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Reviews of The Martinborough Hotel

4 out of 5
The Martinborough Hotel
The Square, Martinborough

Reviews

9.2

Wonderful

Rating 10 - Excellent. 284 out of 451 reviews" "
Rating 8 - Good. 135 out of 451 reviews" "
Rating 6 - Okay. 22 out of 451 reviews" "
Rating 4 - Poor. 9 out of 451 reviews" "
Rating 2 - Terrible. 1 out of 451 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Maggie

Disliked: Staff & service, property conditions & facilities
The location is good, being in the centre of the town and within walking distance of most things. However, the garden suites are very expensive —over $800 for two nights!! We had a suite with another room on top, which was very noisy. The people upstairs banged and crashed around both nights, and there is a very thin roof between the two rooms. Avoid being in these rooms under the upstairs.
Stayed 2 nights in Apr 2024

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly beautiful rooms
Stayed 1 night in Feb 2024

8/10 Good

Colin

Liked: Cleanliness, staff & service
Accommodating and approachable staff
Stayed 1 night in Apr 2024
Response from JF on 19 Apr 2024
Thank you Colin, we hope you can visit us again soon.

10/10 Excellent

Miles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quaint historic hotel in great condition run by excellent staff, close to wineries (a block away!).
Stayed 1 night in Apr 2024
Response from JF on 19 Apr 2024
Thank you for your review Miles, we're so pleased you enjoyed your time with us.

10/10 Excellent

Vicky

Stayed 1 night in Mar 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Property conditions & facilities
Best location. A bit noisy at night. Completely modern, clean, spacious.
Stayed 1 night in Mar 2024
Response from Janine on 8 Apr 2024
Thanks for staying with us Daniel. We hope to greet you again

10/10 Excellent

Colin

Stayed 1 night in Feb 2024
Response from JF on 19 Apr 2024
Thank you Colin, we're pleased you enjoyed your stay.

10/10 Excellent

Gall, Calabasas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great propert with lots of history WiFi wasn’t working in the room
Stayed 1 night in Jan 2024

6/10 Okay

Ijaz, Richmond

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
If your room is in the main part of the hotel there is no air conditioning, the bar across the road is noisy and the hotel next door is also noisy if there is a function on. The restaurant food is bland and overpriced, the waiters are super nice but the restaurant manager is grumpy and doesn’t acknowledge you.
Stayed 1 night in Jan 2024

4/10 Poor

James C. Coley, Jupiter

Stayed 2 nights in Jan 2024

10/10 Excellent

Christian

Stayed 3 nights in Dec 2023
Response from Janine on 31 Dec 2023
Thank you for your lovely review and staying with us. Enjoy your time in NZ!

8/10 Good

Des

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Old hotel with comfortable trappings , excellent dining and bar facilities
Stayed 1 night in Nov 2023
Response from Janine on 20 Nov 2023
Thanks so much for staying with us Des. We are so pleased you enjoyed your time here. We look forward to greeting you again

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from JF on 6 Nov 2023
Thank you for your review Emma.

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities
dining options around us did not have a good expereance the first night at the hotel there for we ate out found a great place round the corner called TONIC BISTRO AND BAR the host was great the food was great the overall night was relaxed so good we did not go anywhere else to eat while we were there THIS IS THE PLACE TO GO TO EAT OR FOR A RELAXED DRINK IN MARTINBOROUGH A MUST TRY WHEN IN MARTINBOROUGH
Stayed 2 nights in Oct 2023
Response from Janalle on 30 Oct 2023
Hi Karen, Thank you for your review and feedback, apologies you did not have a good restaurant experience, we hope you can stay with us again.

8/10 Good

sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms, well appointed, spotlessly vlean and a fantastic location but thecesr plugs ard there for a reason. Its a lovely old building with lots of original features including a lag of sound-proofing of double glazing. But the place has so many pros, this minor con doesn't stop me recommending it.
Stayed 1 night in Oct 2023
Response from Janine on 2 Oct 2023
Thanks so much for staying with us. We look forward to seeing you again

10/10 Excellent

Mark, Tempe

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed in lovely bedroom. Very upscale.
Stayed 1 night in Sep 2023
Response from Janine on 2 Oct 2023
Hi Mark, Thanks so much for staying. See you next time!

