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Reviews of Odalys City Marseille Prado Castellane

3 out of 5
Odalys City Marseille Prado Castellane
114 Rue du Rouet et 12, rue de Cassis, Marseille

Reviews

8.4

Very good

Rating 10 - Excellent. 144 out of 364 reviews" "
Rating 8 - Good. 151 out of 364 reviews" "
Rating 6 - Okay. 46 out of 364 reviews" "
Rating 4 - Poor. 17 out of 364 reviews" "
Rating 2 - Terrible. 6 out of 364 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

lisa

Liked: Cleanliness, room comfort
Nice. Large rooms, well equipped kitchenette.
Stayed 8 nights in Jan 2024

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
It was a small apartment, but it was good. No complaints about it.
Stayed 6 nights in Oct 2023

10/10 Excellent

rosey, birmingham

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very close to metro and buses The staff are lovely
Stayed 7 nights in Sep 2023

10/10 Excellent

far

Stayed 1 night in Sep 2023

10/10 Excellent

Jay

Stayed 1 night in Sep 2023

8/10 Good

Tasnim

Liked: Cleanliness, room comfort
Great city
The hotel room was excellent, the staff at reception were helpful, especially Sakina, and the young Algerian woman with short hair was extremely helpful. There is air conditioning in the room, there is cooking facilibilties available, I didn't take advantage of them, as its a holiday, I don't wish to cook, but it's available, with pots, pans cutlery at your disposal. Near Pèrier metro stop, supermarket close by 5 mins walk, a few takeways nearby, easy to get to VIeux Port main tourist area. Lots to see and do. Prices for shopping are cheaper than Paris. Prices for metro are cheaper than London, all in all I enjoyed Marseille, will visit in the near future
Stayed 5 nights in Aug 2023

10/10 Excellent

Simon

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice and practical hotel, walkable to the sea front of Marseille about 30 mins. Polite staff, breakfast was good and gym was small but has what you need for a morning workout before starting the day . Pleased with it and would recommend
Stayed 3 nights in Jun 2023

4/10 Poor

Houda

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Windows and curtains super dirty. We asked for extra towels and it was considered as extra room service and we were asked to pay €7 to get extra towels. Location is Perfect. Close to Prado and within few metro stops to vieux port.
Stayed 2 nights in Jun 2022

10/10 Excellent

Ahmed

Liked: Cleanliness, room comfort
Stayed 7 nights in Nov 2021

10/10 Excellent

alain

Liked: Cleanliness, room comfort
Appartement central location
Well located,luminous with terrasse,Big room
Stayed 9 nights in Jun 2021

8/10 Good

Marta

Travelled with family
Liked: Cleanliness
Hotel adequate to the price. Very nice staff, cleanness ok, good access to metro and buses.
Stayed 3 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2020

6/10 Okay

Mr Terry

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
A little disappointing
Room was ok and as described. Serviced everyday which was good but I asked for ice and they don’t have any . I then asked for a wine bottle opener but again they did not have one which to me was poor. This is France after all
Stayed 3 nights in Aug 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Does the job
Great if your time will be spent outside the hotel exploring. Downtown area with shops, grocery stores, restaurants within seconds/minutes. Good for families that prefer cooking over expensive restaurants. I traveled for relaxation on solo trip. Not a good choice as the hotel has no amenities for this. No restaurant, bar, spa, pool, but you know that going in so my mistake. Train station 5-10 min walk. Would recommend but not to someone looking to enjoy the hotel versus the city.
Stayed 2 nights in Mar 2019

8/10 Good

Ardakan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

10/10 Excellent

Ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place! Good economy stay.
Great location, and perfect for our needs! I loved the tiny kitchenette so we could do a small amount of catering. The hotel is down the street from the Metro line, and also the Europcar rental place. The AC works well and the black out blinds were amazing, I'd definitely stay again!
Stayed 4 nights in Sep 2018

