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"There was no stay, the host didn't respond at all to give me the keys, waited for the email with details till today nothing. I would like to get my refund. "

"Due to double booking we were left stranded in Africa. No accommodation, no service recovery. I do not recommend using this site or staying here. customer service took 40+ mins to answer and still provided no resolution. Do not use this site or book here if you are traveling with family. "

"The was no staff"

"Really comfortable self-catering unit, staff friendly & efficient"

"We thoroughly enjoyed our stay at La Côte d’Azur. We were welcomed warmly and especially enjoyed Siswe, the gentleman at reception. The apartment was so beautiful and clean and had everything we could have needed. Keep in mind that in South Africa, there are no electrical plugs in bathrooms "

"The location and setting was just amazing. Well kept and modern facilities, staff is amazing and we had breakfast every morning, on the porch overlooking the sea. Definitely recommended."

"Lovely units, super clean and amazing for families with young children."

"Place needs a serious upgrade, please INSPECT property as your credibility as hotels.com is on the line! There were cockroaches in room, they only sprayed doom and next day we as guests had to stay in the room. I have used this website for 12 yrs and have never been so horrified at the state of a hotel and the way they handled this issue. Please investigate!! "