Holiday Homes in Mason

"There was no breakfast. There was a large group of students that had eaten everything. "

"朝食が単調"

"We choose Fairfield Inn and Suites Memphis Germantown because it has everything that we need. Quiet, safe neighborhood. Close to restaurants and shopping. The rooms are always clean and comfortable. Breakfast has both hot and cold options. We will stay here again soon."

"Upon arrival we had no one to be found at the front desk. Several minutes later the front desk person showed up. She was kind, no complaints. Upon settling into our room for the night we noticed a bathroom that still had trash from previous guests in the bathroom. The walls and switches had something splattered all over. On the back of the bathroom door were dried drip marks of what appeared to be old bodily fluid. I’ll leave that right there without going further. Our beds had very short dark hairs in the sheets for one bed, and the covers on the other bed had something that was dried and a crusty coating. The suite itself was nice for layout and function, but cleanliness was definitely lacking. Upon checking out a sign in the door said front desk open at 7am. But no one was there yet. Upon calling the number listed on the doors notice, they said they were running late and weren’t in the office yet. Would have preferred to talk to someone in person to discuss what we had experienced, but no luck before we left. Cleanliness goes a long way when being remembered for a first time guest. "

"breakfast"

"Everything was wonderful BUT my key card to the room didn’t work after midnight for some reason. The last in the front desk had to get the master key card."

"Hotel was very clean and the staff was excellent. My only disappointment was the pool and spa were not open. A staff member told me the spa hadn't been open since 2021. I would definitely stay again, but they should update their information if the pool and spa are not open. "

"Good safe location, very friendly manger. Room was very clean and comfortable. Would definitely recommend this property."

"Clean room and friendly staff."