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fabulous stay, friendly staff, and great price
the staff was very friendly and helpful and the area is also extremely convenient with restaurants in the immediate vicinity and close to other areas (like the port)
Stayed 3 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Room with small kitchen facilities
The room had everything: bed, TV, bathroom, kitchen facilities with hob, microwave oven, sink, coffee maker, even a small dish washer. The room was quite small and cramped with a table and 2 chairs in the way, leaving little space to move around. The room was very clean. The bed was not very comfortable with a soft mattress which had the shape of too many people sitting on the edge of the bed. We did not use the kitchen and went for breakfast the first day. The breakfast is continental, it was good but we felt that 12 euros is overpriced for it. There are other facilities such as a fitness room and a laundry which we haven't tried. It's a good located hotel, clean, the employes are very nice but the bed was not comfortable enough to stay long.
Stayed 3 nights in Nov 2017

6/10 Okay

Andrew

Liked: Cleanliness
Stayed 3 nights in Sep 2017

8/10 Good

Sook Han

Liked: Cleanliness, property conditions & facilities, room comfort
Alright for a short stay. Location good. Basic but clean.
Stayed 1 night in Jun 2017

8/10 Good

Denisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good modern hotel with cooking facilities VFM
Positives – Modern, decent location, price and facilities Negatives – Nothing much. Add £10 per night for parking on site. Details We stayed for 4 nights in June 2017. It is located 2 metro stops from the harbour area and a 5 minute walk from the nearest metro. We bought a 72 hour travel pass for £9 each which allows you to go on the buses, trams or the metro – great value. The room was of medium size with a king sized bed, wardrobe and dressing table. There was a medium sized LED TV with French speaking channels. There was the usual toilet, wash basin and shower above the bath – modern and spacious. Only shower gel is provided. The kitchen area is compact but great. Microwave, 2 hobs, pans, plates, etc. Washing up liquid, and towel are also provided as is a hair dryer and more. They do a continental breakfast for £10 per head. The usual stuff plus scrambled egg and hot dogs. We got our own provisions from the nearby supermarket. There is also a handy takeaway a few minutes walk away. The wifi worked well on all of our devices. We slept well, it was amazingly quiet and we found the staff to friendly and efficient. The room was cleaned every day bar one. My suggestion for improvement – only 1 – make the price of the car parking lower. All in all we were very pleased with this 3 star hotel – it exceeded our expectations. We give it 9 out of 10 and would stay there again.
Stayed 4 nights in Jun 2017

8/10 Good

Ardakan

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2017

10/10 Excellent

Yuen Bak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Experience
Huge room and bathroom! Very close to the metro station!

6/10 Okay

Verified traveller

Disliked: Cleanliness
Within walking distance of Palais Omnisport Arena
I chose this hotel solely to be within walking distance for business at the local sports arena. The hotel is in a secluded, somewhat seedy, neighborhood about a 25 minute walk to the arena. The surrounding several blocks are residential and medical offices. The area is very quiet with little traffic. There are nearly no shops or restaurants withing 2-3 blocks of the hotel. Go a little farther and there are two commercial streets with some restaurants and grocery stores. The hotel is in good condition. The room and bathroom were both large and clean - at least when I arrived. The floors are tile which were cold and hard (and slippery when walking out of the shower). The bed was a bit hard, but OK. The room was very dark, even with all the lights turned on. Two of the lights were burned out, and outside louvers over the windows meant it was dark even during the day. I was there eight days and housekeeping only showed up only three times to service the room. There is a continental breakfast available, but the choices were unappealing and it was way overpriced. I checked it out the first morning and decided to skip it. The hotel is one block from a metro stop for easy and quick access to the city center and elsewhere. Not many services available at the hotel, but the staff was helpful and spoke English well, with 24 hour desk clerk on duty. Not a hotel issue really, but the three times I used a cab in the area, I got ripped off to a lesser or greater extent.

6/10 Okay

SoufaCA, Doha, Qatar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel that need improvement

10/10 Excellent

b, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It Doesn't Get Much Better Than This!
We had a great time. The hotel is about a block from the Perier Metro stop (easy walking distance) and only a stop or two from the Place Castellane. We took the Metro, the Tram, and the bus on an all-day ticket and saw several different parts of the city. Walking distance from the Old Port. Terrific location.

