Spa
Check availability

Reviews of Holiday Inn Express & Suites Marysville, an IHG Hotel

2.5 out of 5
Holiday Inn Express & Suites Marysville, an IHG Hotel
8606 36th Ave NE, Marysville, WA

Reviews

8.8

Excellent

Rating 10 - Excellent. 601 out of 1001 reviews" "
Rating 8 - Good. 270 out of 1001 reviews" "
Rating 6 - Okay. 66 out of 1001 reviews" "
Rating 4 - Poor. 34 out of 1001 reviews" "
Rating 2 - Terrible. 30 out of 1001 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sakina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Jessie on 22 May 2024
Thank you so much for taking the time out of your day to leave us a review of your stay. I am so happy to see that you had such a great stay with us and we hope to see you again in the future.

10/10 Excellent

Farrah

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay
Stayed 1 night in May 2024
Response from Jessie on 21 May 2024
Thank you so much for taking the time out of your day to leave us a review of your stay. I am so happy to see that you had a wonderful stay with us and we hope to see you again in the future.

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wd have stayed 3 times now and love how clean the rooms are, breakfast is amazing , love that you can access free coffee/tea at anytime and hotel is close to all shopping, casinos and restaurants
Stayed 1 night in May 2024
Response from Jessie on 17 May 2024
Thank you so much for taking the time out of your day to leave us a review of your stay as we truly value all of our guest's feedback. I am so happy to see that you had such a wonderful stay with us and we look forward to seeing you again in the future.

10/10 Excellent

Hong

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to go to 202 exit factory outlets. And easy parking in the yard. Safe.
Stayed 1 night in May 2024
Response from Jessie on 17 May 2024
Thank you so much for taking the time out of your day to leave us a review of your stay. I am so happy to see that you had such a wonderful stay with us and we hope to see you again in the future.

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Great breakfast! Comfy beds! Will be back!
Stayed 2 nights in May 2024
Response from Jessie on 12 May 2024
Thank you so much for taking the time out of your day to leave us a review of your stay as we truly value all of our guest's feedback. I am so happy to see that you had such a wonderful stay with us and we hope to see you again in the future.

10/10 Excellent

Annette

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
So close to the Edmunds theatre
Stayed 1 night in Apr 2024
Response from Jessie on 7 May 2024
Thank you so much for taking the time out of your day to leave us a review of your stay. I am so happy to see that you had such a wonderful stay with us and we truly hope to see you again in the future.

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Jessie on 6 May 2024
Thank you so much for taking the time out of your day to leave us a review of your stay. I am so happy to see that you had such a great stay with us and we hope to see you again in the future.

8/10 Good

Rene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to everything
Stayed 1 night in Apr 2024
Response from Jessie on 3 May 2024
Thank you so much for taking the time out of your day to leave us a review of your stay. I am so happy that you had such a wonderful stay with us and we hope to see you again in the future.

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities
Conveniently located and Breakfast buffet was excellent.
Stayed 1 night in Apr 2024
Response from Jessie on 29 Apr 2024
Thank you so much for taking the time out of your day to leave us a review of your stay. I am so happy to see that you had such a great stay with us and we hope to see you again in the future.

8/10 Good

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Jessie on 24 Apr 2024
Thank you so much for taking the time out of your day to leave us a review of your stay. I am happy to see that you had a great stay with us and we hope to see you again in the future.

10/10 Excellent

Becky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good varieties in Breakfast, clean swimming pool and hot tub. The bed was comfortable but not the pillows. No coffee machine in the room but there’s coffee and tea in the lobby.
Stayed 1 night in Apr 2024
Response from Jessie on 22 Apr 2024
Thank you so much for taking the time out of your day to leave us a review of your stay. I am happy to see that you had such a great stay with us and we hope to see you again in the future.

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk person was very quick and checked in 2 people within minutes. She was helpful as well.
Stayed 1 night in Apr 2024
Response from Jessie on 19 Apr 2024
Thank you so much for taking the time out of your day to leave us a review of your stay as we truly value all of our guest's feedback. I am so happy to see that you had a wonderful stay with us and we hope to see you again in the futue.

