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Medina Loft & Spa

5.0 star property
A family-friendly retreat where travelers can soak up Morocco's sunshine while unwinding at a serene spa or relaxing under clear blue skies

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Medina Loft & Spa sits near Jemaa el-Fnaa, offering a peaceful luxury experience in the heart of Marrakech. Guests can enjoy drinks at the poolside bar, dine outdoors at The Terrace Lofts, cool off in the seasonal pool, or book rejuvenating treatments at the on-site spa.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services

Room options

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Showing 3 of 3 rooms

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Apartment, 1 Bedroom

Apartment, 1 Bedroom

  • City view
  • 85 sq m
  • 3 bedrooms
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

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Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

  • City view
  • 135 sq m
  • 6 bedrooms
  • Sleeps 5
  • 1 Double Bed and 2 Single Beds

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Junior Room, 1 Bedroom

Junior Room, 1 Bedroom

  • 60 sq m
  • Sleeps 3
  • 1 King Bed
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About the area

Gueliz, a neighbourhood in Marrakech, is home to Medina Loft & Spa. Jemaa el-Fnaa and Menara Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Majorelle Garden. Travelling with kids? Consider Centre Culturel Français and Menara Gardens. Take the opportunity to explore the area for outdoor excitement like horse riding. Visit our Marrakech travel guide
Map
No 5 lot OLM 2 neighborhood El Ghoul, Marrakech, 40000

What's nearby

  • Marrakech_AvenueMohamedVI_553248633981720891-6
    Avenue Mohamed VI
    3 min walk - 0.3 km
  • Carré Eden Shopping Center
    Carré Eden Shopping Center
    18 min walk - 1.5 km
  • Marrakech_MarrakechPlaza_553248621532481721-2
    Marrakech Plaza
    4 min drive - 2.2 km
  • Majorelle Gardens showing a garden
    Majorelle Garden
    5 min drive - 2.2 km
  • Marrakech_PalaisdesCongres_6129879-2
    Palais des Congrès
    5 min drive - 2.6 km

Getting around

  • Marrakech Central Station
    8 min drive
  • Marrakech (RAK-Menara)
    14 min drive

Restaurants

  • Haj Boujemaa
    11 min walk
  • The Good Bun
    9 min walk
  • La Flamme
    11 min walk
  • Dada Khmissa
    11 min walk
  • Fayrouz Charwama Loubnane
    10 min walk

About this property

Medina Loft & Spa

Luxury family-friendly hotel near Majorelle Garden
At Medina Loft & Spa, you can look forward to a poolside bar, a terrace and a coffee shop/cafe. Indulge in a manicure/pedicure, a body treatment and a massage at the on-site spa. The on-site restaurant, The Terrace Lofts, features al fresco dining. Free in-room WiFi is available to all guests, along with a hair salon and dry cleaning/laundry services.
Other perks at this hotel include:
  • A seasonal outdoor pool and a children's pool
  • Free self-parking
  • A round-trip airport shuttle (surcharge), express check-out and express check-in
  • Babysitting (surcharge), meeting rooms and massage treatment rooms
Room features
All guest rooms at Medina Loft & Spa have comforts, such as premium bedding and pillow menus, as well as thoughtful touches, such as laptop-friendly workspaces and bathrobes.
Extra conveniences in all rooms include:
  • Childcare services and free infant beds
  • Hypo-allergenic bedding and down duvets
  • Rainfall showers and designer toiletries
  • 42-inch Smart TVs with premium channels
  • Ovens, stovetops and freezers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free secured self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Terrace Lofts

Things to do

  • Children's pool
  • Full-service spa
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • Children's pool
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Living room
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot/mineral springs
  • Manicures/pedicures
  • Massage
  • Mud bath
  • Sauna
  • Spa open select days
  • Steam room
  • Turkish bath

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch smart TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Freezer
  • Hob
  • Limited room service
  • Minibar
  • Oven

More

  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MAD 39.60 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MAD 200.00 per vehicle

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
The seasonal pool will be open from May to December
No pets and no service animals are allowed at this property
Guests under 3 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property is also known as

Médina Loft
Médina Loft Hotel
Médina Loft Hotel Marrakech
Médina Loft Marrakech
Medina Loft Hotel Marrakech
Medina Loft Hotel
Medina Loft Marrakech
Medina Loft
Medina Loft & Spa Hotel
Medina Loft & Spa Marrakech
Medina Loft & Spa Hotel Marrakech

Frequently asked questions

Does Medina Loft & Spa have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool.

