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"Clean, nice! "

"Parking and lighting was excellent. Some wear on property but not terrible. Room was clean. Staff during check in could have been more helpful by directing us toward our room location, but was not nasty. Continental breakfast was nice and well stocked. Was a large selection of food to choose from very close."

"Everything was clean and comfortable. Overall great experience!"

"The staff were very helpful after me and my family came in late. Other than the elevator not working I have zero complaints me and my family had a great time!!"

"Our room was spacious and comfortable. Didnt like the configuration of the sink (tap didnt extend out into the sink enough). Breakfast was good but missed the fresh oatmeal we had had at a another Hyatt place in Atlanta (one reason we both this hotel). Very friendly and helpful staff. One big negative is that the hotel is next to a highway so noisy at night. The windows are not soundproof. "

"Yes it was very nice. The perfect temperature!!"

"Very nice hotel and quiet "

"One of the best hotels I’ve stayed in! All the staff is super friendly, good breakfast, & SUPER clean! Pool area was very clean as well! Shout out to Heather & Joann who went out of their way to make sure our stay was comfortable!"

"The property was very old and in a lot of disrepair. Our room was old, dirty, and certainly not what I expected (or what any normal/average person would expect, I believe). There was grime at the bottom of the shower that looked like dirt spilling all over the bathroom floor, and all kinds of crud under the AC unit. It looked like there was some small animal living there. The phone had the insides out of it so it was impossible to call the front desk. Therefore, I made multiple (4) trips up to the front desk to try to get some help. I asked for two extra pillows initially, and they said the hotel was full and they had no extra pillows in the entire hotel. However, the next morning when we had no hot water to take showers, they offered us to go to the 3rd floor (we were in the 1st floor) to take showers, but that room’s hot water didn’t work either. That proved there were rooms available, and the parking lot was barely full. The chair next to the bed was incredibly old and the covering was dirty and the plastic was pulling away from the chair. It looked like someone took their fingernails and scratched the pleather off the chair. It’s hard to believe they would allow guests to stay in this room. However, the AC did work:) They offered no compensation for any of this. I would expect at least a partial refund. Very disappointing. "