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Reviews of OYO 414 Hotel Nawathana

3 out of 5
OYO 414 Hotel Nawathana
No.15, Sri DharFortmarama Mawatha, Matara

Reviews

7.4

Good

Rating 10 - Excellent. 3 out of 19 reviews" "
Rating 8 - Good. 11 out of 19 reviews" "
Rating 6 - Okay. 3 out of 19 reviews" "
Rating 4 - Poor. 0 out of 19 reviews" "
Rating 2 - Terrible. 2 out of 19 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

7.0/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Scam
Arrived to find no booking and no availability. Despite saying to them to contact Hotels.com to authenticate refund, they didn't and won't respond to Hotels.com request to do so. Avoid!!
Stayed 2 nights in Dec 2021
Response from Harsha on 20 Jan 2022
Good morning Mr. Paul, I am extremely sorry about that incident, actually, I am the one who handles all the reservations at Nawathana Hotel but on that day I was on leave so I could not check my mail few hours, once again I beg your pardon for that. you are always most welcome to our Hotel, thank you.

8/10 Good

Andrew, Gold coast

Liked: Cleanliness, property conditions & facilities, room comfort
Friendly owners.place is comfortable . Bit dated and needs maintenence. Otherwise ok.
Stayed 1 night in Nov 2018
Response from Shanika on 21 Nov 2018
Thanks for taking time to make a good comment about us...And hope to see you again

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
They gangstalked me; and the female manager is a complete psychopath.
Stayed 5 nights in Oct 2018

8/10 Good

KP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Staff were very keen to help & support customer needs because they cooked food specially for us. Town was walking distance. Island with a Buddhist temple close by. Like to recommend this hotel to anyone.
Stayed 1 night in Jun 2018
Response from Shanika on 21 June 2018
Dear Guest. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us!We do take pride in catering to our guests’ needs the best way we can. Looking forward to seeing you again soon.

6/10 Okay

Deborah

Disliked: Staff & service
Look elsewhere
Only very short stays great location beachfront bus station close pool very shallow. Food not good.rooms have no windows only shutters with bars.

8/10 Good

Ashleigh

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good place to stay
Rooms very clean plenty of hot water though right in front of the sea sea not a good place to swim ideal place to use as to tour from

6/10 Okay

Sven, Lund Sweden

Liked: Staff & service
Disliked: Cleanliness
Great beach and nice people
Family travel vacation, four adults, moving around Sri Lanka, booking hotels day to day. We stayed three nights at this hotel. Food was good, service very good,very friendly people, the pool was quite small (but clean), cleaning of rooms was not so good, even missing one of the days! The beach was very beautiful and the waves were great

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the beach, bus station and town
It's a beachfront hotel, very close to the bus station and to town. It's also very quiet. Only one of the 7 rooms is facing the ocean. The room was clean, had a huge and comfy bed, a/c, TV (reception was not the best), free wifi, modern bathroom with hot water and a furnished patio. The minibar listed in the description was non-existent. It would have been nice to store our water bottles in there. We also didn't have a ceiling fan in the room although it was listed in the amenities. I would have preferred a fan over a/c as I was sick during my stay (including fever and chills). The *free toiletries* were a small bar of soap. I would have expected shampoo and body wash for the price of over $200 for 3 nights. The beach is clean and very nice, the pool is not made for swimming. It's about 1 feet deep on one side and 2 feet on the other. Good for children but not for adults. The hotel staff was friendly. We were welcomed with a fresh coconut drink. When I got sick one of the staff members brought me to the hospital and made sure I was seen by a doctor right away. Definitely a great plus. All in all the hotel was nice but they shouldn't call it *resort* in the description. It's definitely misleading. Also please don't list amenities which are not available. People might be disappointed and leave bad reviews. I would definitely stay there again but only if I would get it for a cheaper price.

10/10 Excellent

Sinikka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nawathana
Hyvä palvelu, siisti hotelli. Paikka sijaitsi paikallisten asuinalueella, joten ruokapaikkoja työläs löytää.
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend.
Hotel is closed to the bus station. Friendly staffs with warm welcomes. Clean room with comfy bed, working TV and hot water of sufficient water pressure. Also, they have their own garden with good beach view. Enjoy the stay and highly recommend.

8/10 Good

Kerstin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toll gepflegte Anlage, die zum Entspannen einlädt
Die gepflegte Anlage mit kleinem Pool, schönem Freisitz (Blick zum Meer) , hilfsbereiten Mitarbeitern und leckerem Essen hat mir besonders gefallen. Das saubere Zimmer hatte Klimaanlage und auf Wunsch Moskitonetz. Leider gab es keine verglasten Fenster (nur offene mit Holzläden), so dass es recht dunkel im Raum bleibt, wenn man kein "Viehzeug" im Raum haben möchte.
Stayed 1 night in Mar 2018

8/10 Good

Daniel

Liked: Cleanliness, staff & service, room comfort
hotel calme en bord de plage
A notre avis seule la chambre la plus proche de la plage (qui nous a été attribuée le premier jour)vaut le prix demandé les autres sont sombres nous avons refusé d'en changer suite à la réservation d'une nuit supplémentaire le jour de notre arrivée. L’hôtesse d'accueil très gentille nous a trouvé une location de scooter pour visiter les environs la plage et le jardin sont très agréables la piscine est coincée entre 4 murs pas vraiment fun un peu de décoration ne ferait pas de mal.
Stayed 1 night in Jan 2018
Response from Shanika on 8 Jan 2018
. Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us.

8/10 Good

Jorma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Matare
Mukava siisti ja pienellä uima-altaalla varustettu merenrantahotelli lyhyen rantakävelyn etäisyydellä keskustasta ja esim linja-auto ja rautatieasemasta.
Stayed 1 night in Nov 2017
Dear Traveller. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

8/10 Good

Ida

Liked: Staff & service, room comfort
Standard hotel ned til stranden
Fint hotel med rigtig god service. Vi brugte en enkelt nat, men det var ikke noget specielt. Poolen er 1/2 meter dyb, så det var ikke så spændende. Men servicen er fantastisk. De hjælper med alt og spørg ind til alt.

10/10 Excellent

Not Provided

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Au calme dans un superbe site
Nous avons passé 5 nuits; déception a l'arrivée car le standing ne correspondait pas au descriptif annoncé ; mais la gentillesse du personnel, la beauté fantastique di site , ld calme ( seuls sur cette immense belle plage) , la bonne cuisine dd Nassib, le jardin qui ouvre sur la plage ( et malgré tout, la ville pas loin) ,nous ont largement fait oublier la contrariété initiale .

6/10 Okay

Wencke

Disliked: Property conditions & facilities, room comfort
OK FOR ONE NIGHT
Location good and quiet. Nice garden close to the sea. Rooms are simple. Only one room has a minibar. After told them it was supposed to be one, they found an old small fridge for us. Very good service. No cleaning the two nights we were there.Breakfast with moulded bread, thick coffee and eggs not very fried. If not staying for more than a night, this is ok.

8/10 Good

Birthe

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
God beliggenhed ved strand
Dejlig beliggenhed ved god strand. Værelset kedeligt men stor dejlig seng og lækre håndklæder.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Trevlig personal & toppen rum! Ligger bra, värt priset!