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Reviews of Hotel Gomassine

3.5 out of 5
Hotel Gomassine
71, Av. Mohamed Zerktouni, Gueliz, Marrakech

Reviews

7.6

Good

Rating 10 - Excellent. 14 out of 66 reviews" "
Rating 8 - Good. 34 out of 66 reviews" "
Rating 6 - Okay. 10 out of 66 reviews" "
Rating 4 - Poor. 5 out of 66 reviews" "
Rating 2 - Terrible. 3 out of 66 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
all good
Stayed 1 night in Dec 2019

8/10 Good

Ottavio

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
We stayed 2 night , good location. Friendly staff , clean . WiFi work well small pool ( shame isn’t on the top of the roof ) good val for money. So nothing to complain and I ll stay again
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness
Friendly staff, close to bus route.. take #1 to Medina and Place Jemaa el Fna, easy walk to Les Jardins Majorelle; stayed here as part of G tour, our bed a bit hard but room good size, we stayed extra night after tour
Stayed 1 night in Nov 2019
Response from abdel on 21 Dec 2019
we appreciate your comment, we will take your comments into consideration to satisfy you next time. Best regards.

6/10 Okay

Verified traveller

Staff were very friendly and nice!! Location was great! Close to railway station and to rhe big market. Walking distance to the Yves-Saint-Laurent Gardens.
Stayed 1 night in Oct 2019

6/10 Okay

Alan, Airdrie Alberta

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good response grod staff. Alwaus avilable to answer your questions
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel location is good has a garage Rooms are too bad Staff are too bad Food is too bad
Stayed 1 night in Aug 2019

8/10 Good

cLam, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My original stay at the hotel was part of the ending stretch of a tour group. As I was staying for an extra couple of days after the tour, I decided to extend my stay at the hotel. While this hotel was located further from the main square than what I would've liked (50dh and about 10-15 mins away), I did appreciate that it was located in a quieter area of town, and only a short distance to a shopping mall. The rooms were clean and bathrooms were good as well. The free breakfast (a variety of breads, buns, pastries, eggs, assisted vegetables, coffee, tea, juice) was more than enough for me to start off the day.
Stayed 2 nights in Jul 2019

8/10 Good

K, Wales, UK

Travelled with family
Liked: Cleanliness, staff & service, amenities
Some rooms are better than others - we got moved from a smaller front room, where traffic noise was a problem, to a bigger side room, that was much more comfortable. Great place for tour trips to start and end, with good priced cafe attached. Nice pool for cooling off in. A little way out of the main sites but on main bus route to get you there.
Stayed 1 night in Jun 2019

8/10 Good

nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Nice hotel good value for money, a bit of a walk to the main sights although close to Les Jardins de Majorelle
Stayed 1 night in Jul 2019

8/10 Good

Andrew

Liked: Cleanliness, staff & service
Overall the hotel is a decent value (I paid ~US$30/night). Rooms are sizable and feature comfortable beds, modern A/C that works very well, and the cable package even has a few channels in almost all major languages (Arabic, French, English, German, Spanish). The pool is pleasantly cool and refreshing and there are plenty of small shops, cafes, restaurants, a mall, and even a cozy wine bar nearby. Only downsides are that the hotel is quite dated and dark and not climatized, so most common areas are like the lobby and breakfast area are quite warm. The breakfast is also somewhat disappointing (no fruit, no cereal of any kind), but coffee wasn't bad.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff really were especially friendly and welcoming.
Stayed 4 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Mixed bag
This hotel is not in the main tourist area of Marrakesh, but in the French quarter. It's a big hotel but out first room had issues (broken wifi, blown lights and an aircon that spat ice) before we were moved. We moved into a much nicer room with aircon and a living area however there was a lot of street noise in this second room.
Stayed 1 night in May 2019

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
I had a great time!! It was a cute place with nice beds and a nice amount of space! Also the pool felt nice to cool off in
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Stayed 3 nights in Mar 2019

6/10 Okay

Jocelyne

Hotel is tired. Needs new curtains and bed spread. Towels could be replaced Stairs dusty and dirty as are the carpets.
Stayed 1 night in Apr 2019

