Search Chalets in Manchester-by-the-Sea

"The rooms are clean, but the beds were uncomfortable. The curtains had tears or were missing parts. We had 2 rooms and one of the rooms the TV did not work. The staff was SUPER friendly, and informative though, and apologized for the internet being down for a day. We got tickets to the water park which conveniently 3 of the 4 water slides were down, and then a child pooped in the lazy river shutting that down We tried to wait it out, but got tired of that as it becomes very boring for a 13 yo. Also, conveniently you can not get your money back for that. My husband emailed them regarding this, and we still have NOT gotten a response from said email. We ended up just going to the hotel pool...which my son was very happy to have had that option."

"Hawthorne is the best!"

"Very clean modern all around the room is big with a huge bathroom bathtub & shower with all the amenities No swimming pool or breakfast buffet that’s the only negative part"

"They only have a light continental breakfast which does not work for me due to my food allergies so I go out. I miss there hot full breakfast. Parking is plentiful and the location is great. "

"No parking and have to walk to property "

"The location and airport shuttle were beneficial. One driver chose light classical music, which was very relaxing. Another driver may not have realized the importance of a calm environment for travelers. The radio was loud with commercials and jarring music. We tipped accordingly. Didn’t see the breakfast but it was à la carte. The female staff on the phone, and in person, were rather inhospitable. The managers were the outstanding exceptions, as was the pleasant man who checked us in. The hotel is in a state of physical refurbishment. Once the staff is likewise improved, it will garner additional stars."

"Very helpful staff and convenient location."

"Airport shuttle was really helpful"

"Great menu at the restaurant "