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"Friendly staff and lovely ‘character’ hotel room. Next time we’ll try the spa which looked lovely too."

"A high class hotel with excellent staff. "

"The staff we encountered were all lovely. So pleasant and helpful. Room was clean and spacious. We had a bath with shower over, always plenty of hot water. Breakfast was good. The man from Liverpool was so cheerful and welcoming each morning, a great start to the day. Had food and drinks in the bar which we enjoyed. Would not hesitate to recommend the hotel. "

"Breakfast good "

"This is our second visit to this hotel and we will return next time we are in Chester. The location with the Park & Ride next door is very handy for visiting the city. The large on site parking is ideal. Food purchased was very good. The pool of course is a bonus. All members of staff we met from the receptionists to the room attendants were friendly and professional. The only thing missing was a fridge in the room."

"Friendly and welcoming, five minute walk to centre good breakfast it’s comfortable will definitely book again"

"Rooms ok but service goes downhill quickly when the hotel is busy - had to wait 5 minutes for someone to turn up at the reception desk and the breakfast is limited to a greasy buffet with no real healthy options. Service definitely different to other MacDonald hotels once they have a larger number of guests"

"Excellent stay, and reception staff were fantastic when I requested to upgrade my room."

"Nice hotel, would stay again. Good helpful staff."