High Garden Grand Hotel

Property class: 3

Choose dates to view prices

You can look forward to a swim-up bar, a garden and laundry facilities at High Garden Grand Hotel. Stay connected with free in-room WiFi, and guests can find other amenities, such as a restaurant.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$95
includes taxes & fees
1 Oct - 2 Oct

Room options

View all photos for Standard Double Room, Pool View

A hotel room with two beds, a nightstand with a phone, and a painting on the wall.

Standard Double Room, Pool View

8.0 out of 10
Very good
(23 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room, Lake View

A hotel room with two beds, a nightstand with a phone, and a painting on the wall.

Standard Double Room, Lake View

8.8 out of 10
Excellent
(21 reviews)
  • Lake view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
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About the area

Lomas de Mazatlán, a neighbourhood in Mazatlán, is home to High Garden Grand Hotel. Mazatlán Letters and Monument to the Family are local landmarks, and some of the area's attractions include Mazatlán Aquarium and Munba National Whale Museum. Looking to enjoy an event or a game while in town? See what's happening at Teodoro Mariscal Stadium or Mazatlán Stadium. Visit our Mazatlán travel guide
Map
103 Av. Rafael Buelna Lomas de Mazatlán, Mazatlán, Sin., 82110

What's nearby

  • A coastal cityscape with a prominent hilltop featuring communication towers, a beach, and a calm sea.
    The Mazatlan Malecón
    2 min walk - 0.2 km
  • Mazatlán Letters
    2 min walk - 0.2 km
  • Punta Camaron Beach
    14 min walk - 1.2 km
  • Teodoro Mariscal Stadium
    17 min walk - 1.5 km
  • El Cid Country Club Golf Course
    8 min drive - 3.9 km

Getting around

  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    28 min drive

Restaurants

  • hotdogs "el charly
    4 min walk
  • El Muchacho Alegre Zona Dorada
    5 min walk
  • Taqueria San Pablo Zona Dorada
    4 min walk
  • Comedor Amelia
    6 min walk
  • McDonald's
    2 min walk

About this property

High Garden Grand Hotel

  • Hotel near The Mazatlan Malecón
  • Take advantage of a swim-up bar, a garden and laundry facilities at High Garden Grand Hotel. In addition to a restaurant, guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • An outdoor pool and a children's pool, along with a waterslide and a swim-up bar
    • Free self-parking
    • Cooked-to-order breakfast (surcharge), a 24-hour front desk and a lift
    • Smoke-free property and a banquet hall
  • Room features
  • All 150 individually decorated rooms have comforts such as air conditioning, as well as amenities such as free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Bathrooms with showers and hairdryers
    • Flat-screen TVs with cable channels
    • Wardrobes/cupboards, daily housekeeping and desks

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  • Kids’ pool
  • Parking included
  • Free Wi-Fi
9.4 out of 10, Exceptional, 2,635 reviews
The price is AU$87
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 1:00 PM for a fee: MXN 89 to 200 for adults and MXN 89 to 200 for children
  • A restaurant
  • A swim-up bar

Things to do

  • Children's pool
  • Outdoor pool
  • Waterslide

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Front entrance ramp
  • Lift (89 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual decor
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from September 20 2026 to October 4 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 89 to 200 for adults and MXN 89 to 200 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher

We should mention

Pool access available from 9:00 AM to 9:00 PM
No pets and no service animals are allowed at this property

Frequently asked questions

Does High Garden Grand Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM to 9:00 PM. The swimming pool will be unavailable from September 20 2026 until October 4 2026 (dates subject to change).

How much does it cost to stay at High Garden Grand Hotel?

As of 18 Sept 2026, prices found for a 1-night stay for 2 adults at High Garden Grand Hotel on 1 Oct 2026 start from AU$95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is High Garden Grand Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at High Garden Grand Hotel?

Self-parking is free at this property.

What time is check-in at High Garden Grand Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at High Garden Grand Hotel?

Checkout is at noon.

Where is High Garden Grand Hotel located?

Located in Lomas de Mazatlán, this hotel is within 1 mi (2 km) of Mazatlán Letters and The Mazatlan Malecón. Monument to the Family and Casino del Rey are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

High Garden Grand Hotel Reviews

9.0

Wonderful

9.0

Cleanliness

8.8

Amenities

8.8

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 268 out of 410 reviews
Rating 8 - Good. 92 out of 410 reviews
Rating 6 - Okay. 29 out of 410 reviews
Rating 4 - Poor. 10 out of 410 reviews
Rating 2 - Terrible. 11 out of 410 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service
Well cleaned and close to another of restaurants.
Stayed 6 nights in Aug 2026
Verified review

4/10 Poor

Disliked: Staff & service
Really nice location and price, otherwise need a lot of better service in general! Stay two times and same feeling.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, decent rooms, fair price, great location.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the hotel and pool. The location was great
Stayed 3 nights in Jul 2024
Verified review

8/10 Good

Liked: Property conditions & facilities
Great location between el Malecón, playa del pacífico and restaurants. Walking distance to Soriana and all local shops. Updated property and great poolside view to the beach.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is walking distance, great staff, clean rooms only thing pool was dirty.
Stayed 7 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for those who like to go out for a walk on the Malecón, go clubbing
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, pool area is great and kid friendly. New hotel so it’s well kept and clean.
Stayed 2 nights in Jul 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
Staff was good. Room was very clean and good, but pool was out of order for part of stay, then open, but dirty. no restaurant. no bar.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The people at the registration are very polite
Stayed 4 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location. Closed to several bars. Very clean. I didn't like that pool bar opens at 12:30. Servers are very slow. They don’t sell/offer snacks in the pool area and they won’t let you bring snacks or alcohol
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay!
Stayed 3 nights in Apr 2025
Verified review

2/10 Terrible

Liked: Cleanliness
Excellent
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Excellent
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👌
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place
Stayed 4 nights in Mar 2025
Verified review

4/10 Poor

Hotel is new. The manager wont open up higher floors unless the first 3 floor are full. Parts of the hotel are not finished,. Room was well used in the bathroom for a new hotel. Looked tired already. Shower leaked into the toilet area
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
La
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
💜
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 4 nights in Dec 2024
Verified review

8/10 Good

Disliked: Amenities, property conditions & facilities
No bad
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 3 nights in Feb 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities
Totally not worth the money.
Stayed 5 nights in Sep 2025
Verified review

6/10 Okay

Liked: Amenities
No ac in hallways or the elevator,to much noise all night
Stayed 3 nights in Oct 2025