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Overview of La Sultana Marrakech

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Featured image
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Premium bedding, down duvets, minibar, in-room safe

La Sultana Marrakech

5 out of 5

4.8/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

    Popular LocationEl Badi Palace11 min walk
    Popular LocationJemaa el-Fnaa13 min walk
    Popular LocationKoutoubia Minaret13 min walk
    AirportMarrakech (RAK-Menara)11 min drive

Choose dates to view prices

About this area

Marrakech

Located in Marrakech, La Sultana Marrakech is in the city centre and next to a golf course. Jemaa el-Fnaa and Royal Palace are notable landmarks, and some of the area's popular attractions include Agdal Gardens and Le Jardin Secret. Travelling with kids? Don't miss Majorelle Gardens and Menara Gardens. Spend some time exploring the area's activities, including segway rentals/tours. Guests appreciate the hotel's central location.
Popular Location

What's nearby

  • Saadian Tombs - 2 min walk
  • Moulay Al Yazid Mosque - 2 min walk
  • El Badi Palace - 11 min walk
  • Jemaa el-Fnaa - 13 min walk
  • Koutoubia Minaret - 13 min walk

Getting around

  • Marrakech Central Station - 11 min drive
  • Marrakech (RAK-Menara) - 12 min drive

Restaurants

  • La Sultana — 1 min walk
  • Cafe Clock - 7 min walk
  • Dar Anika Kitchen - 8 min walk
  • Les Jardins de la Medina - 8 min walk
  • La Villa des Orangers - 8 min walk

About this property

La Sultana Marrakech

Family-friendly Marrakech hotel in Kasbah, near Jemaa el-Fnaa
2 restaurants, a full-service spa and an indoor pool are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include an outdoor pool, a fitness centre and a bar/lounge. All 28 soundproofed rooms provide free WiFi, free wired Internet and iPod docks. LCD TVs with satellite channels and DVD players provide a bit of entertainment, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
La Sultana Marrakech offers 28 forms of air-conditioned accommodation with iPod docking stations and DVD players. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. LCD televisions come with satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Marrakech hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include minibars and a safe. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

LA SULTANA SPA has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 8:00 AM–11:00 AM: MAD 230 for adults and MAD 115 for children
  • 2 restaurants
  • 1 bar
  • 24-hour room service

Things to do

  • Arcade/games room
  • Billiards/pool table
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping

Family friendly

  • Arcade/games room
  • Babysitting/childcare (surcharge)
  • DVD player
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare/activities (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • Arabic
  • English
  • French
  • Italian
  • Spanish

Business services

  • Computer station

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Wheelchair-accessible parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down duvet
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • TV/satellite channels
  • DVD player
  • iPod dock
  • LCD TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MAD 200 per pet, per day
Dogs welcome
1 per room (up to 11 lbs/5 kg)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for MAD 75.0 per night.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 49.50 per person, per night

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MAD 230 for adults and MAD 115 for children (approximately)
  • Airport shuttle fee: MAD 380 per vehicle (one way)
  • Pet fee: MAD 200 per pet, per day
  • Rollaway bed fee: MAD 75.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system

We should mention

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Marrakech Sultana
Sultana Marrakech Hotel
Sultana Hotel Marrakech
Sultana Marrakech
Hotel La Sultana
La Sultana Marrakech Hotel Marrakech
Sultana Hotel
La Sultana Marrakech Hotel
Hotel La Sultana
La Sultana Marrakech Hotel
La Sultana Marrakech Marrakech
La Sultana Marrakech Hotel Marrakech

Frequently asked questions

4.8
Exceptional
Rating 5 - Excellent. 102 out of 120 reviews
5 - Excellent 85%
Rating 4 - Good. 12 out of 120 reviews
4 - Good 10%
Rating 3 - Okay. 3 out of 120 reviews
3 - Okay 3%
Rating 2 - Poor. 1 out of 120 reviews
2 - Poor 1%
Rating 1 - Terrible. 2 out of 120 reviews
1 - Terrible 2%

4.8/5

Cleanliness

4.8/5

Staff & service

4.4/5

Amenities

4.8/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MARRAKECH
We had an amazing stay at La Sultana. The hotel, it’s environment and the staff were all incredible.
Stayed 3 nights in Mar 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing decor, perfect service and great amenities!
Stayed 3 nights in Feb 2020

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about it, I would highly recommend it, if your looking for something with character.
Stayed 4 nights in Jan 2020

5/5 Excellent

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything for us was excellent from the arrival until the departure
Stayed 1 night in Jan 2020

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to enjoy Morocco Riad
My room(elephant) is charming, a very good space and comfortable. It will be perfect if lighting can be a bit brighter.
Stayed 2 nights in Dec 2019