6/10 Okay

Richard, Retford

Liked: Cleanliness, property conditions & facilities, room comfort
Euro 2016 bolthole
Great location for the football ground

6/10 Okay

kate, Sydney

Liked: Cleanliness
Odalys not the best for price
For the price I paid to stay here ( AUD$ 470 per night) I did not find it value for money at all. I would expect 4/5 star for this. The staff were not particularly friendly or helpful and the facilities minimal. I requested a cot for my young son and was told this was not possible.

10/10 Excellent

Gerald, Montreal, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in pleasant neighbourhood
Reception staff was extremely friendly and professional, great welcome, took time to explain everything. Modern facilities; Metro station and supermarket nearby. Mattress very comfortable; The only issue was during my 2 weeks stay, i had problem with internet connection twice; other than that i would strongly recommend this hotel.

10/10 Excellent

Virginie

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

PERBOIRE

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Delphine

Stayed 1 night in Nov 2023

8/10 Good

NATHALIE

Stayed 1 night in Nov 2023

10/10 Excellent

SONNY

Liked: Cleanliness, room comfort
Un hotel a recommander
Hotel tres bien situé pres des transports mais dans une rue au calme. Les chambres sont propres spacieuses et tres bien amenagees la literie confortable les equipements en etat de marche. le personnel est disponible aimable et serieux. Je recommande et reviendrai sans probleme
Stayed 1 night in Sep 2023

10/10 Excellent

Mohand

Stayed 2 nights in Aug 2023

10/10 Excellent

Patrick

Liked: Cleanliness, property conditions & facilities
Très satisfait
Stayed 1 night in Aug 2023

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 6 nights in Aug 2023

2/10 Terrible

Hugues

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Cet hôtel est infesté de punaises de lit. A éviter absolument !!!
Stayed 5 nights in Jul 2023

6/10 Okay

Stéphane

Liked: Cleanliness, room comfort
2 chambres réservées depuis longtemps mais seulement une était prévue !! Heureusement que j’ai gardé les mails pour prouver que j’avais déjà payé Le soir après un concert au vélodrome le gardien autorisait les gens à se servir à la machine des boissons au détriment des clients réels !! Pas très cool de plus rien avoir pour nous
Stayed 1 night in Jul 2023

6/10 Okay

Nassim

Stayed 3 nights in May 2023

6/10 Okay

dianking

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
J’ai passé un beau séjour. L’établissement était propre et j’ai eu un super accueil de la part de Hassen Melissa et de la réceptionniste du matin d’origine africaine. Ils ont été super sympas du début à la fin. Le seul gros point négatif a été la jeune réceptionniste de l’après-midi brune au cheveux noir. Elle était vraiment odieuse, hautaine et impoli: Elle a même pas l’attitude d’une réceptionniste aucun sourire, visage fermé... Elle voulait me facturer 10 euros la carte de ma chambre juste parce que je l’avais oublié en chambre. De plus, sa responsable m’avait offert le service ménage et elle, elle s’est permise de me dire que le ménage n’était pas compris dans ma réservation à la base …. Elle avait un sérieux problème je me suis demandé de quoi elle se mêle … Une réceptionniste qui se prends pour une responsable … Elle gâche le service de ses collègues . Je ne retournerai plus jamais dans cet hôtel uniquement pour cette raison .
Stayed 6 nights in May 2023

8/10 Good

Julie

Stayed 1 night in Apr 2023

6/10 Okay

Thania

Stayed 8 nights in Apr 2023

8/10 Good

Marie Claire

Stayed 2 nights in Apr 2023

10/10 Excellent

Marie-Hélène

Liked: Cleanliness, room comfort
Vraiment propre
Stayed 2 nights in Apr 2023

10/10 Excellent

patrick

Liked: Amenities, property conditions & facilities
Parfait je recommande
Stayed 1 night in Mar 2023

10/10 Excellent

Yoshinobu

Stayed 1 night in Mar 2023

10/10 Excellent

Wyndy

Liked: Cleanliness, room comfort
Stayed 7 nights in Feb 2023

8/10 Good

Jaqueline

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2023