Search Residences in Matlock

"Interior decor of communal spaces was lovely. Only outside seating area small gravelled section on edge of carpark. Room 4 not spacious but adequately furnished. Bed was comfortable. Luxury large shower compartment and multi-jet shower unit. Grime and discolouration around shower frame, plug and back of toilet seat. Secondary glazing on window blocked road noise well but excessive grime around frame. Hostess was friendly and consistently cheerful and appeared to be responsible for reception, bar, breakfast and housekeeping single- handed."

"Sat in the garden area and had a pint it was quiet and relaxing, room was spotless and bar was clean and friendly. Took a dip in the pool which was surprisingly refreshing, staff all in all were very polite and very friendly. Only down side was when we booked in there was no real instruction because we was early we had to ask if we could use the bar and then find our way around to the pool area but all in all five stars and will be back"

"Staff very friendly and lovely hotel right in the middle of Matlock Bath"

"Very welcoming and ideal for our nights stay walking the Limestone Way. In a central location in Bonsall. Would recommend"

"Wonderful hotel , lovely food , amazing garden views , staff are really friendly and helpful, ample parking , will definitely go back , highly recommend this hotel "

"Room very tired. Staff exceptionally friendly. Cracking bar"

"The Family Tree is wonderful. There aren’t many places we would make a point of going back to but we will go back to The Family tree. Breakfast excellent ; staff, and we single out Linda because she went the extra mile to help us, are great. "

"Breakfast was very good but more choices would have been nice. Egs. Cerials Room was spotless and bed was very comfortable Staff very friendly and helpful Locating property was hard. A bigger sign on main gate would be helpful "

"Room was clean but dated and could do with a refresh. Evening meal was excellent, I had the steak & Malbec pie and it is one of the best pies I have ever eaten. Breakfast was a bit hit and miss, there were two of us and one wanted black pudding and one didn’t but neither got any, nor did we get the fried bread, there were only two juices available, orange and apple (I think) but the orange juice ran out and not replenished although there were staff around. You could have tea or coffee by request but only one latte or cappuccino, there were no cereals, fruit or danish etc which you would expect from a hotel chain such as this (Marstons). However the staff, especially at dinner, were absolutely fantastic, always on hand to help and not too overbearing with the usual ‘is your meal ok’ type scenario. They are a credit to the company. The reason for the 3 stars is the room needing updating and the breakfast."