Ratings based on 21,001 Verified Reviews

3.9 out of 5
84% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia-Verified Reviews
5 out of 5
by A verified traveller

Posted 10 Jul. 2020
Comment from Hotel Management
12 Jul. 2020 by The New Yorker Hotel, Hotel Management
Dear Anonymous, Thank you for choosing to stay at The New Yorker Hotel while you were in New York City. We appreciate your review of your stay. Please take a few additional minutes to rate your experience on tripadvisor. We look forward to welcoming you back to The New Yorker Hotel in the near future.
4 out of 5
by A verified traveller

Posted 8 Jul. 2020
The hotel is average there is nothing special about it compared to other hotels. It is however located in the middle of everything across the street is Madison square arena Macy’s is a block away, we did however feel very unsafe as the are a lot of drug users everywhere on the surrounding blocks
Comment from Hotel Management
8 Jul. 2020 by The New Yorker Hotel, Hotel Management
Dear Anonymous: Thank you for your honest feedback. Please be assured your response will be shown to the NYPD as well as other government officials as the hotel is unable to control the citizens outside the hotel.
5 out of 5
by A verified traveller

Posted 6 Jun. 2020
Great location. Friendly accommodating staff. Stayed here many times
Comment from Hotel Management
6 Jun. 2020 by The New Yorker Hotel , Hotel Management
Dear Valued Guest Thank you for choosing to stay at The New Yorker Hotel while you were in New York City. We value your positive feedback and are delighted to read you enjoyed your stay, our centralized location and the service provided by the "FRIENDLY" staff. We look forward to welcoming you back to The New Yorker Hotel in the near future Warm regards
5 out of 5
by A verified traveller from Toronto

Posted 20 May 2020
We loved everything about our stay at the New Yorker. The queen suite we booked met up to our expectations and it also came with a balcony, which was a huge plus. The staff were also very friendly and made our stay very enjoyable. When asking for a rollaway bed and a late check-out, they were there for us when we called through the phone. I highly recommend this hotel to anyone who is planning on staying in Manhattan. I will definitely stay here again if I plan on visiting again :)
Comment from Hotel Management
4 Jun. 2020 by The New Yorker Hotel, Hotel Management
Dear Valued Guest Thank you for choosing to stay at The New Yorker Hotel while you were in New York city. We value your positive feedback and are delighted to read you enjoyed your stay We look forward to welcoming you back to The New Yorker Hotel in the near future.
1 out of 5
by A verified traveller

Posted 1 Apr. 2020
Hotel was not open for our stay!!! Absolutely no feedback given - had to call and find out it was shut to to Corona Virus.
Comment from Hotel Management
6 Apr. 2020 by The New Yorker Hotel, Hotel Management
Dear Valued Guest: Thank you for choosing to stay at The New Yorker Hotel. We regret you were not able to make your trip to New York City. please contact the hotel directly and speak with our Guest Experience Manager. We would like the opportunity to rectify your experience. Warm regards
2 out of 5
by A verified traveller

Posted 26 Mar. 2020
I don’t like how we got charged so much for checking in early
Comment from Hotel Management
27 Mar. 2020 by The New Yorker Hotel , Hotel Management
Dear Valued Guest: Thank you for choosing to stay at The New Yorker Hotel while you were in New York City. We appreciate your feedback and would like to investigate further, please contact the hotel directly and speak with our Guest Experience Manager. We would like the opportunity to rectify your experience. Sincerely
5 out of 5
by A verified traveller

Posted 20 Mar. 2020 on Hotels
Comment from Hotel Management
21 Mar. 2020 by The New Yorker, Hotel Management
Thank you for taking the time out to review our hotel, your feedback is very important to us. We hope to welcome you again in the near future.
3 out of 5
by A verified traveller

Posted 19 Mar. 2020
Comment from Hotel Management
19 Mar. 2020 by The New Yorker hotel , Hotel Management
Dear Valued Guest Thank you for choosing to stay at The New Yorker Hotel while you were in New York city. We look forward to welcoming you back to The New Yorker Hotel when your travels find you returning to New York City Sincerely
5 out of 5
by A verified traveller

eart of city

Posted 19 Mar. 2020 on Hotels
Veey nice art deco hotel in heart of city. Have stayed here several times and never disapointed
Comment from Hotel Management
19 Mar. 2020 by The New Yorker Hotel , Hotel Management
Dear Valued Guest Thank you for choosing to stay at The New Yorker Hotel while you were in New York city. We look forward to welcoming you back to The New Yorker Hotel when your travels find you returning to New York City. Sincerely
5 out of 5
by A verified traveller

Posted 19 Mar. 2020
Comment from Hotel Management
19 Mar. 2020 by The New Yorker Hotel , Hotel Management
Dear Valued Guest: Thank you for choosing to stay at The New Yorker Hotel while you were in New York city. We look forward to welcoming you back to The New Yorker Hotel when your travels find you returning to New York City. Sincerely