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High security, free parking, clean and spacious
relatively nice hotel, nice but strict staff following all formalities, only basic breakfast (in typical Morocco style), very high security with cameras everywhere including parking and corridors, easy free parking in the building with elevator coming right to the room-floor. recommended!
Stayed 1 night in Mar 2019

8/10 Good

Loree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gomasinne was located very close to modern shoppi.
The hotel was just fine.
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I like the location, very close to most attractions and public transportation. The room was clean but i had to lock my suit cases as i suspected a missing item, a little cosmatic gift I purchased and packed it at night and when i returned the next day i checked my stuff but I could not find it.I have reported to the hotel but they blamed it on me. i didn't want to ruin my trip so i bought a lock and locked my suit cases. The breakfast was good but no variety. What i really liked was the location and the room size, and the beds were comfy.
Stayed 5 nights in Mar 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good, property was clean. Had the pool to ourselves and our room was spacious.
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people at the hotel were very nice--great service and staff.
Stayed 2 nights in Mar 2019

10/10 Excellent

Kettly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Interesting hotel!
Very large and confortable room; location is good; breakfast needs to be improved. WI fi does not work in the upper floors. Very friendly staff. I would stay there again.
Stayed 5 nights in Feb 2019

8/10 Good

Filip

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Good value for money! Nothing special about the room but nothing wrong either. The staff were friendly and the room was clean. The breakfast could be improved, otherwise a good stay for a really good price!
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Underground Garage a PLUS
The best part of the stay was the underground parking garage. We rented a car and wanted to make sure it was safe and this gave us that extra security and peace of mind. Also, service was good. Our flight got delayed an hour and we didn’t get to check in until about 1:30 am! The door man was helpful and in good spirits. Hotel is not luxurious but for a couple hours of sleep or just a night of sleep it is sufficient.
Stayed 1 night in Nov 2018
Response from abdel on 17 Dec 2018
thank you for your time and your comment, we really appreciat it, you are welcome next time.

8/10 Good

kan, canberra, Au

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel 40 min from the medina
Hotel about a 40 min walk to the medina, with good facilities in the surrounding areas
Stayed 1 night in Jul 2018

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Apr 2018

8/10 Good

Nagore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Good location. Lots of restaurants nearby. Close to transportation.
Stayed 4 nights in Feb 2018
Response from ABDEL on 15 Feb 2018
THANK YOU VERY MUCH FOR YOUR REPLAY.

6/10 Okay

Chisel, Somerset UK

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Friendly staff.
Since my stay in September 2016 overall cleanliness has dropped. Hotel needs maintenance and pool is very dirty.
Stayed 7 nights in Nov 2017

10/10 Excellent

felix, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel in center of city with great staff
Hotel at walking distance to many places with great staff
Stayed 4 nights in Oct 2017

8/10 Good

Dick, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice unassuming hotel, comfortable & clean
Good location on Gueliz District suited us. Shops and cafes nearby.

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean hotel great staff eager to help location is superb

8/10 Good

Samuel, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was pleasant. This was the second time we state at this hotel and it was nice both times. The wifi didn't work the best in patches but overall it was good.

6/10 Okay

Carolyn, Vancouver,Wa

Liked: Cleanliness, staff & service, property conditions & facilities
Basic hotel
We booked this hotel after having a bad experience at a Riad previously booked for 3 nights, only stayed there 1 night. We enjoyed the restaurant very good and reasonable, booked this because they had a pool but water was too cold so did not swim. Shopping mall only a couple of blocks away.
hi, thank you for your comment all the best :)

6/10 Okay

Esther

Disliked: Cleanliness, property conditions & facilities, room comfort
Ok
Hôtel bien placé et qui a sûrement eu de beaux jours il y a plusieurs années. Grande chambre, avec un balcon. Parking souterrain. Mais il a besoin d’un coup de neuf. La chambre n’était pas propre alors que ça devrait être essentiel. Petit dej modeste mais convient très bien.
Stayed 1 night in Feb 2020

