Interior
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Reviews of Imperio Residence by Perfect Host

2.5 out of 5
Imperio Residence by Perfect Host
Tower B, Ground Floor 192,, Taman Melaka Raya, Malacca City, Melaka

Reviews

5.0
Rating 10 - Excellent. 1 out of 6 reviews" "
Rating 8 - Good. 1 out of 6 reviews" "
Rating 6 - Okay. 0 out of 6 reviews" "
Rating 4 - Poor. 2 out of 6 reviews" "
Rating 2 - Terrible. 2 out of 6 reviews" "

5.0/10

Cleanliness

8.0/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Tion Kiat

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Jennifer

Travelled with family
Disliked: Cleanliness
Electrical plugs held to wall with sticky tape, only one plug worked. Toilet seat slid around on the toilet, not fixed in. Ceiling fan hanging from ceiling, not properly secured. Swimming pool closed and had two lights loose in the water. Bag of rubbish left in corridor for two nights, smelled terrible
Stayed 2 nights in Jul 2023

2/10 Terrible

Valerie

Disliked: Cleanliness, room comfort
DO NOT BOOK THIS HOTEL!
For those that is reading, please do not book this premise. It is dirty, have cockroach, totally unmaintained, broken furniture, air condition is totally leaking and dirty. The sofa is wet and the whole room smelled like a wet dog! Bath tub is leaking and not able to hold water too. I have booked 2 nights with this premise and upon checking in, the room is unsatisfactory. I have contacted the premise management and shown evidence of the room condition. I checked in late at night hence I had to stay in this premise for one night. In the discussion with the premise, I intend to stay a night and cancel the second night. The management agreed for the cancellation. Didn’t even offer to exchange room. However, upon cancellation with Hotel.com, the hotel management refuses to communicate and insist not to refund. This premise does not worth your time. Please refrain from booking with them. I have also lodged a police report for fraudulent charges.
Sputtering leaking. Floor wet all time
Filled with dust
Unknown dirt or stain
Wet and smelly sofa
Stayed 2 nights in Nov 2022

4/10 Poor

Nick

Disliked: Cleanliness
Sad, unloved and dirty
Building is slightly outside main centre of town. No doubt tourism is hit hard so it appears there are few guests and no money for a body corporate. So building is dirty, unloved and apartments dirty and some aspects unsafe. Could have been a super building but needs a lot of money and care to make it appealing. Give it a big no, head to centre of town until tourism recovers
Stayed 2 nights in Nov 2022

10/10 Excellent

YU YANG

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
very nice…out of my expectations, the room is quite big and well equipped and there is bathtub there!!
Stayed 1 night in Jul 2022

8/10 Good

kashif

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is situated in a decent area with a lot of restaurants within a few minutes walk. the big positive is that there is a shop on the ground floor where we easily could buy water, drinks and so on from.
Stayed 4 nights in Jul 2023