Mandarin Hotels, Jacksonville

"Although these are cheap Rooms I can see why! I had roaches in my room and there were many things broken such as the headlight was ripped off of the head board as well as the door being broken."

"My boyfriend and I booked for our anniversary and the room was definitely not what we expected. The towels in the bathroom had rust stains on them. Only 2 decently cleaned towels. The sides on the shower were rusted and looked like it needed to be deep cleaned. We asked to be switched rooms initially due to us booking a beach view and we didn't get that. The receptionist was very nice, and did the best she could. However, going into the new room, it had the same view, but now on a lower floor, and way more smaller than our first room. Disappointed in the room, and didn't want to spend more time downstairs dealing with the room and the cleanliness as I mentioned it was our anniversary and time was already spent on this. As we had dinner reservations. More than likely, won't be coming back to this location and now hesitant to visit other Margaritaville locations. This location was highly recommended to us by my sister who frequently stays at your Orlando location ."

"The breakfast that’s included is pretty good. It’s similar to that offered by many places. The rooms are outdated; the carpeting feels dirty on bare feet, that’s for sure!"

"We usually love staying at Embassy suites however this location significantly let us down. Staff were not very helpful and check in process/reception took a very long time. Atmosphere was much more chaotic than we are used to with non-stop noise coming in through the walls into the room. "

"Everything was great "

"Staff were very friendly, breakfast was good and outdoor pool area was excellent "

"The privacy deadbolt didn’t work. The toilet never stopped running and had a rust stain down the back. A $25 fee is charged for a pet. I’m not sure what that goes toward. There is no refrigerator. Ice machine is not on the main floor."

"Great staff, beautiful view and beach, very good restaurant, clean and comfortable. A bit if a surprise but a great one!"

"This property is convenient to get to..the room was very spacious and the view over the lake was refreshing. The pool are were very clean nice outdoor furniture. The deck by the pool was large and also overlooked the lake. We enjoyed our 2 nite stay very much. We had a a/c problem and maintenance was knocking in less than 5 mins.to fix it. We would definitely stay again."