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"We like their valet parking, it is very helpful"

"The AC isn't working right, and when I called reception, they told me to open the window for fresh air. I emailed the manager but never heard back. I even spoke to her, and she confirmed the AC is broken and they're short-staffed (I had to go down to pick up an iron myself). Plus, there's no parking lot, so you have to find a spot on the street."

"Everything is good"

"The restaurant leaves much to be desired. My steak was on the tough side and at least 1/3 was fat. As far as the breakfast buffet, that was even worse. The place was understaffed, you literally have to get up and chase down a waiter to order your eggs which once they arrive are stone cold. The bread products everyday are stale, dry and tough In short the hotel’s gastronomy is very disappointing experience right down to the wobbly, useless bamboo prongs at the breakfast buffet. "

"The hotel is beautiful. The grounds and setting are very well maintained. Dinner was excellent in the restaurant. Overall our stay was a great experience."

"Clean room"

"Wonderful hotel, warm and welcoming. Room and bed very comfortable and perfect spot for walking to all the major spots in Segovia. Easy parking option. Breakfast room and bar lovely with a good selection. Very happy overall. "

"Nice easy place."

"Would have liked “real coffee” in the morning"