Travelled with partner
2 Jun. 2021
Liked: Cleanliness, amenities, property conditions & facilities
This property is surrounded by an industrial estate. It was very quiet and comfortable. Our visit was marred by confusion with SMS messages which were hard to decipher. Finally when we entered our room it hadn't been made up and still had remnants of the previous tenant. Contacting assistance was difficult as this accommodation also was contactless check in. We were finally able to contact someone and were allocated another room, but this did take time. There is no one in the building who could assist. It was a very bad start to our stay. The room was well equipped but did not have a microwave which would have been handy. The accommodation is a new hotel and is very lovely but they really have to make it easy to contact someone if there is a problem.
Stayed 1 night in May 2021