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"The property was pristine and all staff members were incredibly attentive and friendly. Our room was spacious and loved having the private onsen. We dined at the hotel for breakfast and dinner -both were excellent but a special kudos to our chef for evening dinner as the steak was exceptional! The location is by the river but no walking path and there is some construction (reason for 4star ) but I would stay here again as we could easily walk to several attractions -gorgeous gardens and the outdoor sculpture museum .It is a little hilly but worth the effort. The hotel also provided a shuttle service to local stations that were prompt and well organized."

"Breakfast and dinner was phenomenal and extensive. Worth every penny! We had a small private onsen attached to our room. Loved that!!!"

"Beautiful hotel, great amenities and excellent staff."

"Beautiful hotel in stunning grounds with view of Mt Fuji from some bedroom windows. It's not accessible by foot & public transport to get to the venue was a little bit challenging."

"Wonderful property. Excellent staff and food. Close to train station. Would stay again."

"The dinner and breakfast is included plus unlimited alcohol. When you check in you need to book your time for dinner slot time frame.s. The food is 10/10. Also you can book a private hot tub room for only 3000 yen tax included. 10-10 hotel and service is 10/10"

"Breakfast and dinner buffet included, beautiful garden and easy access to bus to rope line and hiking. Lovely outdoor Onsen as well as grand windows overlooking mountains and garden. Relaxing."

"A clean, convenient and modern hotel. Staff were very friendly and helpful. We had a Mt Fuji view room and was lucky enough to have a clear weather to see the summit of Mt Fuji."

"Un hotel con mucha historia. Excelente servicio. Bonito lugar. Comida rica."