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Reviews of Swiss-Belinn Gajah Mada Medan

3.5 out of 5
Swiss-Belinn Gajah Mada Medan
No.49 Kel Jl. Gajah Mada, Medan, Sumatera Utara

Reviews

7.0

Good

Rating 10 - Excellent. 2 out of 7 reviews" "
Rating 8 - Good. 1 out of 7 reviews" "
Rating 6 - Okay. 2 out of 7 reviews" "
Rating 4 - Poor. 2 out of 7 reviews" "
Rating 2 - Terrible. 0 out of 7 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

8.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Husnayat

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good servic
Stayed 2 nights in Mar 2023
Response from iksan on 24 Mar 2023
Dear Mr. HusnayatWe would like to thank you for choosing Swiss-Belinn Gajah Mada - Medan as your accommodation choice during your stay in Medan.We will continue to maintain service and provide the best for all guests who will stay at Swiss-Belinn Gajah Mada Medan. We look forward to your return.Best Regards IksanReservation Team

8/10 Good

Jason, CA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Freindly staff and fast room service. Unique rooftop pool.
Stayed 2 nights in Nov 2019
Response from Lia on 23 Nov 2019
Dear Valued Guest, We would like to thank you for choosing Swiss-Belinn Gajah Mada Medan as your accommodation choice during your stay in Medan. We hope to see you again soon. Kind Regards, Reservation Team

6/10 Okay

Jens

Stayed 2 nights in Nov 2019

4/10 Poor

Ernest

Stayed 1 night in Oct 2022
Response from IKSAN on 1 Nov 2022
Dear Pak Ernest Salam Hangat dari Swiss-Belinn Gajah Mada MedanTerima Kasih atas masukan bapak, mohon maaf untuk ketidaknyamanan yang terjadi di bapak, kami akan meningkatkan terus untuk pelayanan dan menjadikan prioritas utama bagi kami untuk tamu yang akan tinggal di Swiss-Belinn Gajah mada Medan.Terimakasih

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All Staff Very Humble and Friendly
Stayed 1 night in Apr 2021
Response from Fachri on 26 Apr 2021
Dear our Guest We would like to thank you for choosing Swiss-Belinn Gajah Mada - Medan as your choice of accommodation during your stay in Medan. We look forward to welcoming you back Sincerely, Fachri Asst. Front Office Manager

6/10 Okay

Quoc Doan

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Sep 2019

4/10 Poor

Verified traveller

Disliked: Staff & service
I have ask for a room shoes because they only give one in my room but it takes about 2-3 hours for one shoes to delivered jn my room..
Stayed 1 night in Dec 2018
Response from Fachri - Assisten Front Office Manager on 4 Jan 2019
Dear OurGuest, We apologize for your long-awaited request, we make sure it will improve for the future so that when you return the stay will not happen again and to other guests.