Hi Kathleen, thank you for your lovely review and for taking the time to write it. We really value our guests and their comfort is important to us. We are so pleased you enjoyed your stay. We hope we can welcome you back some time.

Thank you so much for your lovely review Jo. It was a delight meeting you and getting to know you a little. We are so pleased you found the apartment comfortable and we can't wait to welcome you back.

For your rating Glenyce. We appreciate it. Glad you enjoyed your stay.

Thanks for staying with us and for your lovely review Elizabeth. We are so glad you enjoyed the apartment and our little town. We hope we can welcome you back some day. Warm regards

Thank you for your lovely review Colin. So glad you had a great time. It was really nice to meet you. We are pleased you felt welcomed and enjoyed your stay.

Dear Rubie-Han Thank you for staying with us and for your review. We are glad you found the amenities pleasing. We would have valued hearing your concerns regarding the bedroom and cupboard during your 5 night stay so we could try to address the issue. We enjoyed having you stay with us and were unaware of your concerns. On checking with the guests currently staying in the same apartment, we were advised they have not noticed any unpleasant smells in the bedrooms or cupboards. The carpets were professionally cleaned a few months ago and we are in the process of installing floating floors in all the apartments, for optimum hygiene and ease of cleaning. As you know, the living area upstairs has been completed. The stairs and bedrooms will follow soon. Since taking over Coull Waters in February we have worked tirelessly in creating the very best facility we can provide.  We take pride in our apartments and in our efforts to make each guest feel truly valued so they can thoroughly enjoy their stay with us in magnificent Mallacoota. Thank you for highlighting your concern. We hope we can welcome you back in the future. Kind regards

Thanks for your lovely review Anandaroop. It was great to meet you both and we are so pleased you enjoyed the apartment and its convenience. We hope we can welcome you back again.

Thanks for your review Yuki. We’re glad you found our apartments clean and convenient, and you enjoyed the coffee. We really enjoyed meeting you and hearing your musically gifted children. We hope we can welcome you back soon. (The wifi is now connected in the front apartment too).

Thank you for your review Barb. We are so pleased you enjoyed our apartments and the views. Thanks for staying with us

Thank you for your recommendation, Cheryl. We are so pleased you enjoyed your stay with us.

Thanks for your review Tim. We’re really pleased you enjoyed the location and the views. Wifi is on the way pending available technician to install. They’re hard to come by at the moment. Hope we can welcome you back when the wifi is in.

Thank you for your glowing review Sarah. We are so glad you enjoyed your stay. Thanks for your feedback about the condiments too. It’s a great idea. We will now provide salt, pepper and oil in our apartments. We really want our guests to receive the best service we can provide. We look forward to welcoming you back.

Thanks for you rating and review. Glad you enjoyed our lovely views.

Thank you so much for your lovely review and recommendation. We really enjoy meeting our guests and are so pleased you enjoyed your stay.

Thank you for staying with us. We enjoy providing the best service so you can have the best memories

Thank you for your lovely review. We are really pleased you enjoyed the improvements we have put in place. Glad your girls enjoyed themselves too. Thanks for staying with us and we hope to see you again sometime.

My apologies for missing this review and for my late response. We are glad you enjoyed your stay. Thanks for taking the time to review us.

We are so pleased you enjoyed your stay. Thank you for your lovely review. We really enjoyed meeting you and having you stay with us. Thank you also for your wonderful support of our lovely town and its residents as we continue to recover from the fires. It is much appreciated.

Thank you for staying at Coull Waters and for taking the time to post your review. We are glad you enjoyed your stay.

Thank you for staying with us and for your review. We are so glad you felt welcome and enjoyed the space in the units as well as our new linen. As you noticed, we are continuing to make improvements and we hope we can welcome you back to enjoy the further upgrades in the coming months. Kind regards

Thank you for your lovely review. We are so glad you enjoyed your stay. Warm regards

Thank you for taking the time to leave your positive review! We are so pleased you found the beds comfortable, the shower hot, and the location convenient. I’m glad we were able to respond to your needs quickly too. We hope you enjoyed your stay in our lovely little town. Do come and see us again sometime. We have a number of improvements planned for the apartments in the near future and we would love to welcome you back. Warm regards

Thank you for staying with us and for you taking the time to post your review. We are so glad you enjoyed the view and the convenient location. We’d love to welcome you back to enjoy the further improvements we are continuing to make. Kind regards Rachael and Geoff

Thank you for taking time to post your review and for your rating of 5 out of 5. We are so pleased you enjoyed your stay and found the facilities pleasing. We look forward to welcoming you again to enjoy our planned upgrades.

Thank you for your rating and response. We are glad you found the location convenient and the unit clean. We are planning several improvements in the near future and hope we can welcome you back to enjoy them sometime. Best wishes

Thanks very much for your comments. We are so pleased you enjoyed your stay with us.

Thank you for your rating. We are so glad you enjoyed your stay. We welcome your feedback and are always striving to improve. We hope we can welcome you back in the future. Best wishes

Thanks for your kind words

Thanks for your kind words

Thanks for your positive comments

Thanks for staying with us

Thank you for your kind words

Thanks for your kind words

Thankyou

I am so happy that you had a great stay.

Thanks for the great review. I hope you have a wonderful time while you are in Mallacoota

I am sorry you were disappointed and I am sorry you didn’t speak to me about your disappointment

I’m sorry you didn’t bring your complaint to me

Thanks for staying with us. We hope you will stay again sometime

Thanks for your positive words. I’m glad you had a good time

I’m sorry you didn’t bring your complaints to me.

Thanks for your feedback. I’m glad you are having a good time in Mallacoota

Thanks for staying with us and also for your very kind feedback

Thank you. I am so glad you enjoyed our accommodation and Mallacoota. I hope to see you again

Thanks for staying with us. I am glad you enjoyed the stay

As explained to you when you were checking in, the carpets were stained as we had just gone through the bushfires. The carpet cleaners are here to today. I’m sorry that you were not happy. I’m also sorry that you didn’t say anything to me on checkout

Thanks for your kind words