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"The room has a beautiful view of the ocean and Mount Etna. Every staff member we interacted with was friendly and went the extra mile to help us. The swimming pool by the ocean is beautiful, though the water temperature in April was too cold to swim in. Buffet breakfast included a large variety of foods. The property seems a bit aged but we are 100% satisfied with the cleanliness of our room. "

"Staff were very helpful and welcoming. We arrived late and they helped us to park our car temporarily in a tight spot outside the hotel until the valet could come and pick it up in the morning. Excellent breakfast. Great location with a short walk to the historic centre. Bed was very comfortable. Our room window looked out on a rock wall with plants and so was a bit dark."

"Staff were amazing. Helpful, friendly, The room was beautiful, the pool lovely. Unfortunately, the water was shut off for all of our last night (no warning) . Still no water in the morning - no shower- no face wash. Staff said it was the city. I think they should have adjusted our bill to somehow compensate for this major inconvenience. "

"Beautiful, charming, romantic, inviting. Absolutely lovely breakfast with freshly baked croissants and fresh pressed orange juice in a beautiful setting. Every detail in the room is romantic and exquisite. "

"Did not get the room that I booked instead of being upgraded it was a downgrade room was very small no view very disappointing and misleading"

"Everything was splendid. The only issue my husband and I had was the temperature in our room was hot. Because it’s not the summer, the A/C is controlled and couldn’t be turned on Cool. So the front desk suggested I open the balcony door and the room did get a lot cooler."

"This is the most beautiful hotel I have stayed at in the world. I look forward to coming back again as soon as I can. The setting is breathtaking, the renovated content is beautiful and the staff are lovely."

"Great rooms and breakfast. Super clean and spacious. Elevators are on the small size and the bathroom on the lobby area could use a renovation."

"Lovely Hotel, with a homely atmosphere. All staff were friendly and helpful. Good Breakfast. Room large with a nice Balcony overlooking the Pool (which unfortunately we didn't have time to use). Would definitely recommend this Hotel."