10/10 Excellent

Miriam

Travelled with group
Everything was pristine and bed was very comfortable
Stayed 1 night in Apr 2024
Response from Jessie on 19 Apr 2024
Thank you so much for taking the time out of your day to leave us a review of your stay. I am so happy to see that you had a wonderful stay with us and we truly hope to see you again in the future.

8/10 Good

Audel

Stayed 1 night in Apr 2024
Response from Jessie on 10 May 2024
Thank you so much for taking the time out of your day to leave us a review of your stay. I am so happy to see that you had a great stay with us and we hope to see you again in the future.

10/10 Excellent

Chedwick

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in Apr 2024
Response from Jessie on 15 Apr 2024
Thank you so much for taking the time out of your day to leave us a review of your stay. I am so happy that you had a wonderful stay with us and we hope to see you again in the future.

10/10 Excellent

Lluvia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Drove here for the Tulalip Casino and the Outlets and it’s only a 6 minute drive to them from the Holiday Inn Hotel! Check in time was at 3pm but the staff let us in 2 hours early which was greatly appreciated since we didn’t want to wait in the car with all our luggage. There’s plenty of food options near by and I’m so excited to spent the weekend here!
Stayed 1 night in Apr 2024
Response from Jessie on 15 Apr 2024
Thank you so much for taking the time out of your day to leave us a review of your stay as we truly value all of our guest's feedback. I am so happy to see that my staff was able to help you get in early and that you had a wonderful stay with us. We truly hope to see you again in the future.

10/10 Excellent

Coreena

Stayed 1 night in Apr 2024
Response from Jessie on 10 May 2024
Thank you so much for taking the time out of your day to leave us a review of your stay. I am so happy to see that you had such a wonderful stay with us and we truly hope to see you again in the future.

10/10 Excellent

Ernest

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Good breakfast. Very clean.
Stayed 2 nights in Apr 2024
Response from Jessie on 11 Apr 2024
Thank you so much for taking the time out of your day to leave us a revie of your stay as we truly value all of our guest's feedback. I am so happy to see that you had a wonderful stay with us and we hope to see you again in the future.

2/10 Terrible

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Jessie on 8 Apr 2024
Thank you for taking the time out of your day to leave us a review of your stay. I am so sorry to see that you experienced issues during your stay. I hope that you will consider staying with us again and giving us another chance at a better impression.

10/10 Excellent

Brian, Everett

Stayed 1 night in Apr 2024
Response from Jessie on 10 May 2024
Thank you so much for taking the time out of your day to leave us a review of your stay as we truly value all of our guest's feedback. I am so happy to see that you had such a wonderful stay with us and we hope to see you again in the future.

8/10 Good

CARL

Travelled with family
Liked: Cleanliness, staff & service
Very close to outlet mall and other malls. Right next to highway.
Stayed 1 night in Mar 2024
Response from Jessie on 4 Apr 2024
Thank you so much for taking the time out of your day to leave us a review of your stay. I am truly happy to see that you had a great stay with us and we hope to see you again in the future.

10/10 Excellent

Iris

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from Jessie on 1 Apr 2024
Thank you so much for leaving us a review of your stay. I am so happy that you had a wonderful stay with and and we hope to see you again in the future.

10/10 Excellent

Victor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for a fantastic stay!!
Stayed 2 nights in Mar 2024
Response from Jessie on 1 Apr 2024
Thank you so much for taking the time out of your day to leave us a review of your stay as we truly value all of our guest's feedback. I am so happy to see that you had a wonderful stay with us and we truly hope to see you again in the future.

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean and well managed property. The pool was quite warm and enjoyable. Spacious and updated rooms. Terrific breakfast and delicious coffee. Will stay again when we’re in the area.
Stayed 1 night in Mar 2024
Response from Jessie on 1 Apr 2024
Thank you so much for taking the time out of your day to leave us a review of your stay. I am so happy that you had such a wonderful stay with us and we hope to see you again in the future.

