Massa Lombarda Holidays from AU$1,100

Location was perfect. The staff at the front desk were very helpful. Yes it does have air conditioning.

The hotel is lovely. Many of the high ceilings are frescoed and the floors are marble. Although our room was not large it was well appointed and luxurious w upholstered wall and fine lenin sheets. Our room was ver quiet as well. The location for the hotel is perfect!

The room we had was very good and met our expectations in terms of size and cleanliness. The staff were always very friendly and helpful. The location of the hotel is very close to the centre of town and all the main attractions. The only negative comments we would make is that the housemaid’s replacement of coffee capsules, tea etc was inconsistent. And there was a wedding on the rooftop bar one night that went past midnight and was very noisy even behind double glazed doors and windows. Having said that we would probably stay there again.

We stayed in the La Torre apartment as there were two couples. It was fantastic - roomy, well equipped and the location was terrific. We couldn’t have asked for more! The whole experience wit Phi was great - from our email exchanges, to our check in with Guilia who made us feel immediately at home. She greeted us warmly, handled the paperwork, and then sat with us to go over a map with recommendations and points of interest. That level of service continued throughout, with checkout fellow running outside to us to give us taxi booking slips after UBER failed us. We can’t say enough. The breakfast buffet was excellent as well!

Poor service, long wait to check in and check out. Bar service so poor we gave up. Hotel is more focused on the various conferences than guests.