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"The hotel was absolutely amazing. The service was superb and the food was delicious. We enjoyed our stay very much.We loved the beds and the pillows , we slept really well. Also a special mention to Vishwa the naturalist who was outstanding with her informative wildlife tours which my 9 year old son enjoyed very much. The swimming pool was exceptionally good with a very natural feel and it was not too crowded. A great place to watch birds as you could see bee eaters, bulbuls etc and even monitor lizards. There is so much more to this place and we loved our stay there. We hope to return one day in the future."

"Had a wonderful stay at Jetwing Yala! The reception staff were exceptionally helpful and welcoming, making check-in smooth and pleasant. The evening food offerings were generous and delicious, with plenty of variety. Rooms very clean & spacious. A great experience overall — highly recommended! "

"Le séjour s’est passé merveilleusement bien ! Un personnel aux petits soins , très accueillant et efficace, des repas excellents et des chambres tout confort"

"had a short stay at kithala and we were given a very warm welcome by the front office team .. they make you feel at home and invited us to light the Oil Lamp which is a symbol of respect ..it was very special ..wish we had stayed for few more days !! "

"If you are looking for a hotel nearby the national park, look no further as this place is perfect You will be sunbathing watching crocodiles in the lake(it’s safe, don’t worry!!) admiring the sunset with the buffaloes and keep hoping an elephant will pop in. The rooms are spectacular,spacious and very very clean. The buffet (both breakfast and dinner) is yummy and with a variety I haven’t seen before. But the highlight of this hotel is the staff. We had the best people looking after us and this was the best thing!"

"We absolutely loved our stay here. From dining under the stars by candlelight in the national park to waking up in the heart of the bush in our gorgeous accommodation- it was magical. Breakfast in the treetops was an unforgettable experience, and the entire setting felt like something out of a dream. The staff were attentive to our every need, and a special mention goes to Robbie, who was simply amazing throughout our stay. This place is an absolute must when visiting Yala. We can’t wait to return!"

"Just wonderful. Heavenly."

"Toilet Malfunctions – The toilets in the room were not functioning properly. They were not flushing or refilling, causing significant inconvenience. No Room Change Offered – Despite reporting the issue, the hotel did not offer an alternative room or any assistance to resolve the matter. Language Barrier – None of the staff members were able to communicate in English, making it very difficult to get help or explanations. No Buffet Service – The hotel failed to open the buffet as expected, with no prior notice or explanation. Disturbance at Night – There were multiple incidents of people knocking on our door in the middle of the night, which was alarming and unacceptable. Poor Service – Overall, the service provided by the staff was unprofessional and unhelpful. Random Door Knocking – We felt unsafe due to unexplained and random knocking on our door throughout the night."

"We enjoyed our stay, the staff is really nice and helpful. The property is well maintained and clean. "