Massena Town Beach Tours and Activities

There was a lot of construction going on at the hotel making it noisy, dusty and dirty My daughter left her 2 rings on the dresser in the room. When we came back the room had been made up and the rings were gone. I alerted the staff who looked for the items to no avail. I spoke with the manager and she said she would talk to the owners and get back to me. That never happened and she never returned my call. I have gone back home and heard NOTHING. I am extremely disappointed in how this hotel dealt with this matter or should I say didn’t deal with this matter.

Great when traveling with a young child

Such a find! Super nice staff and great location. Close to upper east side activities, Central Park, 5th ave shopping. The hotel is old school, very old New York vibe. Will stay here in December!