6/10 Okay

R

We were disappointed to find a tiled floor in the shower with no mat that we could fin to prevent slipping. The noise from the next unit was loud as the showers were used after 10 pm . The electric blankets were not efficient and took a long time to heat up. The toilet cistern did not close off .
Stayed 2 nights in Aug 2023
Response from JF on 8 Sept 2023
Thank you for your feedback and apologies that you had some issues with your stay, we have passed onto our maintenance team to look into.

10/10 Excellent

Antony

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and comfort
Stayed 1 night in Sep 2023
Response from JF on 8 Sept 2023
Thank you for your review Antony we are pleased you enjoyed your stay.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect weekend getaway
The hotel is beautiful. A great central location right near all the cafes and restaurants that Martinborough has to offer. You can take a short stroll or hire a bike to get to the nearby vineyards. The rooms are lovely and comfortable and the staff are very friendly and offer great advice about the local area.
Stayed 1 night in Jul 2023
Response from Janine on 17 July 2023
Thanks Michael! What a lovely read. We are so happy you enjoyed your time with us. We look forward to seeing you again

10/10 Excellent

John, Auckland

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, friendly staff, historic and superb restaurant.
Stayed 1 night in Jul 2023
Response from JF on 11 July 2023
Thank you for your great review John, we hope you can stay with us again.

8/10 Good

Steve

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great welcome at reception. Room very pleasant, warm on arrival and very clean and tidy. Will visit again but preferably a longer stay. Kind regards.
Stayed 1 night in Jul 2023
Response from Janine on 10 July 2023
Hi Steve, Thanks so much for your review and of course for staying with us! We look forward to greeting you again

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Always loved this hotel
Stayed 1 night in Jul 2023
Response from Janine on 13 July 2023
Thanks Peter! We love having our guests come back to stay. We look forward to seeing you again.

10/10 Excellent

peter and nicky

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the hotel a all so well mannered
Stayed 2 nights in Jun 2023
Response from Janine on 23 June 2023
Thank you Peter and Nicky for staying with us. We look forward to seeing you next time.

10/10 Excellent

Dave

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay which we certainly hope to repeat.
Stayed 3 nights in Jun 2023
Response from Janalle on 19 June 2023
Thank you for your great review Dave, we hope you can stay with us again.

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Very warm cosy room. Great chef.
Stayed 2 nights in Jun 2023
Response from Janalle on 16 June 2023
Thank you for your review, we're pleased you enjoyed your stay.

10/10 Excellent

Luisma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Janalle on 13 June 2023
Hi Luisma, we are so pleased you enjoyed your stay, thank you for your review.

8/10 Good

Alison

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the old world charm of the property-great history through out. Unfortunately when you stay in the upstairs rooms it is very loud with a bar over the street.
Stayed 2 nights in Jun 2023
Response from Janalle on 13 June 2023
Hi Alison, Thank you for your review, apologies that your stay was disrupted by outside noise. We hope to have you stay with us again.

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely feel to the hotel. Enjoyed our stay
Stayed 1 night in Jun 2023
Response from Janalle on 13 June 2023
Thank you for your review, we hope you can stay again.

10/10 Excellent

Raewyn

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely heritage feel. Warm and welcoming.
Stayed 1 night in Jun 2023
Response from Janine on 5 June 2023
Hi Raewyn, Thank you for your review. We look forward to seeing you again.

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The lady who checked us in was kind and hospitable. The overall property was nice and quiet and the beds were comfortable.
Stayed 1 night in Apr 2023
Response from Janine on 3 May 2023
Hi Michael, thanks for staying and your lovely review. We hope to greet you again

10/10 Excellent

Ernst, Newtown Square

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a lovely town
Stayed 1 night in Apr 2023
Response from Janine on 20 Apr 2023
Thanks so much for staying with us Ernst and for your lovely review. We hope to see you again.

10/10 Excellent

Dylan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A slice of local history, this classic property has friendly staff, numerous great dining options and lovely local businesses to enjoy on a weekend away.
Stayed 1 night in Apr 2023
Response from Janine on 16 Apr 2023
Thanks Dylan, We are so pleased you enjoyed your time with us. We look forward to greeting you again!