4/10 Poor

Norio

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
二回目に宿泊した部屋にはグラスもタオルもハンガーも準備されていなかった。
Stayed 2 nights in Jan 2020

8/10 Good

Norio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Zine eddine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien
Stayed 1 night in Nov 2019
Response from abdel on 21 Dec 2019
we appreciate your comment,hope to see you next time. Best regards.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La situation géographique, la propreté des chambres et de la salle de bain, lit confortable
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
La situation géographique qui pour moi est parfaite, le calme, la propreté et l’accueil. C’est déjà pas mal. Le petit-déjeuner par contre n’est pas au top dans le choix mais en quantité suffisante si l’on a faim, et la salle est tristounette. Colle on y passe pas la journée, cela reste acceptable.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
設備はちょっと古いけど写真より全然良く感じました。 値段もお手ごろだし朝食ついてるし WiFiもそこそこだし文句なしです。 近くには大きなスーパーやモールがあるのでビールも買えるし何でもそろう地区にあると思います。 空港へは近くの空港行のバスで30MADで行けます。 とにかく良かったですｗ
Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveller

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Helaas hebben wij geen fijne nachtrust gehad, bedden waren keihard steen matras, dagelijks rugpijn hierdoor. Bed was kapot zat geen houtplankje waardoor mijn zus door bed xakte. Medewerkers hielpen niet met koffers en rolstoel., Nee niet voor herhaling vatbaar. Douchekop ook stuk, door harde straal water vloog de kop eraf. Ontbijt keiharde broodjes.
Stayed 6 nights in Aug 2019

2/10 Terrible

Youssef

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not recommended
Hola,en pocas palabras horrible.La limpieza inexistente, no solo porque no se había limpiado detrás de los últimos que se habran alojado en esa habitación pero se veía que no se había limpiado en meses ahi:las puertas y ventanas con salpicaduras y manchas de todo, el baño muy sucio, toallas viejas muy usadas, sabanas con manchas de lejía ,muy usadas.Cuando nos hemos quejado en recepción básicamente nos han dicho que lo iban a limpiar y al volver mas tarde solo vimos el cristal de la terraza limpiado y nada mas tocado.Encima dejamos un refresco en la nevera que desapareció el dia siguiente ,lo que me parece flipante porque sea lo que sea eso es robar.Estar en un sitio tan sucio y el trato que nos han dado al quejarnos ,como si no entendieran de que estamos hablando nos ha hecho pasarlo bastante mal.La ubicación es muy buena y por lo menos tienen garaje (extremadamente pequeño y extrecho hasta para nuestro Clio pero lo agradecemos).Wifi pone que se conecta pero no funciona.Entendemos que no es un hotel de 5 estrellas pero tampoco es de los mas baratos.Conclusion,no recomiendo ni volveremos nunca a ese hotel.
Stayed 2 nights in Aug 2019

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trevlig personal. God mat. Bra service!
Stayed 5 nights in Jun 2019

8/10 Good

Redouan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent rapport qualué/prix. Seul bémol : petit déjeuner
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

4/10 Poor

Vanessa

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Déçue ne le recommande pas
Petit-déjeuner très médiocre. Personnel pas très accueillant Navette aeroport qui devait être gratuite à été finalement payante. Chambre donnant sur la rue, très très bruyant la nuit (voiture bagarre personnes qui parlent très fort ...) Piscine dangereuse pour les enfants, pas du tout adaptée
Stayed 5 nights in Apr 2019

10/10 Excellent

Naima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sejour tres agreable
Bon sejour hotel tres bien situe propre et personnel agreable et le restaurant represente un vrai plus
Stayed 6 nights in Mar 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La situation de l'hôtel, chambre spacieuse avec balcon, la gentillesse du personnel. L'hôtel est bien entretenu. Bonne atmosphère générale.
Stayed 2 nights in Mar 2019

4/10 Poor

Verified traveller

Stayed 6 nights in Feb 2019

4/10 Poor

Verified traveller

Stayed 6 nights in Feb 2019