New Cross Hotels, Manchester

"Great hotel, staff friendly and nice gym"

"Didn't know we could call the shuttle on our arrival but the free shuttle to the station the next day was very easy and very welcome."

"I stayed here for 1 night as I had an early morning flight. The hotel is in a good location, 5 minute walk from the train station and around 10-15 from Terminal 2. Check-in was good and the manager Steph was lovely. The staff I spoke to in the restaurant were friendly and helpful. The food was also good, but expensive. The room was clean and comfy. However, the hand and body lotion had run out in the shower. Thankfully, I was able to use the other one in the bathroom. I notified the staff member working reception when I was left at approximately 2:30-2:45am but he didn't seem to care and said that housekeeping check these things. They clearly didn't check my room. Despite the issue with the amenities running out in the shower and the receptionist having an indifferent attitude, I would stay at Tribe again."

"Always a warm welcome and a pleasure to stay here"

"Unfortunately we left at 4.45 am so was unable to indulge in breakfast, room was spotless and had everything we needed and more, the staff were a credit to your company, would definitely recommend to friends and will be back again "

"It was fine other than the check in. The woman on reception was very rude - before I even had chance to say anything she barked, 'What's your surname?'. As I'd just booked and she couldn't imemdiately find the reservation she was clearly annoyed. Left a very sour taste. The woman on reception when I checked out (who I've dealt with before and think is South African) was as friendly as ever. "

"Perfect location for what I needed"

"The room was clean and spacious- the staff were attentive and friendly and very professional breakfast was self service and of excellent quality highly recommended for a stay "

"The air conditioning wasn’t working in my room so it was an uncomfortable stay. Very friendly staff though"