Is Medina Loft & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Medina Loft & Spa?

Self-parking is free at this property.

What time is check-in at Medina Loft & Spa?

Check-in start time: 3:00 PM; check-in end time: 5:30 AM. After-hours check-in is not available.

What time is check-out at Medina Loft & Spa?

Checkout is at 11 AM.

Does Medina Loft & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MAD 200.00 per vehicle applies.

Where is Medina Loft & Spa located?

Located in Gueliz, this family-friendly Marrakech hotel is within a 10-minute walk of Centre Culturel Français, Avenue Mohamed VI and Business Services Center. Jemaa el-Fnaa and Majorelle Garden are also within 3 miles (5 km). Marrakech Central Station is 25 minutes by foot.

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Reviews

Medina Loft & Spa Reviews

7.8

Good

9.2

Cleanliness

5.6

Location

7.6

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 13 out of 23 reviews
Rating 8 - Good. 4 out of 23 reviews
Rating 6 - Okay. 0 out of 23 reviews
Rating 4 - Poor. 2 out of 23 reviews
Rating 2 - Terrible. 4 out of 23 reviews

Reviews

Verified

2/10 Terrible

Dr M

Liked: Cleanliness
Disliked: Room comfort

Misadvertised

This has tried to give a 5* experience but falls short on attention to detail. Mis advertised as having relaxing bath tubs but nil in our superior apartment and this was one of the reasons for booking. Says kitchen is fully equipped but no crockery or utensils to use! Biggest problem is noise. Located right in front of a sports academy for children/teens. Daily noise of them training. For our stay 2 days involved noise pollution of their commentary and music for their tournaments from 8am to 5pm. So loud the inside of our apartment vibrated.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Impeccable

Établissement à la hauteur des 5 étoiles. Serveur du matin très gentil. On a déjeuné au restaurant de l hotel très bon. Le petit déjeuner est copieux. L appartement était magnifique et très propre tout est à disposition. On reviendra volontier.
Stayed 2 nights in Aug 2019
Verified

10/10 Excellent

lovette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and super awesome staff

Our stay at Medina loft and Spa was amazing. Kanza was super awesome she arranged a driver for us who took us to the main sites we wanted to see. He was also totally awesome. Everything was fantastic! Marrakech is a beautiful city. Our hotel was within walking distance to everything including the bus and train station to go to our other destinations in Morocco. I would highly recommend Medina Hotel And Spa!!! It's clean, the rooms are large apt size with all the conveniences of home, the restaurant served excellent food, location was great and All of the staff were awesome in making sure our visit to Marrakech was perfect! Thank you to Kanza and all of the staff at Medina hotel loft and Spa for making our visit to Marrakech super awesome and memorable. Lovette Davis
Stayed 3 nights in Jun 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in this prooerty for 4 days with my wife and 3 kids. All i can say is what an amazing apartment very modern clean, staff are fantastic and really care about their customers. This is fantastic value for money. Only thing that lets it down is the pool is abit small and is not heated and was cold to swim in, so we never used it and that was in 27 degrees sunshine awell. Shops are close by. The main souk bazaar and square is just 5 mins in a taxi. Although the markets and food places are walking distance. In a very quiet area no sound of traffic just peace and quiet and birds tweeting away. I highly reccomend this apartment the receptionists were very polite and helpful. When they make an error they quick to fix the problem to make sure cust is happy. 10/10 , cant reccomend enough......extremely spacous apartment. Dont hesiate !!book it now!!
Stayed 4 nights in Apr 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Chambre correct, petit déjeuner bien, serveur attentionné terrasse tres sympathique.
Stayed 2 nights in Apr 2019
Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Good.

Do it. Don't stay for the pool or the bar or the restaurant but if your looking for a comfortable spacious safe place to stay thats away from the crazy city centre then this place scores highly. The hotel is 'just' out of town. We walked into the centre in 45 minutes. If you get the hotel to book a cab and fix the price then £5 gets you into the centre in 10 minutes. Airport in a taxi £6 The breakfast is quality french fare. Some french language would go a long way in this hotel - but that is true for the whole of Marrakech. The wife loved a 30 minute hotel £20 massage nearest supermarket - 5 mins. Off licence - 9 mins. wifi - just pool - just
Stayed 3 nights in Mar 2019
Verified