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!
Stayed 2 nights in Mar 2024
Response from Jessie on 1 Apr 2024
Thank you so much for leaving us a review of your stay as we truly value all of our guest's feedback. I am so happy to see that you had and excellent stay with us. We truly hope to see you again in the future.

8/10 Good

Victor

Stayed 3 nights in Mar 2024
Response from Jessie on 22 Apr 2024
Thank you so much for taking the time to leave us a review of your stay. I am happy to see that overall you had a great stay with us and we truly hope to see you again in the future.

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was great
Stayed 1 night in Mar 2024
Response from Jessie on 1 Apr 2024
Thank you so much for taking the time to leave us a review of your stay. I am so happy to see that you had a great stay with us and we truly hope to see you again in the future.

10/10 Excellent

Luis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel.
Stayed 1 night in Mar 2024
Response from Jessie on 1 Apr 2024
Thank you so much for taking the time out of your day to leave us a review of your stay as we truly value all of our guest's feedback. I am so happy to see that you had an excellent stay with us and we hope to see you again in the future.

8/10 Good

Naomi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It's so close to the outlet and highway. We enjoyed the stay.
Stayed 1 night in Mar 2024
Response from Jessie on 3 Apr 2024
Thank you so much for taking the time out of your day to leave us a review of your stay as we truly value all of our guest's feedback. I am so happy to see that you had a great stay with us and we hope to see you again in the future.

10/10 Excellent

Kari

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect
Stayed 1 night in Mar 2024
Response from Jessie on 27 Mar 2024
Thank you so much for taking the time to leave us a review of your stay as we truly value all of our guest's feedback. I am so happy to see that you had a wonderful stay with us and we hope to see you again in the future.

10/10 Excellent

Marose

Stayed 1 night in Mar 2024
Response from Jessie on 8 Apr 2024
Thank you so much for taking the time out of your day to leave us a review of your stay. I am so happy to see that you had a wonderful stay with us and we truly hope to see you again in the future.

10/10 Excellent

Brandon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to I5, Premium Outlets, free parking, nicely renovated, lots of space for luggage, cool chez couch.
Stayed 1 night in Mar 2024
Response from Jessie on 19 Mar 2024
Thank you so much for taking the time out of your day to leave us a review of your stay. I am so happy to see that you had a wonderful stay with us and we hope to see you again in the future.

10/10 Excellent

Lino

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good!
Stayed 1 night in Mar 2024
Response from Jessie on 19 Mar 2024
Thank you so much for taking the time out of your day to leave us a review of your stay as we truly value all of our guest's feedback. I am so glad that you had a wonderful stay with us and we truly hope to see you again in the future.

10/10 Excellent

Darrin

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 1 night in Mar 2024
Response from Jessie on 11 Mar 2024
Thank you so much for taking the time out of your day to leave us a review of your stay. I am so happy to see that you had a great stay with us and we truly hope to see you again in the future.

10/10 Excellent

Charles

Stayed 1 night in Mar 2024
Response from Jessie on 3 Apr 2024
Thank you so much for taking the time out of your day to leave us a review of your stay. I am happy to see that you had a wonderful stay with and we truly hope to see you again in the future.

10/10 Excellent

Bee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice stopping point on our trip north. It proved to be a great option for us to avoid downtown Stockton. And Jenna was extremely helpful in helping us deal with a reservation issue from a third party. “Thank you!” We enjoyed our stay.
Stayed 1 night in Mar 2024
Response from Jessie on 11 Mar 2024
Thank you so much for taking the time out of your day to leave us a review of your stay as we truly value all of our guest's feedback. I am so glad to see that you had such a wonderful stay with us and we hope to see you again in the future.

10/10 Excellent

Amber

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, breakfast buffet was delicious and room was clean and cozy.
Stayed 2 nights in Feb 2024
Response from Jessie on 26 Feb 2024
Thank you so much for taking the time to leave us a review. I am so happy to see that you had a wonderful stay with us. I appreciate all the kind words about my staff and my hotel. We truly hope to see you again in the future.

