Lobby sitting area

Reviews of Microtel by Wyndham Acropolis

2.5 out of 5
Microtel by Wyndham Acropolis
E Rodriguez Jr Ave C5, Quezon City, Manila

Reviews

8.4

Very good

Rating 10 - Excellent. 57 out of 138 reviews" "
Rating 8 - Good. 56 out of 138 reviews" "
Rating 6 - Okay. 13 out of 138 reviews" "
Rating 4 - Poor. 7 out of 138 reviews" "
Rating 2 - Terrible. 5 out of 138 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jocelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to friend’s house. Don’t like the yellowish color of toilet water even after you flush several times.
Stayed 1 night in Dec 2023

10/10 Excellent

Ramon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good facility
Stayed 2 nights in Feb 2023

10/10 Excellent

Sheri

Travelled with group
Liked: Amenities
Friendly service. Very accommodating
Stayed 4 nights in Jul 2023
Response from FOM on 8 Sept 2023
Thank you for sharing your feedback! We are grateful to hear your comments about our services and facilities, as our priority is to always provide the best to our valued guests. Rest assured that these will be shared with the whole team. Again, we would like to thank you for choosing to stay with us, and we hope to be of service to you again soon.

8/10 Good

Elizabeth

Travelled with partner
Liked: Staff & service, property conditions & facilities
Buffet breakfast and friendly staff.
Stayed 4 nights in May 2023

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are courteous and polite…easy parking…amenities…
Stayed 3 nights in Apr 2023

6/10 Okay

Joyce

Travelled with partner
Disliked: Cleanliness, amenities
Location is great. Easy walk to Eastwood. Security guards were fantastic they made us feel important and safe. Front desk staff was busy with paperwork or computer work most of the time that they hardly acknowledge our presence when we go in and out. Reminder that a warm hello and smile are always good to make guests feel welcome no matter how busy they are. Overall experience was just okay. Thank you!
Stayed 4 nights in Apr 2023

10/10 Excellent

Brent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Microtel was clean, convenient, service was great, the restaurant was convenient and had good food
Stayed 6 nights in Feb 2023

2/10 Terrible

Ranilo

10/10 Excellent

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly and helpful. They are accommodating with our requests. Rooms are cleaned thoroughly.
Stayed 3 nights in Oct 2022

10/10 Excellent

Cynthia

Liked: Cleanliness, amenities, property conditions & facilities
The place is clean and quiet
Stayed 1 night in Apr 2022

8/10 Good

MARIA ESTRELLA

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2020

4/10 Poor

Policarpio

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
We were given a room next to the elevator. The clanging and banging noise when on throughout our stay. The cost of the meal was highway robbery. 500 pesos for a cup of rice 2 pieces of chicken a table spoon of mix vegetable that’s lunch. Dinner same With small tilapia. Will I recommend using microtel ? Definitely Not.
Stayed 1 night in Dec 2020

10/10 Excellent

Karen

Stayed 2 nights in Nov 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

Lilibeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy hotel
It was a pleasant one night stay. We did not avail the breakfast because we had to check out at 3:00 am for our flight. But the room was comfortable, two queen beds and the room was very spacious and clean. Compared to the other hotels that we have stayed, this hotel is the best. We got an idea to book all the way in this hotel again on our next visit.
Stayed 1 night in Jan 2020

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Anne, QC

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall stay is okay.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
only prepared one stuff toiletry for each room where five of us check in. old beddings. fridge not working.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Stayed 2 nights in Oct 2019

10/10 Excellent

Che, ezon City

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located near Eastwood Mall and other events places
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, Cleanliness and most of all friendly staff 👍
Stayed 3 nights in Sep 2019

4/10 Poor

Daisy

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Aug 2019

8/10 Good

Ian

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
The breakfast buffet wasn't what we were expecting. A little bit disaapointed.
Stayed 2 nights in Aug 2019

8/10 Good

Tammy

Liked: Cleanliness, property conditions & facilities, room comfort
O. K. Hotel
The service from the hotel was great. The service from the restaurant was not.
Stayed 2 nights in Jul 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
bathrooms/ countertops and grouts in between tiles are dirty, never been scrubbed in a long time, towels and bed sheets are dingy/very old and gray, not white anymore, rooms needs to be repainted
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019
Response from Sam on 12 June 2019
Thank you very much for choosing to stay at Microtel by Wyndham Acropolis. Thank you for taking the time to share your feedback.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean.
Stayed 1 night in May 2019
Response from Sam on 12 June 2019
Your review is truly appreciated and will certainly encourage and motivate all of us to maintain and even exceed our quality of service.

