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Reviews of Paragon Casino Resort

3.5 out of 5
Paragon Casino Resort
711 Paragon Place, Marksville, LA

Reviews

7.0

Good

Rating 10 - Excellent. 256 out of 813 reviews" "
Rating 8 - Good. 199 out of 813 reviews" "
Rating 6 - Okay. 133 out of 813 reviews" "
Rating 4 - Poor. 115 out of 813 reviews" "
Rating 2 - Terrible. 110 out of 813 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Lora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Ginger84 on 1 May 2024
Thank you for your feedback. We will be addressing your concerns.

6/10 Okay

Vickie

Reservation was not available in system. Clerk had to contact Expedia
Stayed 1 night in Apr 2024
Response from Ginger84 on 1 May 2024
Thank you for your feedback. We will be addressing your concerns.

8/10 Good

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the game options. The room was tastefully appointed. I did not like the stopped up tub in the bathroom and the toilet paper holder was broken and kept falling off the wall.
Stayed 1 night in Apr 2024
Response from Ginger84 on 1 May 2024
Thank you for your feedback. We will be addressing your concerns.

6/10 Okay

Carl

Disliked: Cleanliness, staff & service, property conditions & facilities
balcony veiw was good. Rooms are not clean, room service do not make up bed or change sheets ,remove dirty towels
Stayed 2 nights in Apr 2024
Response from GINGER19 on 19 Apr 2024
Thank you for your feedback. We will be addressing your concerns.

10/10 Excellent

Carol, Houston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and quit.
Stayed 1 night in Apr 2024
Response from Ginger19 on 17 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

DaMiya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Apr 2024
Response from Ginger19 on 16 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

James C.

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Had a very good room. Bed was very comfortable. Very clean. Easy parking.
Stayed 2 nights in Apr 2024
Response from Ginger19 on 16 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Terrance

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve been visiting The Paragon Casino & Resort for the past 5yrs straight and my experience is always a relief and nice time! I sometimes have complimentary rooms and the times I don’t, I pay the price, why? Because it is worth every penny! Thanks for making my experience amazing Expedia!
Stayed 3 nights in Apr 2024
Response from Ginger19 on 16 Apr 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Lamesha

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Ginger19 on 16 Apr 2024
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Stephanie A., New Orleans

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Ginger19 on 16 Apr 2024
Thank you for your feedback.

10/10 Excellent

Frederika, Boyce

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checking got mixed up Expedia on sent one over and I purchased to … but the front desk clerk fixed it!
Stayed 1 night in Mar 2024
Response from Ginger19 on 16 Apr 2024
Thank you for your feedback.

10/10 Excellent

BRYAN

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
So many things for kids to enjoy here
Stayed 3 nights in Mar 2024
Response from Ginger19 on 16 Apr 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Charlotte, Sterlington

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Ginger19 on 16 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Gerson

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was awesome. I love the lobby!
Stayed 1 night in Mar 2024
Response from Ginger19 on 16 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 1 night in Mar 2024
Response from ginger on 20 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Chase

Stayed 6 nights in Mar 2024
Response from Ginger19 on 16 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

sonja

Stayed 1 night in Mar 2024
Response from Ginger19 on 16 Apr 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Malcolm

Stayed 1 night in Mar 2024
Response from Ginger19 on 16 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

SOPHIE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Ginger on 10 Mar 2024
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Tina

Stayed 1 night in Mar 2024
Response from Ginger19 on 16 Apr 2024
Thank you for your feedback. We will be addressing your concerns.

8/10 Good

Brandon

Stayed 1 night in Mar 2024
Response from Ginger19 on 16 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Lacey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the walking trail
Stayed 1 night in Mar 2024
Response from page on 2 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

debbie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from page on 2 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Preston

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from page on 2 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Clark, Rowlett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from page on 2 Mar 2024
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Jessica

Travelled with partner
Disliked: Amenities
The inside pool was Amazing! The golf court was Awesome The room, however, was not so great. The air conditioner wasn't cooling off the room at all. There was only 1 restaurant opened, and that was horrible!
Stayed 2 nights in Feb 2024
Response from page on 2 Mar 2024
Thank you for your feedback. We will be addressing your concerns.

