2
- 1 King Bed
View all photos for Superior Room, 1 Queen Bed
Superior Room, 1 Queen Bed
Highlights
Soundproofed
Individually decorated
Air conditioning
Smart TV
Blackout curtains
Separate bedroom
Hairdryer
Rainfall showerhead
- 1 bedroom
- Sleeps 2
- 1 Queen Bed
View all photos for Superior Twin Room, 2 Double Beds
Superior Twin Room, 2 Double Beds
Highlights
Soundproofed
Individually decorated
Air conditioning
Smart TV
Blackout curtains
Separate bedroom
Hairdryer
Rainfall showerhead
- 1 bedroom
- Sleeps 4
- 2 Double Beds
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About the area
Located in El Poblado, a neighbourhood in Medellín, Hotel Acqua Medellín is in the entertainment district. The area's natural beauty can be seen at Lleras Park and Poblado Park. Check out an event or a game at Atanasio Giradot Stadium, and consider making time for Pueblito Paisa, a top attraction not to be missed. Visit our Medellín travel guide
Carrera 35 No. 7-47 / 55, Medellín, Antioquia, 50021
What's nearby
Poblado Park10 min walk - 0.9 km
Santafé Mall19 min walk - 1.6 km- Lleras Park5 min walk - 0.5 km
- Medellín Clinic - El Poblado8 min walk - 0.7 km
- El Tesoro Shopping Park15 min walk - 1.3 km
Getting around
- Alpujarra Station6 min drive
- Medellín (MDE-José María Córdova Intl.)32 min drive
Restaurants
- CAROLINA1 min walk
- Belisario1 min walk
- Naan1 min walk
- Voila Vinos1 min walk
- Ganso & Castor2 min walk
About this property
Hotel Acqua Medellín
Hotel near Lleras Park
Located close to Poblado Park, Hotel Acqua Medellín provides free self-service breakfast and designer shops on-site. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
- A round-trip airport shuttle (surcharge), tour/ticket information and coffee/tea in reception
- Smoke-free property, a computer station and a water dispenser
- A 24-hour front desk, multilingual staff and a lift
- Guest reviews speak highly of the helpful staff
Room features
All rooms are individually decorated, and include comforts such as laptop-compatible safes and air conditioning, as well as thoughtful touches such as free WiFi and sound-insulated walls.
Other conveniences in all rooms include:
- Rainfall showers and hairdryers
- 48-inch Smart TVs with Netflix, streaming services and premium channels
- Daily housekeeping, desks and phones
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Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transport
- Return airport shuttle (surcharge) from 7:00 AM to 10:00 PM at scheduled times and on request
Food and drink
- Free self-serve breakfast available daily 7:00 AM to 10:00 AM
- Coffee and tea in common areas
Things to do
- Designer stores
Family friendly
- Refrigerator on request
- Soundproofed rooms
Conveniences
- 24-hour front desk
- Safe at front desk
- Vending machine
- Water dispenser
Guest services
- Housekeeping (daily)
- Multilingual staff
- Tour and ticket assistance
Business services
- Computer station
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible airport shuttle
- Lift (109 centimetre wide door)
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible registration desk (150 centimetre high)
- Wheelchairs on site
More
- 1 building
- 7 floors
- Built in 2011
- Smoke-free property
- Traditional architecture
Room amenities
Bedroom
- Bedsheets provided
- Blackout drapes
Bathroom
- Hair dryer
- Rainfall showerhead
- Shower
- Towels provided
Entertainment
- 48-inch smart TV with premium digital channels
- Netflix
- Streaming services
Food and drink
- Refrigerator on request
More
- Access via exterior corridors
- Air conditioning
- Desk
- Free local calls
- Individual decor
- Laptop-compatible safe
- Phone
- Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
Late check-out fee: COP 70000
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
3 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Destination fee: COP5000 per person, per stay. This fee does not apply to children under 1 year of age.
- You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).
We have included all charges provided to us by the property.
Optional extras
- Airport shuttle fee: COP 130000 per vehicle (one-way, maximum occupancy 4)
- Early check-in is available for a fee (subject to availability)
- Late check-out fee: COP 70000 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transport to and from this property
Property is also known as
Acqua Express
Acqua Express Medellin
Hotel Acqua
Hotel Acqua Express
Hotel Acqua Express Medellin
Hotel Acqua Express Medellin
Acqua Express Medellin
Acqua Express
Hotel Hotel Acqua Express Medellin
Medellin Hotel Acqua Express Hotel
Hotel Hotel Acqua Express
Hotel Acqua Express
Hotel Acqua Medellín Hotel
Hotel Acqua Medellín Medellín
Hotel Acqua Medellín Hotel Medellín
Frequently asked questions
Is Hotel Acqua Medellín pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Hotel Acqua Medellín?
As of 8 Mar 2026, prices found for a 1-night stay for 2 adults at Hotel Acqua Medellín on 14 Mar 2026 start from AU$122, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What time is check-in at Hotel Acqua Medellín?
Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).
What time is check-out at Hotel Acqua Medellín?
Checkout is at noon. Late checkout is available for COP 70000 (subject to availability).
Does Hotel Acqua Medellín provide a shuttle to the airport?
Yes, there's an airport shuttle that runs 7:00 AM-10:00 PM on request. A fee of COP 130000 per vehicle applies.
Where is Hotel Acqua Medellín located?