2/10 Terrible

HARPREET

Disliked: Cleanliness, property conditions & facilities
I stayed there in January/2024, my car was broken into and things were stolen. No one cared. I was assured that parking lot was safe. I wouldn’t recommend staying there at all and I will not be staying there ever again. Terrible experience 😡
Stayed 1 night in Jan 2024
Response from Jessie on 21 Feb 2024
Thank you for taking the time to leave us a review of your stay. I am so sorry to see that you had such a terrible experience at our hotel. I am sorry that you do not want to stay at our hotel again but I do wish that you might change your mind in the future and give us another chance.

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean property to spend good time with family .
Stayed 2 nights in Feb 2024
Response from Jessie on 19 Feb 2024
Thank you so much for taking the time out of your day to leave us a review of your stay. I am so happy that you had a wonderful stay with us and we truly hope to see you again in the future.

8/10 Good

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Jessie on 15 Feb 2024
Thank you so much for taking the time out of your day to leave us a review of your stay. I am happy to see that you had a great stay with us and we hope to see you again in the future.

10/10 Excellent

Kirsten

Everything was great. I wish the room had a coffee maker.
Stayed 2 nights in Feb 2024
Response from Jessie on 12 Feb 2024
Thank you so much for taking the time out of your day to leave us a review of your stay. I am so happy to see that you had a wonderful stay with us. If you ever come to stay with us again just ask my front desk staff for a coffee maker and they can put one in your room upon request. We truly hope to see you again in the future.

10/10 Excellent

Cheryl

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed, lots of pillows. Very close to shopping and grocery store. Very helpful and nice staff.
Stayed 1 night in Jan 2024
Response from Jessie on 5 Feb 2024
Thank you so much for taking the time to leave us a review of your stay. I am so happy to see that you had a great stay with us. We hope to see you again in the future.

10/10 Excellent

JoAnna

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The property is close to really great shopping and the Tulalip Casino.
Stayed 2 nights in Jan 2024
Response from Jessie on 29 Jan 2024
Thank you so much for taking the time out of your day to leave us a review of your stay. I am so happy to see that you had a wonderful stay with us and we truly hope to see you again in the future.

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Jessie on 29 Jan 2024
Thank you so much for taking the time out of your day to leave us a review of your stay. I am happy to see that you had such a wonderful stay with us and we truly hope to see you again in the future.

2/10 Terrible

Ronald

Stayed 1 night in Dec 2023
Response from Jessie on 18 Jan 2024
Thank you so much for taking the time out of your day to leave us a review of your stay. I would like to start off by apologizing for whatever issues you experienced during your stay. I hope that you would consider staying with us again in the future and giving us another chance at a better impression.

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was wonderful places very clean. Upper management was there and seemed like the staff really liked him. Which is always a good thing.
Stayed 1 night in Jan 2024
Response from Jessie on 11 Jan 2024
Thank you so much for taking the time to leave us a review of your stay. I would like to thank you for the kind words about my staff and hotel. I am happy that you had a great stay with us and we hope to see you again in the future.

2/10 Terrible

Rosa

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dissappointed in our overall experience at this property. Staff were very unprofessional and do not care about their clients. Extremely dissatisfied and when we tried to talk to them, management did not exist.
Stayed 2 nights in Dec 2023
Response from Jessie on 8 Jan 2024
Thank you so much for taking the time out of your day to leave us a review of your stay. I would like to start off by apologizing for any issues you experienced during your stay and that my staff were not more helpful to resolve the situation for you. I do hope that in the future you will consider staying with us again and giving us another chance at a better first impression.

10/10 Excellent

Sigrid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Jessie on 8 Jan 2024
Thank you for taking the time out of your day to leave us a review of your stay. I am so happy to see that you had a wonderful stay with us and we hope to see you again in the future.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Jessie on 8 Jan 2024
Thank you so much for taking the time out of your day to leave us a review of your stay. We truly hope to see you again in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Jessie on 8 Jan 2024
Thank you so much for taking the time out of your day to leave us a review of your stay. I am so happy to see that you had a great stay with us and we truly hope to see you again in the future.