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Hotel Sumatera

2.5 star property
Clothing-optional hotel with 24-hour front desk and restaurant

Photo gallery for Hotel Sumatera

Lobby
Restaurant
Front of property
Standard Room | Bathroom
Deluxe Room

Reviews

4.0 out of 10

Popular amenities

  • Room service
  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Air conditioning
  • Free WiFi
The current price is AU$1,410
includes taxes & fees
9 Aug - 10 Aug

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Air conditioning
TV
Hydromassage showerhead
Private bathroom
Free bottled water
Satellite channels
Desk
Daily housekeeping
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Air conditioning
TV
Hydromassage showerhead
Private bathroom
Free bottled water
Satellite channels
Desk
Daily housekeeping
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Desk, laptop workspace, free WiFi, bed sheets

Family Room

Highlights

Air conditioning
TV
Hydromassage showerhead
Private bathroom
Free bottled water
Satellite channels
Desk
Daily housekeeping
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Air conditioning
TV
Hydromassage showerhead
Private bathroom
Free bottled water
Satellite channels
Desk
Daily housekeeping
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Room

Economy Room

Economy Room

Highlights

Air conditioning
TV
Hydromassage showerhead
Private bathroom
Free bottled water
Satellite channels
Desk
Daily housekeeping
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed
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About the area

Map
Jl. Sisingamangaraja No: 35, Kotamatsum III, Medan Kota - Medan, Medan, 20212

What's nearby

  • Great Mosque of Medan - 3 min walk - 0.3 km
  • Maimun Palace - 7 min walk - 0.6 km
  • Medan Mall - 17 min walk - 1.5 km
  • Grand City Hall - 2 min drive - 1.9 km
  • Sun Plaza - 2 min drive - 1.9 km

Getting around

  • Medan Station - 11 min drive
  • Medan (KNO-Kuala Namu Intl.) - 42 min drive

Restaurants

  • ‪Kedai Kopi Pasar Sambas - ‬6 min walk
  • ‪Chasio Afuk 88 - ‬9 min walk
  • ‪Cafe Amaliun Indah - ‬7 min walk
  • ‪TST Pak Haji Puri - ‬8 min walk
  • ‪Rm Pondok Gurih - ‬13 min walk

About this property

Hotel Sumatera

Property highlights
A free daily manager's reception, conference space and a restaurant are just a few of the amenities provided at Hotel Sumatera. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self-parking
  • Luggage storage, concierge services and coffee/tea in reception
  • A porter/bellboy, free newspapers and smoke-free property
Room features
All guest rooms at Hotel Sumatera offer perks, such as laptop-friendly workspaces and air conditioning, as well as amenities, such as free WiFi and free bottled water.
Extra amenities include:
  • Bathrooms with hydromassage showers and free toiletries
  • 20-inch TVs with satellite channels
  • Daily housekeeping and desks

Languages

English, Indonesian

Similar properties

Lobby

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  • 24/7 front desk
The price is AU$23
includes taxes & fees
20 Aug - 21 Aug
Arabia Style Hotel Sriwijaya

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Street parking available
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 538 square feet of conference space

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

Entertainment

  • 20-inch TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

The property charges 8 per cent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Credit card charges are subject to a surcharge of 8 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

We should mention

This property does not have any lifts
Clothing is optional at this property
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property

Property is also known as

Hotel Hotel Sumatera
Hotel Sumatera Medan
Sumatera Medan
Hotel Hotel Sumatera Medan
Medan Hotel Sumatera Hotel
Sumatera
Hotel Sumatera Hotel
Hotel Sumatera Medan
Hotel Sumatera Hotel Medan

Frequently asked questions

Is Hotel Sumatera pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Sumatera?

As of 6 Aug 2025, prices found for a 1-night stay for 2 adults at Hotel Sumatera on 9 Aug 2025 start from AU$1,410.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Sumatera?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Sumatera?

Check-in start time: 1:00 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Sumatera?

Checkout is at noon.

Where is Hotel Sumatera located?

Situated in Medan, this hotel is within a 10-minute walk of Great Mosque of Medan and Maimun Palace. Tjong A Fie's Mansion and Medan Mall are also within 1 mile (2 km). Medan Station is 25 minutes by foot.

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Hotel Sumatera Reviews

Reviews

4.0
Rating 10 - Excellent. 0 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 1 out of 3 reviews
Rating 4 - Poor. 1 out of 3 reviews
Rating 2 - Terrible. 1 out of 3 reviews

4.0/10

Cleanliness

4.8/10

Staff & service

5.0/10

Amenities

5.4/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

R

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 25 nights in Jul 2021

6/10 Okay

ao-chan, NGO, JPN

Liked: Staff & service, amenities
部屋は　古いですが、　受付の対応は非常に丁寧で、思いやりがあり、スマホでの音声変換アプリも併用していました。 朝食は　簡素ですが　ピラフが非常に旨かったです。 ホテルへはタクシーを利用されるのが一番です。不整備の側道や信号機が少ないので、帰りは　KNO　国際空港へタクシーを使いました。物価が安いのでそんなに高くありませんでした。 なお、コンビニに対面にあり便利でした。
Stayed 3 nights in Jan 2020

4/10 Poor

Roesmal

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2019