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"Beautiful building, and the inside of the hotel was amazing, the complimentary breakfast was so good, the only issue I had was that I put in a request for extra pillows and was told they’d be dropped off, I waited over 2 hours and nothing and ended up taking a nap, while I was in bed and wasn’t dressed and the door swung up and housekeeping walked in… I was extremely embarrassed and on top of that never got the pillows. "

"Easy to find. Comfortable beds. Close to local amenities."

"Every staff member we encountered was super nice. The place was very clean, however, it needs a major "face lift." Holes in the wall, dripping faucets, craters the n the parking lot... Ample choices for breakfast. Eggs and sausage were cold though."

"yes"

"Hotel was clean, parking you pay 19.00 per day but made it easy to park so worth it, "

"Hotel lobby area has been updated. Room we stayed in was not except for the bathroom. The room itself was just painted but you can see that it has some humidity issues. Overall it was an ok place to stay."

"I had a early morning appointment so I wasn’t able to have breakfast, but there was ample enough parking, I spilled a 1/2 a cup of soda so I got a hand towel and cleaned it up, it was disgusting to the point it was almost black, so I got a wet washcloth and cleaned up the sticky part and that was even worse. Dirty disgusting dirty. The place is almost brand new these people should be ashamed of their self, leaving it like that. !!!"

"Whenever I’m visiting Syracuse, I stay here. It is clean and dog friendly and the price is right! I enjoy the pool and the bar and free parking. "

"Was great "