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"Have stayed many times at Dunas club, staff are always nice & friendly. Found bit of a difference this time. There was no toiletries even a small soap for bathroom arrived Wednesday thought buy friday the would changed towels, empty bins but when I checked was told only happens once when only there 5 days. That was disappointing, especially for emptying bins. Maybe there's been a change in management. The staff are all so nice and hard workers but was let down by this."

"Overall this was a very nice holiday. The hotel is beautiful and very relaxing with no issues over getting sunloungers, food or drinks. Drinks were nice and bed was very comfy. The range of activities was also wonderful (eg cocktail making classes). The spa was fantastic - well worth a visit. Staff were hit and miss. Some staff were fantastic such as neomi (entertainment team - she went above and beyond and just exuded good vibes) and harsh in reception. However, i witnessed a few incidents where other staff were rude to guests which is not expected in any hotel let alone one in this price bracket. Unfortunately some facilities were being renovated during my stay (restaurants and bar) which meant the serenity was intereupted with the noise of power tools. It would have been nice had the hotel communicated this to be before check in. The seafood restaurant was fabulous and the staff there were great (particularly Ana and Valentine). However the buffet restaurant's food was mid and id hope for more given the holiday price. Overall this was a lovely holiday, although for the price i wouldnt return as there are hotels in greece (and likely other countries too) that are better value and equally luxurious. "

"Love this hotel, it's my 10th stay. The hotel is good for families and couples. The kids club and entertainment is away from the accommodation and there is an adult only pool. Beautifully kept gardens,some pools are heated. "

"All of the hotel is clean. Staff are very welcoming. The hotel is very family friendly. We've been here several times and have enjoyed each experience."

"Rooms were basic but clean and comfortable. Nice pool and gardens. Pool bar and cafeteria open during the day serving drinks and snacks. On-site shop for food and drinks. Bar with entertainment in the evenings. All in all great value and a very pleasant stay. "

"How this is rated 5 star, I will never know. Rooms are average, food is sub prime. The worst are the staff who are really not friendly and so begrudging to have to help you out."

"Great place to stay in Lanzarote! Spacious and luminous junior suite, comfortable bed, renovated bathroom, nice terrace. Very clean and well maintained. Good breakfast and dinner. Friendly staff. We really enjoyed our stay here. Really recommended! "

"Perfect location, on the beach and near to the music square."

"Room excellent, overlooked the sea"