Masbagik Holidays from AU$1,036

Staff allowed me to check in early, rooms exceptional

No Gymnasium or exercise facility. No mini bar in the room. No coffee pod machine in the room, not even a plunger and they refused to supply either. The pool at the Pool villas consistently carried leaf litter. Adding insult to injury, they have deliberately crippled WiFi calling on their Internet connection. When asked, they gave no reason for this. I emailed them about this and eight days later am still awaiting a response. I used the WiFi in the cafes in town to make WiFi calls. No other establishment I have stayed at in the last six months (about five) did this. The establishment is old and tired: I get the impression they're just waiting for an opportunity to knock it down and rebuild. 5 star? They're kidding. Maybe 25 years ago. Not now. The world has moved on and expectations have risen.

Our stay was nothing short of extraordinary. Beyond the beautiful setting with lush greenery, what I truly loved was the vision behind this project. It is so inspiring to see a place that is designed to integrate the local community, providing the locals with not just jobs, but a truly beautiful and empowering place to work. You can feel that positive energy in every interaction. The heart of our experience wäre Nuril and Dodri. They took super care of us from the moment we arrived, making us feel completely at home. Our highlights were the lobster catching and cooking class with Catur as well as the massages from Sari were out of this world, we can only recommend the traditional massage. If you want a stay that combines luxury with a meaningful soul and a connection to the local culture, this is it. Thank you for an unforgettable trip!

We stayed in the standard 2 bed villa. Bed was decent, pretty firm. Good location, a 6 minute walk to the main food street and about 10 from the sea (you will need to walk another 5 minutes to get to the beach without boats on the sand). The rooms we’re great and the pool was refreshing in the heat, although it was a very small plunge pool so a family of 4 wouldn’t all be able to fit in it at once. The living and kitchen area is all open with no ac so it was pretty hard to relax down there in the day time due to the heat. In the evening you were open to getting bitten so make sure you take some bug spray! Kuta does not allow grab or MyBluebird so be prepared to pay more for private taxis! Breakfast wasn’t great to be honest, it was a little chaotic. The food tasted decent and they will make you a barista drink too. Overall a pleasant stay. The service was brilliant and the staff were so lovely and communicate via WhatsApp, which made everything very smooth!