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Hotel Marrakech le Tichka

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Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
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Overview of Hotel Marrakech le Tichka

Hotel Marrakech le Tichka

4 out of 5
Guests rated this property 2.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

  • Popular LocationLe Grand Casino de la Mamounia14 min walk
  • Popular LocationAvenue Mohamed VI15 min walk
  • Popular LocationYves Saint Laurent Museum3 min drive
  • AirportMarrakech (RAK-Menara)19 min drive

Choose dates to view prices

About this area

Marrakech

Located in Marrakech's Gueliz neighbourhood, Hotel Marrakech le Tichka is in the city centre and near a train station. Jemaa el-Fnaa and Le Jardin Secret are notable landmarks, and some of the area's popular attractions include Majorelle Gardens and Menara Gardens. Agdal Gardens and Oasiria Water Park are not to be missed. Guests appreciate the hotel's quiet location.
Popular Location

What's nearby

  • Le Grand Casino de la Mamounia - 14 min walk
  • Avenue Mohamed VI - 15 min walk
  • Yves Saint Laurent Museum - 3 min drive
  • Majorelle Gardens - 7 min drive
  • Carré Eden Shopping Center - 8 min drive

Getting around

  • Marrakech Central Station - 9 min drive
  • Marrakech (RAK-Menara) - 19 min drive

Restaurants

  • Ambar — 1 min walk
  • Johara — 1 min walk
  • Saladbox Semlalia - 6 min walk
  • Le Bol de Saigon - 7 min walk
  • Plats Haj Boujemaa - 10 min walk

About this property

Hotel Marrakech le Tichka

4-star Marrakech hotel in Gueliz, near Marrakech Plaza
2 restaurants, a full-service spa and an outdoor pool are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar and a coffee shop/café are on-site. All 138 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, guests will find LCD TVs with cable channels, and other amenities include balconies and minibars.
Hotel Marrakech le Tichka offers 138 forms of accommodation with minibars and a safe. Rooms open to balconies. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels.

Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves with a trip to the on-site spa, which has 4 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 1 per night)
  • Wheelchair-accessible parking available
  • Local area shuttle (surcharge)

Food and drink

  • Breakfast available for a fee: EUR 5 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Babysitting/childcare (surcharge)
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Arabic
  • Dutch
  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • 24-hour business centre
  • Conference centre (3014 square feet of space)
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Fireplace in reception

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Minibar

Outdoor space

  • Balcony

More

  • Desk
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child 12 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for EUR 15 per night.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 5 per person (approximately)
  • Self-parking fee: EUR 1 per night
  • Rollaway bed fee: EUR 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system

We should mention

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
No pets and no service animals are allowed at this property

Property is also known as

Hotel Tichka Salam Marrakech
Tichka Salam Hotel
Tichka Salam Marrakech
Hotel Marrakech Tichka
Hotel Tichka
Marrakech Tichka
Tichka
Tichka Salam Hotel Marrakech
Marrakech Le Tichka Marrakech
Hotel Marrakech le Tichka Hotel
Hotel Marrakech le Tichka Marrakech
Hotel Marrakech le Tichka Hotel Marrakech

Frequently asked questions

2.9
Rating 5 - Excellent. 53 out of 504 reviews
5 - Excellent 11%
Rating 4 - Good. 155 out of 504 reviews
4 - Good 31%
Rating 3 - Okay. 104 out of 504 reviews
3 - Okay 21%
Rating 2 - Poor. 96 out of 504 reviews
2 - Poor 19%
Rating 1 - Terrible. 96 out of 504 reviews
1 - Terrible 19%

2.9/5

Cleanliness

3.1/5

Staff & service

2.4/5

Amenities

2.8/5

Property conditions & facilities

1/5 Terrible

Liked: Staff & service
Disliked: Cleanliness
Stayed 10 nights in Jul 2019

1/5 Terrible

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst Hotel ever. Hours of delayed check in. No cleanliness. Staff that completely ignore you. No towels provided and had to ask every single day at least 6 times to get a towel. Would normally arrive at least a few hours after request but would disappear again the next day. It is a very outdated and horrible hotel. Dirty swimming pool. Lack of deck chairs. Awful breakfast with hardly any selection or choice.
Stayed 4 nights in Jul 2019

1/5 Terrible

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The only good thing over there the pool , beside that it’s terrible in terms of the cleanliness and service. The ac was making noise I couldn’t sleep not working efficiently. The mattress box was broken , pillows uncomfortable. Breakfast has only one kind of cheese and beef salami and even not enough , fruit& vegetables wasn’t fresh. Service in general was so bad . I don’t recommend this place to anybody.
Stayed 2 nights in Jun 2019

5/5 Excellent

Liked: Cleanliness, staff & service, room comfort
Excellent value for money
The rooms need a little TLC and some redecoration but overall I was very happy with my stay at this hotel. All the staff from cleaners to front of house were very friendly and welcoming and there is a typically Moroccan feel to the decor. The rooms are spacious and the bed was comfortable. The wifi worked well this time and there was always plenty of hot water. Overall great value for money.
Stayed 7 nights in Jun 2019

2/5 Poor

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
The hotel was clearly a very traditional beautiful Moroccan hotel with authentic interior and exterior in public spaces... once upon a time. Check in was a slow process although the hotel was not fully booked. This is strange as we arrived in the evening (approx 6pm) so would have thought they’d have plenty of time to prep the room. The whole check in process was stalled for over an hour and a half before we were taken to a room a long way from everyone else. Issues with the room were plenty: Extremely lumpy pillows that could not be slept on No balcony furniture (an office chair had been put there) Lamps not working Rail in wardrobe not attached so nothing could be hung up Telephone not working Tv not working Fridge not working Safe not working Toilet water ran for 2 days straight without being fixed No WiFi in room although this was stated when booked Towels for the pool are extremely poor, looks like large towels torn into two or three Sun beds falling apart and plenty of holes Nothing at breakfast worked - you were lucky if you got the coffee you ordered from the machine Staff were rude and slow service - only one or two members of staff were lovely and remembered to do things you asked Before anyone comments, yes we spoke to reception about our issues. Only the WiFi in the room was fixed. We were left with nothing else working for the full week.
Stayed 7 nights in Jun 2019