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean room. Love the queen beds! Very courteous staff.
Stayed 1 night in May 2019
Response from Sam on 12 June 2019
Thank you very much for taking the time to post a great review of your recent stay in Microtel by Wyndham Acropolis. Our team is happy that we were able to meet all your expectations by providing a superb place to stay with great customer service. We look forward on your next visit

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is located near walking distance of many food places. However it faces a always congested road and it get kind of noisy when you sleep.
Stayed 5 nights in Apr 2019
Response from Sam on 12 June 2019
Thank you for sharing your experience during your recent stay with us. We have taken note of your room preference and your comment with regard to the noise. Please be assured that we take our guest comfort seriously. We apologize for the inconvenience. We look forward to welcoming you back.

10/10 Excellent

VERNA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels
Service was superb! Everything’s clean.
Stayed 1 night in Apr 2019
Response from Sam on 12 June 2019
Thank you for sharing your experience during your recent stay and for your excellent rating. We are happy to know that we have met and exceeded your expectations during your stay and the service that our staff rendered. We will surely relay this positive comment to the team

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean modern good location........nothing more to say
Stayed 1 night in Apr 2019
Response from Sam on 1 May 2019
Thank you very much for choosing to stay at Microtel by Wyndham Acropolis. Thank you for taking the time to share your feedback. We'd be honored to have you stay with us again on your next visit to Quezon City.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019
Response from Sam on 1 May 2019
Thank you for taking the time to share your feedback. We'd be honored to have you stay with us again on your next visit to Quezon City.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to my friends condo so I will stay again... Staff didn’t advise me about water available in hall by the lift and the fridge was not working!!
Stayed 1 night in Apr 2019
Response from Sam on 20 Apr 2019
Thank you for posting a comment about your recent stay here at Microtel by Wyndham Acropolis! It is with deep concern to know about your experience during your recent stay with us. Rest assured that we will cascade this to the departments concerned and address them accordingly. We value your comments as it gives us the opportunity to serve our guests better. Thank you once again for your valuable feedback and we hope we will be given another opportunity to be of service to you again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice. Value for money
Stayed 1 night in Mar 2019
Response from Sam on 20 Apr 2019
Thank you very much for choosing to stay at Microtel by Wyndham Acropolis. Thank you for taking the time to share your feedback. We'd be honored to have you stay with us again

10/10 Excellent

Jem-Fiona, Antipolo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable price for a group of 4 people, super clean rooms, courteous staff and free breakfast.
Stayed 1 night in Mar 2019
Response from Sam on 20 Apr 2019
Thank you for making Microtel by Wyndham Acropolis your home and sharing your experience. We are glad that we have met your expectations during your stay. Your positive feedback about the cleanliness of our room will surely be cascaded to our team. We look forward to welcoming you again on your next visit.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019
Response from Sam on 20 Apr 2019
Thank you very much for choosing to stay at Microtel by Wyndham Acropolis. Thank you for taking the time to share your feedback. We'd be honored to have you stay with us again on your next visit to Quezon City.

8/10 Good

KGM, Padre Garcia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a limited service hotel but for what we need for this stay - that is just what we need! A nice, clean and comfortable bed; clean bathroom and with hot shower; free parking and wifi. For the rate that I got - it's close to 5 stars for value I received.
Stayed 1 night in Mar 2019
Response from Sam on 31 Mar 2019
Thank you very much for choosing Microtel by Wyndham Acropolis and taking the time to share your feedback with us. I'm happy that you loved our clean and comfortable beds, and our hotel facilities Feedback such as yours encourages us to continuously improve our facilities and most importantly, our customer service.

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our go to hotel in Metro Manila
We arrived earlier than scheduled yet the receptionist gave us the opportunity to check in earlier than the actual check in time. Truly a great hotel to stay in Metro Manila. Very accessible to Eastwood, local fastfood and restaurants and very courteous staff.
Stayed 1 night in Feb 2019
Response from Sam on 14 Apr 2019
Thank you very much for taking the time to post a great and beautiful review of your recent stay in Microtel by Wyndham Acropolis. Our team is happy that we were able to meet all your expectations by providing a superb place to stay with great customer service. Your review is truly appreciated and will certainly encourage and motivate all of us to maintain and even exceed our quality of service.

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The place is centrally located, and the people working there are very friendly. But the hotel is very old and not upgraded at all, which you can see in the rooms and especially in the bathrooms. Rooms are also pretty cramped. I'd paid for the breakfast buffet during booking. Seemed worth it.
Stayed 1 night in Feb 2019
Response from Sam on 14 Apr 2019
Thank you for sharing your experience. The hotel is situated conveniently for business and leisure travelers. We are glad that you appreciate what our location has to offer and was satisfied with the service that our staff rendered. We value your comments as it gives us the opportunity to serve our guests better. We do hope that you will give us another chance to be of service to you.