Located in El Poblado, this hotel is within a 15-minute walk of Lleras Park and Poblado Park. Poblado Station is 21 minutes by foot.
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Reviews
Hotel Acqua Medellín Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
9.2
Location
8.8
Staff & service
8.4
Property conditions & facilities
Rating 10 - Excellent. 228 out of 425 reviews
10 - Excellent
228
Rating 8 - Good. 119 out of 425 reviews
8 - Good
119
Rating 6 - Okay. 40 out of 425 reviews
6 - Okay
40
Rating 4 - Poor. 20 out of 425 reviews
4 - Poor
20
Rating 2 - Terrible. 18 out of 425 reviews
2 - Terrible
18
Reviews
10/10 Excellent
Kristy Allison
1 Sept 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, the hotel is under construction at this time, but the hours are 9am-5pm so it doesn't interfere with sleep. It is right in the Provenza passage to all the clubs and restaurants.
Kristy Allison
Stayed 4 nights in Aug 2025
10/10 Excellent
Alberto N
27 Apr 2025
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff super friendly and helpful clean aswell definitely coming back.
Alberto N
Stayed 4 nights in Apr 2025
10/10 Excellent
Elan
31 Mar 2025
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Great location, slightly quieter than I had expected it to be.
Elan
Stayed 3 nights in Mar 2025
8/10 Good
Gilberto
26 Aug 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect staff member work were great overall the hotel was great
Gilberto
Stayed 9 nights in Dec 2023
10/10 Excellent
Iris Migdalia Hernandez
18 May 2025
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and professional, I’m going to come back soon , with more people, we were a group of 6 , we’re planning to go like 20 or 30 people next time, highly recommended
Iris Migdalia Hernandez
Stayed 2 nights in May 2025
10/10 Excellent
Roberto
7 Oct 2024
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Roberto
Stayed 2 nights in Oct 2024
10/10 Excellent
Michael
27 Feb 2025
Liked: Cleanliness, staff & service, property conditions & facilities
Great location inside of Provenza. The hotel is very affordable for its location. It's not an elegant room, but it is still a good room and an incredible location.
Michael
Stayed 1 night in Feb 2025
10/10 Excellent
Mohamad
27 Nov 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, clean & safe, good breakfast, excellent wifi, great staff.
Mohamad
Stayed 5 nights in Nov 2023
10/10 Excellent
Yamilette
14 Dec 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this location , near everything, restaurants, shops , walkable . Hotel was clean breakfast was good and staff was very helpful.
Yamilette
10/10 Excellent
Rolando
27 July 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Awesome staff.
Rolando
Stayed 2 nights in Jul 2024
10/10 Excellent
dur
18 Nov 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I The hotel is in perfect place walking distance to everything. Dining bars restaurant stuff is very cooperative helpful I like it and I will stay again.
dur
Stayed 3 nights in Nov 2024
10/10 Excellent
William
9 Jan 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the perfect most safest location.
William
Stayed 14 nights in Dec 2023
10/10 Excellent
Gilberto
30 Sept 2024
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very polite
Gilberto
Stayed 11 nights in Sep 2024
10/10 Excellent
Jorge Facundo Linares
15 Oct 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centric Location. Near Parque Lleras, Restaurants, Bars and Malls.
Jorge Facundo Linares
Stayed 4 nights in Oct 2024
10/10 Excellent
Mauricio
18 Nov 2024
Liked: Cleanliness, staff & service, amenities
I liked the people working there , I liked the location, breakfast was ok,room was clean, little bit noise but that’s ok giving the location that can’t beat that everything is near by.
Mauricio
Stayed 7 nights in Nov 2024
10/10 Excellent
Jesus
30 Sept 2024
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Jesus
Stayed 8 nights in Sep 2024
10/10 Excellent
Brett
15 Sept 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location. Location. Location.
Brett
Stayed 2 nights in Sep 2024
10/10 Excellent
Maritza
17 Apr 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very nice, it is right at the heart of zona rosa yet room was quiet, breakfast nice. Staff helpful. Definitely recommended.
Maritza
Stayed 2 nights in Apr 2024
8/10 Good
Marisol
17 Aug 2023
Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Nice
Marisol
Stayed 2 nights in Aug 2023
6/10 Okay
Marlan
20 Sept 2024
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is nice, the breakfast was very limited but good. They almost charged me for the bedsheets because I threw up on them the morning before check out 😕.
Marlan
Stayed 2 nights in Aug 2024
10/10 Excellent
Lorena
29 Apr 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
The staff is amazing, Andres is very customer service-oriented and goes beyond.
The hotel is well located, but it could be noisy because it is in the heart of the restaurants and bars area.
Lorena
Stayed 1 night in Apr 2024
10/10 Excellent
aric
26 Nov 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
pleasant surprise with good price, good desk staff, small patio off room, several free offerings from minibar, fantastic location in heart of Provenza, surprisingly quiet (7th floor), adequate free breakfast. Room was small but very good value for the price.
aric
Stayed 1 night in Nov 2023
10/10 Excellent
Leslie
24 Nov 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This will be a LOVE it or HATE it property. I've stayed here several times and i love it. It's literally located at the end of Provenza. On the actual street .. best location in El Poblado only if you don't mind the noise because the bars and clubs are outside of you window. Imagine a hotel on Bourbon Street or 42nd St NYC!! Great if you come to party, not so much if you come to relax
Leslie
10/10 Excellent
Juan
29 July 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay.
Juan
Stayed 3 nights in Jul 2025