10/10 Excellent

Chase

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just all around good place
Stayed 6 nights in Feb 2024
Response from Ginger on 10 Mar 2024
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Russ, Justin

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The casino was terrible, machines were old. Very Few machines. Hotel rooms were terrible. They would not clean our rooms. Will never stay there again. Way over priced.
Stayed 2 nights in Feb 2024
Response from page on 2 Mar 2024
Thank you for your feedback. We will be addressing your concerns.

6/10 Okay

Rochelle

Stayed 1 night in Feb 2024
Response from Ginger19 on 16 Apr 2024
Thank you for your feedback.

4/10 Poor

Jennifer

Travelled with partner
Disliked: Staff & service, property conditions & facilities
The staff was rude and not helpful. Overcharged for room
Stayed 1 night in Feb 2024
Response from page on 2 Mar 2024
Thank you for your feedback. We will be addressing your concerns.

10/10 Excellent

ANGELIA

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great, just needed to put soap in the rooms
Stayed 1 night in Feb 2024
Response from Page on 18 Feb 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was nicenand clean. Staff was polite. Was told the room we booked wasn't available upon arrival but was given another room which was nice.
Stayed 1 night in Feb 2024
Response from pAGE on 15 Feb 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Feb 2024
Response from pAGE on 15 Feb 2024
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Brent, Lake Charles

Business traveller
Went to check in and was told that Expedia had not forwarded my reservation.
Stayed 1 night in Feb 2024
Response from page on 10 Feb 2024
Thank you for your feedback. We will be addressing your concerns.

10/10 Excellent

Morris

Travelled with partner
Liked: Cleanliness, amenities
Room was great, comfortable bed and big room. Casino was ok, super tight machines and table games ok. A lot of unpleasant staff.
Stayed 1 night in Feb 2024
Response from page on 10 Feb 2024
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Room stayed hot
Stayed 1 night in Feb 2024
Response from page on 10 Feb 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from page on 10 Feb 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Karen, Pierre Part

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always our go to for a quick getaway. We love it here!
Stayed 2 nights in Jan 2024
Response from page on 30 Jan 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Rosette

Stayed 2 nights in Jan 2024
Response from page on 27 Jan 2024
hanks for staying with us. We appreciate your feedback!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from page on 23 Jan 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from page on 27 Jan 2024
hanks for staying with us. We appreciate your feedback!

8/10 Good

Annie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing, except there is no microwave or coffee maker available.
Stayed 1 night in Jan 2024
Response from page on 23 Jan 2024
Thank you for your feedback. We will be addressing your concerns.

10/10 Excellent

Lorie

Stayed 1 night in Jan 2024
Response from page on 27 Jan 2024
hanks for staying with us. We appreciate your feedback!

6/10 Okay

Nicholas

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from page on 23 Jan 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Carla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from page on 30 Jan 2024
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Holly

Stayed 1 night in Jan 2024
Response from page on 23 Jan 2024
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Sharon

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
If you get a chance to enjoy the pool area it’s very nice, I didn’t get to but I did look in at it. The room itself was small, there were ants in the bathroom. I noticed them in the sink and washed them down but they were also on the towels a when I got out of the shower. Not very good sound proofing as we could hear kids yo and down the hallway most of the nights we stayed.
Stayed 1 night in Jan 2024
Response from page on 27 Jan 2024
Thank you for your feedback. We will be addressing your concerns.

6/10 Okay

Sharon

Stayed 1 night in Jan 2024
Response from page on 23 Jan 2024
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Michelen

Disliked: Cleanliness, staff & service
The room was hot . Ac didn’t work . Lampsandroom was dusty
Stayed 1 night in Dec 2023
Response from page on 23 Jan 2024
Thank you for your feedback. We will be addressing your concerns.

8/10 Good

Sloan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I basically liked everything about the place, i just wish i could win in the casino 🎰 and that's what i didn't like, also i would like is complimentary breakfast..
Stayed 1 night in Dec 2023
Response from page on 23 Jan 2024
Thank you for your feedback. We will be addressing your concerns.