10/10 Excellent

jonah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient to all from room to shopping centre and
every thing in room was just ok ,staff are helpful ,convenient to restaurant, shopping centre ,pharmacies nearby definitely coming back
Stayed 1 night in Jan 2019
Response from Sam on 28 Jan 2019
Thank you for sharing your experience. The hotel is situated conveniently for business and leisure travelers. We are glad that you appreciate what our location has to offer and was satisfied with the service that our staff rendered. We look forward to welcoming you back at Microtel by Wyndham Acropolis

8/10 Good

Nando, Singapore, sg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was a pleasant stay aside from the 500Php buffet breakfast which I find mediocre, the selection is pretty less or somewhat not so good. overall, it is still a pleasant stay, the rooms are so clean, beds are so comfortable, and I would recommend it to friends who wants to stay near eastwood. for the price and the room quality, it is a gem.
Stayed 2 nights in Dec 2018
Response from Sam on 2 Jan 2019
Thank you very much for choosing to stay at Microtel by Wyndham Acropolis. I'm happy that our team was able to provide you with efficient, courteous and professional service that we are best known for. Thank you for taking the time to share your feedback. We'd be honored to have you stay with us again on your next visit to Quezon City.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfy hotel with good service. We’ll definitely come back.
Stayed 2 nights in Dec 2018
Response from Sam on 2 Jan 2019
Thank you so much for sharing your recent experience and for giving us an excellent rating. We look forward to welcome you on your next visit.

10/10 Excellent

Chinx

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Microtel Must Try
Microtel makes us relax the way we want to. Its a very nice hotel. Bed is very comfortable that we had a good night sleep.
Stayed 2 nights in Dec 2018
Response from Sam on 2 Jan 2019
Thank you for making us your preferred hotel in Quezon City and taking the time to write a review of your recent stay. Our team is glad that you scored us highly in terms of your sleep quality. We hope we get the chance to serve you again here in Microtel by Wyndham Acropolis.

6/10 Okay

Franz, Cebu

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel but no free breakfast, aircon not so cold and shower curtain smells bad.
Stayed 1 night in Nov 2018

4/10 Poor

Traveller, Melbourne, Australia

Disliked: Staff & service, property conditions & facilities, room comfort
My room was left unlocked 2 days in a row (even after complaining). 2 days later they reset my room meaning my safe with passport & money in it had been left unlocked all. Room service meals were cold by the time that got to the room and the restaurant menu was very basic.
Stayed 11 nights in Oct 2018
Response from Francis A. Salanguit on 28 Oct 2018
Dear Ms. Vawdrey, Thank you for taking the time to tell us about your experience at Microtel by Wyndham Acropolis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Microtel Inn and Suites by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good stay.
The hotel is neat. The staff are always ready to help and approachable. Our room was comfortable and it made our stay very pleasant. I like that this hotel has an ice maker located on the third floor so anyone could just grab ice anytime. The restaurant on the first floor has a good menu but their rice was too soft.This hotel has a bidet for the toilet which was very nice. My only concern is that when you take a shower, the water accumulates on the floor because the floor isn't designed to have the water flow to the drain which is placed next to the wall and far from the center. It floods every time and you would have to wait for the dirty water to go down the drain before continuing your shower. Other than that, it was a good stay.
Stayed 2 nights in Jun 2018
Response from AEsplanada on 5 July 2018
Thank you very much for your giving us a 5 star rating. We are happy to learn that you were satisfied with the services you received from our staff during your recent stay with us and appreciate the amenities of the hotel.Please allow me to apologize firsthand for the inconveniences you experienced during your stay. Rest assured that steps have been undertaken to ensure that this does not happen again. Please do let us know what else we can do to make it up to you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All of the staff was so kind and helpful
Stayed 1 night in Jun 2018
Response from Arian Esplanada on 25 June 2018
Thank you for sharing your experience. We are happy to learn that you were satisfied with the services you received from our staff during your recent stay with us. We look forward to welcoming you back soon.

8/10 Good

Aileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018
Response from AEsplanada on 29 May 2018
Thank you for your valuable feedback and giving us a 4 star rating. We look forward on your next visit here in Quezon City.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Hotel staff are very helpful. The room we stayed in was very nice and clean. We have minor issues like the toilet bowl wasn’t working but we love our stay overall.
Stayed 2 nights in Apr 2018
Response from AEsplanada on 27 Apr 2018
Thank you for sharing your experience. We are happy to learn that you were satisfied with the services you received from our staff during your recent stay with us. We look forward to welcoming you back soon.