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"I felt like the staff judged us based on our skin color. We booked a room for one night and then decided to get it for another 2 nights, just in a different room. But after we checked out on the first night, the lady who works the front desk and housekeeping LITERALLY went through the garbage (that has non-see-thtough, black garbage bags) to find something thats about the size of my thumb nail . There weren't any ashes anywhere or anytype evidence that there was any smoking in the room other than what they found. So we got kicked out and they took our deposit. Wouldn't let us speak to management or anybody above them. "

"Overall, we had a wonderful experience. The room and the common areas were clean and welcoming. Parking was handy. Staff we interacted with were friendly and helpful. This is our second stay at this facility, and we will definitely stay here again when in Duluth. The only negative observation I will make is that the breakfast was the weakest aspect of our stay. The hot items were barely warm. Staff did not seem to be present to answer questions or assure that hot items remained hot."

"Best place. Magical "

"Nice to be right on lake shore"

"Great breakfast, quiet location, comfortable beds, and friendly staff."

"Good"

"breakfast at boat club restuarant was not edible"

"My wife and I really enjoyed our stay at the hotel. We enjoyed our room and the other amenities a lot and couldn’t have asked for anything more!"

"I have never felt so hasseled about having a service dog. It left me so upset all night and most of the following day. I couldn't wait to get away from that place and i will never go back. I totally regretted making reservations online previous to my stay. I would have left and found a different hotel if i could have got my money refunded. The check process was ridiculous, too. I have traveled all over the country and never had such a fussy checkin process. Aside from the checkin hassle, and the hassling about the service dog, the place was fine."