10/10 Excellent

Martin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
The old hotel was a joy to stay in, comfortable, clean, inviting!
Stayed 2 nights in Mar 2023
Response from Janine on 16 Apr 2023
Hi Martin, thanks for your lovely review. We hope you stay with us again.

10/10 Excellent

Sharon

Stayed 2 nights in Mar 2023
Response from Janine on 16 Apr 2023
Thanks for staying Shona. We look forward to greeting you again.

10/10 Excellent

Wendy

Travelled with family
Liked: Staff & service
Fabulous room love the Martinborough hotel.
Stayed 1 night in Mar 2023
Response from Janine on 3 Mar 2023
Hi Wendy, thanks so much for your review. We are so pleased you enjoyed your stay with us.We look forward to greeting you again

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very enjoyable stay in a lovely hotel ! Room was spacious and well quipped
Stayed 2 nights in Feb 2023
Response from Janine on 3 Mar 2023
HI Julie, We are so happy to hear your stay with us was enjoyable. We look forward to seeing you again.

10/10 Excellent

Rosalind

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed our stay, the location, the food, the service were all excellent
Stayed 1 night in Jan 2023
Response from Janine on 12 Feb 2023
Hi Rosalind, thanks so much for staying with us and your lovely review. We look forward to seeing you again

10/10 Excellent

Patti

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful! Loved our time!
Stayed 3 nights in Feb 2023
Response from Janine on 9 Feb 2023
Thanks for staying Patti. We loved having you!

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well preserved and presented, centrally located hotel
Stayed 3 nights in Jan 2023
Response from Janine on 25 Jan 2023
Thank you for staying with us John. We look forward to greeting you again

10/10 Excellent

Graham

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, friendly staff in a fabulous location.
Response from Janine on 25 Jan 2023
Hi Graham, thanks for staying and we hope you stay with us again.

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will return!
Charming, comfortable and stylish. Perfect.
Stayed 1 night in Jan 2023
Response from Janine on 12 Jan 2023
Hi Sandra, We are so pleased you enjoyed your stay. We look forward to seeing you again

10/10 Excellent

Kimberly

Stayed 1 night in Jan 2023
Response from Janalle on 13 Jan 2023
Hi Kimberly, Thank you for your great review, we are pleased you enjoyed your stay.

8/10 Good

Glynne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel, very well maintained
Response from Janine on 11 Jan 2023
Thanks so much Glynne. We look forward to greeting you again

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure to stay, lovely staff and service
Response from Janine on 11 Jan 2023
Thanks so much Jessica. We appreciate your lovely feed back.

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Lovel central location
Response from Jay on 25 Dec 2022
Thank you Anne for you great review, we hope to have you stay again.

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Martinborough Hotel
It was a good stay - always wanted to go to Martinborough and was good
Stayed 3 nights in Nov 2022
Response from Janine on 7 Dec 2022
Thanks so much Shelley! We appreciate your feedback and hope to greet you again.

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful old hotel located on the main square in Martinborough. It was so peaceful (except for the music from the adjacent restaurant patios but that ended at 9:30 so it was all good) and historic. It was so nice to have a balcony and enjoy people watching while having a sip of local wine. Definitely a nice place to stay in Martinborough!
Response from Janine on 2 Nov 2022
Thanks for staying Andrew. We are so pleased you enjoyed your stay

8/10 Good

Stephen

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Beautiful character hotel , however the cleanliness of the bathrooms in the hotel and pub below let it down.
Stayed 2 nights in Oct 2022
Response from Janine on 2 Nov 2022
Thanks for your review. Sorry you found an issue with the cleanliness of our bathrooms. Our detail to the quality of cleaning in our rooms always rates us a 10. We will take your feedback on board

10/10 Excellent

Noeline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The stairs and the noise were the negatives. Loved the dishwashing liquid and sitting on the balcony. Netflix would be better if it could be logged in under the hotel’s name
Stayed 2 nights in Oct 2022
Response from Janine on 24 Oct 2022
Hi Noeline, Thanks for your lovely review. Dishwashing liquid brand new for us so thanks for your feedback. We hope to see you you again.

10/10 Excellent

M

Stayed 1 night in Oct 2022
Response from Janalle on 21 Oct 2022
Thank you for choosing to stay with us and your great review, we hope to have you stay with us again.