Riad Karmela in Marrakech offers a serene garden escape. Enjoy a free breakfast buffet, spa services like body scrubs and massages, a coffee shop, laundry facilities, helpful staff, and in-room WiFi for a comfortable stay.
VIP Access
Reviews
9.49.4 out of 10
Exceptional
Popular amenities
Spa
Free Wi-Fi
Air-conditioning
Laundry room
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Located in Marrakech, Riad Karmela is in the city centre. Jemaa el-Fnaa and Menara Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Majorelle Garden. Le Jardin Secret and The Secret Garden Medina Marrakech are also worth visiting. Visit our Marrakech travel guide
10, Derb El Ferrane Azbezt, Place ben Saleh, Medina, Marrakech, 40000
What's nearby
Marrakech Museum
3 min walk - 0.3 km
Ben Youssef Madrasa
3 min walk - 0.3 km
Le Jardin Secret
7 min walk - 0.6 km
Souk of the Medina
7 min walk - 0.6 km
Jemaa el-Fnaa
8 min walk - 0.7 km
Getting around
Marrakech Central Station
18 min drive
Marrakech (RAK-Menara)
21 min drive
Restaurants
Café des Épices
5 min walk
Nomad
5 min walk
Le Grand Bazar
8 min walk
Café Kessabine
8 min walk
Terrasse Bakchich
4 min walk
About this property
Riad Karmela
Upscale riad near Jemaa el-Fnaa
Take advantage of a free breakfast buffet, a terrace and a coffee shop/cafe at Riad Karmela. Treat yourself to reflexology, a body scrub or a massage at Karmela, the on-site spa. The on-site Moroccan cuisine restaurant, restaurant 1, offers breakfast, lunch and dinner. In addition to a garden and laundry facilities, guests can connect to free in-room WiFi.
Other perks include:
A round-trip airport shuttle (surcharge), a 24-hour front desk and a front desk safe
Luggage storage and concierge services
Guest reviews give top marks for the helpful staff
Room features
All guest rooms at Riad Karmela feature comforts, such as air conditioning, as well as amenities, such as free WiFi and safes.
Check-in start time: noon; check-in end time: midnight
Minimum check-in age - 18
Check-out
Check-out before 12:30 PM
Contactless check-out
Special check-in instructions
Guests must transfer via required shuttle to the property; guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children 3 and younger are not allowed at this property; all guests older than 3 are welcome
Cots (infant beds) are not available
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: EUR 15 per vehicle (one-way)
Nearby parking fee: EUR 5 per day (6562 ft away)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and a security system
We should mention
This property does not have any lifts
Children 3 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 5 years old are not allowed in the spa, and guests under 10 years old are only allowed with adult supervision
Property is also known as
Karmela
Karmela Marrakech
Karmela Riad
Riad Karmela
Riad Karmela Marrakech
Riad Karmela Hotel Marrakech
Riad Karmela Riad
Riad Karmela Marrakech
Riad Karmela Riad Marrakech
Frequently asked questions
Is Riad Karmela pet-friendly?
No, pets are not allowed at this property.
What time is check-in at Riad Karmela?
Check-in start time: noon; check-in end time: midnight.
What time is check-out at Riad Karmela?
Checkout is at 12:30 PM.
Does Riad Karmela provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of EUR 15 per vehicle applies.
Where is Riad Karmela located?
Located in Medina, this spa riad is within a 15-minute walk of Ben Salah Mosque and Jemaa el-Fnaa. Majorelle Garden is 1.5 mi (2.4 km) away.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Riad Karmela Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Everything was exceptional! Staff were amazing and for celiacs, they have a full gluten free breakfast with Schaefer products (bread, crackers, digestives, rice cakes!).
You can’t miss with this excellent Riad!
Excellent customer service and lovely family friendly rooms! We stayed as a family or five and had enough space in the family room to move around. The only downside was the poor ventilation in the rooms however I appreciate that this is a very old building. Regardless, this day exceeded my expectations and I will definitely stay again.
Excellent staff and service. We reached around midnight after a long drive through a storm. After check in, staff offered refreshing tea and dinner and did not charge us. The staff provided fresh fruits, dates and nuts and several water bottles daily. Breakfast was good but same every day.
A peaceful oasis in the middle of the chaos that is Marrakesh. Cannot praise the staff enough, always polite and helpful, couldn’t do enough to ensure a good stay.
We had an absolutely wonderful stay at Riad Karmela. The staff, including Fatima Ezzarha, both our drivers, everyone working at breakfast and generally around the hotel were so kind and hospitable. They went out of their way to make sure we had a comfortable stay and support with delayed baggage and our very curious young son. Fatima Ezzarha, who had her hands full multi-tasking the entire time we were there, was so calm and helpful - she made us feel like we were the only and most important guests in the hotel. We've stayed at many riads in Marrakech and the breakfast is stunning and absolutely unrivaled. We will definitely be back!
Everything was fantastic. The customer service was wonderful, friendly and very helpful. Location was spot on, in the heart of the souk. Highly recommended.
Our stay at Riad Karmela was an unique marrakech's experience, the staff very friendly and available to help all the time.
Dilenys
Stayed 4 nights in Jun 2025
8/10 Good
Tugba
25 July 2025
Liked: Staff & service
Disliked: Cleanliness
The staff were very hospitable and welcoming. The location was very convenient - walkable to most hot spots. Could’ve done with cleaner rooms, especially the bathroom inc towels, otherwise all good.
Amazing staff and a really warm welcome. We had the family suite and stayed for one night, but the experience was perfect. Staff are so helpful and friendly. Will stay here again next time we are in Marrakech.
We had an excellent time, the property was an oasis and the service was fantastic. We had dinner there both nights and it was delicious. Mohamed took great care of us.
We stayed there for 3 nights and enjoyed it immensely. Our room had a beautiful terrace with sofa. We spent hours soaking sun and watching beautiful Atlas Mountains.
From the moment we arrived, the staff was so hospitable and lovely. Everyone was kind, helpful and competent. We had an issue with ants or some tiny bugs in our bathroom (also almost 40° C weather) and they made sure to take care of it and make sure we were comfortable. It is a beautiful, centrally located, very Instagram worthy Riad.
My sisters and I had a wonderful stay at Riad Karmela. The staff were all incredibly helpful and friendly, we all agreed it was the best service we have ever received. I would highly recommend staying here, and would do so again next time I am in Marrakech.
We love this place. The service is amazing. Anything you ask is no problem. The food is great and this time as a treat we took the mini princesse the private apartment with its own roof terrace and three en-suite bedrooms and downstairs living area. Said the manager was amazing and took care of us - we will definitely come again Katie
I booked a family room at Riad Karmela and they sent me to riad Karmela princess instead which is their sister property across the alleyway. They didn’t explain why and it was out last day in Marrakesh so we didn’t have time to deal with it and accepted the room. The room was spacious and clean but it had a horrible sewer smell coming from the bathroom. Breakfast buffet was surprisingly really good. Besides the horrible smell at the room the main issue with this property was its location. At night we had a really hard time going back to the riad because 4 of the main gates at the Medina were closed. We have stayed at a different part of the Medina and never had this issue. This part of the Medina felt a little more empty and unsafe. When we were trying to go back to our hotel after running into so many closed gates we ended up falling for one of the scams of a “friendly local” showing you the way back. He did show us the way but became aggressive and started yelling demanding money. Glad we only stayed in this area for one night.