2/10 Terrible

Daniel

Disliked: Staff & service, room comfort

Ciertamente una estafa

Una estancia lamentable, ciertamente es una estafa. Está lejos de todo, no hay comunicación, no tiene servicios y hace frío en las habitaciones. Al llegar al hotel nos recibió un hombre bastante amable que nos enseñó las habitaciones pero el resto de los días las recepcionistas ni nos buscaron un taxi, ni nos hicieron caso con el aire acondicionado, ni nos imprimieron los billetes. Asimismo, y ya cansados de la situación, les pedimos una hoja de reclamaciones pero no tenían o no nos la quisieron dar. Sinceramente he estado en muchos hoteles de 4 y 5 estrellas pero a este pese a ser las habitaciones muy grandes y venderse muy bien, se le caen las estrellas por su propio peso. Solo recomendable para quienes quieran estar en un apartamento sin servicios y a las afueras, en una zona no muy agradable.
Stayed 2 nights in Feb 2019
Verified

8/10 Good

CLN

Liked: Cleanliness, staff & service, room comfort
L’établissement en lui-même ne souffre pas beaucoup de critiques. Le personnel est charmant, la cuisine très correcte, les petits déjeuners sont très copieux, les appartements sont vastes, propres et agréables, le ménage est efficace, le service des repas en chambre est ponctuel et fait avec le sourire... Deux points négatifs cependant : - sa situation : situé dans le quartier du lycée Français de Marrakech (les élèves étaient en vacances pendant notre séjour) il est un peu excentré. La vue n’est pas extraordinaire et donnait, pendant notre séjour, sur des travaux ; les montagnes de l’Atlas, bien que visibles de la petite terrasse, semblaient bien loin... - les travaux dans l’hôtel : la vie hors des appartements se trouvent sur la terrasse de toit : restaurant, vue, hammam, (très petite) piscine... Durant notre séjour, des travaux ont rendu la terrasse inaccessible. Dommage. Je pense que c’est un endroit qui peut être agréable pour prendre son petit-déjeuner ou un verre après une longue journée de balade.
Stayed 4 nights in Dec 2018
Verified

4/10 Poor

Ebrahim

Disliked: Staff & service

Poor Experience

The hotel is not a 5 star hotel. They charged me 120 dirhams for water lol. Further to this the pool area was not available, breakfast was limited to the same basic stuff that would be brought to our room all cold. There is no choice. The water in the room did not work and when we complained they said there is nothing they can do. Further to this when I checked out they insisted I pay another 250 dirhams for a bent mirror that was this way when we arrived.
Stayed 6 nights in Dec 2018
Verified

10/10 Excellent

naveed

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent hotel with 5 star facilities. Rooms are clean and breakfast is good.
Stayed 2 nights in Oct 2018
Verified

8/10 Good

Paolo

Liked: Cleanliness, property conditions & facilities, room comfort

Sadness overload

Location was very isolated and it seems scary to walk alone.
Stayed 2 nights in Oct 2018
Verified

2/10 Terrible

Nick

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Upon arriving Front desk desk manager stated they do not accept 3 adult people as requested in the booking paid to Expedia He said they Do Not want to do business with Expedia because Expedia hold more money than it suppost to be. That is something that is not irrelevant to us. Business relationship between Medina Loft & Sps and Expedia is not our business They overcharged me with extra 90 Euros for the 3rd person. In the booking itinerary appear a request for 3 adult people
Stayed 3 nights in May 2018
Verified

10/10 Excellent

Lenard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding Hotel

Our stay at the Medina Lofts and Spa was outstanding! The staff was extremely helpful and made our stay very comfortable and welcoming. Yasin and the other front desk employees were very accommodating and provided us with great food recommendations and set up tours at our request. We would absolutely stay at this hotel again. Thank you Medina Lofts and Span!
Verified

10/10 Excellent

Einar Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good value for money

Very big two bedroom appartment. Very high standard.
Verified

10/10 Excellent

Amina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Marakech

Hotellet var bra för utom Polen som var liten det var inte som bilden på nätet .
Stayed 2 nights in Jul 2017
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place I've stayed in Marrakech in my 5 visits. Would recommend to everyone travelling to Marrackech.
Verified

2/10 Terrible

Ali

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Stedet har mange begræninger i form af restriktioner som fx hvem man må have med til hotellet og stedet er røgfrit hvilket ikke giver nogen som helst mening, da det er tilladt at ryge alle andre steder i morrokko ! Alt i alt en ringe oplevelse !
Verified

4/10 Poor

Nisserine

Liked: Staff & service
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

ifran

Stayed 5 nights in Dec 2022
Verified

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Mar 2019
Verified

10/10 Excellent

Catarina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort