expedia

Photo gallery

Featured image
Premium bedding, pillow top beds, minibar, in-room safe
Premium bedding, pillow top beds, minibar, in-room safe
Premium bedding, pillow top beds, minibar, in-room safe
Premium bedding, pillow top beds, minibar, in-room safe

Guest reviews

4.5 out of 5 Wonderful
990 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

Pet Friendly
Air conditioning
Restaurant
Gym
Breakfast Available
Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Map

Explore the area

Popular LocationPaseo del Prado1 min walk
Popular LocationThyssen-Bornemisza National Museum2 min walk
Popular LocationPrado Museum6 min walk
AirportMadrid (MAD-Adolfo Suarez Madrid-Barajas)23 min drive

You could be seeing lower prices

With member prices, you could save 10% or more right now on thousands of properties.

Choose dates to view prices

  • Deluxe Room, 2 Single Beds, Non Smoking

    4.6/5 guest room rating

    Room amenities

    • 29 sq m
    • Sleeps 3
    More detailsDeluxe Room, 2 Single Beds, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking, Courtyard View

    4.8/5 guest room rating

    Room amenities

    • 29 sq m
    • Sleeps 3
    More detailsDeluxe Room, 1 King Bed, Non Smoking, Courtyard View
  • Premium Room, 1 Queen Bed, Non Smoking, City View

    4.4/5 guest room rating

    Room amenities

    • 29 sq m
    • City view
    • Sleeps 3
    More detailsPremium Room, 1 Queen Bed, Non Smoking, City View
  • Premium Room, 2 Single Beds, Non Smoking, City View

    Room amenities

    • 29 sq m
    • City view
    • Sleeps 3
    More detailsPremium Room, 2 Single Beds, Non Smoking, City View
  • Premium Room, 1 King Bed, Non Smoking, City View

    3.8/5 guest room rating

    Room amenities

    • 29 sq m
    • City view
    • Sleeps 3
    More detailsPremium Room, 1 King Bed, Non Smoking, City View
  • Executive Room, 2 Single Beds, Non Smoking

    Room amenities

    • 29 sq m
    • Sleeps 3
    More detailsExecutive Room, 2 Single Beds, Non Smoking
  • Executive Room, 1 King Bed, Non Smoking

    Room amenities

    • 29 sq m
    • Sleeps 3
    More detailsExecutive Room, 1 King Bed, Non Smoking
  • Premium Room, 2 Single Beds, Non Smoking, View

    Room amenities

    • 29 sq m
    • City view
    • Sleeps 3
    More detailsPremium Room, 2 Single Beds, Non Smoking, View
  • Premium Room, 1 King Bed, Non Smoking, View

    Room amenities

    • 29 sq m
    • City view
    • Sleeps 3
    More detailsPremium Room, 1 King Bed, Non Smoking, View
  • Junior Suite, 1 Bedroom, Non Smoking

    Room amenities

    • 55 sq m
    • Sleeps 4
    More detailsJunior Suite, 1 Bedroom, Non Smoking
  • Executive Suite, 1 Bedroom, Non Smoking, City View

    Room amenities

    • 70 sq m
    • City view
    • Sleeps 4
    More detailsExecutive Suite, 1 Bedroom, Non Smoking, City View
  • Executive Suite, 1 Bedroom, View, Corner

    Room amenities

    • 90 sq m
    • City view
    • Sleeps 4
    More detailsExecutive Suite, 1 Bedroom, View, Corner
  • Royal Suite, 1 Bedroom, Non Smoking, View

    Room amenities

    • 160 sq m
    • City view
    • Sleeps 4
    More detailsRoyal Suite, 1 Bedroom, Non Smoking, View

About this area

Madrid

Located in Madrid's Literary Quarter neighbourhood, The Westin Palace, Madrid is in the city centre and near a metro station. Teatro de la Zarzuela and House-Museum of Lope de Vega are cultural highlights, and some of the area's notable landmarks include Fountain of Neptune and Parroquia Jesus de Medinaceli. Looking to enjoy an event or a match while in town? See what's going on at Santiago Bernabeu Stadium. Spend some time exploring the area's activities, including golfing. Our guests love the hotel's location for the sightseeing.
View map
Popular Location

What's nearby

  • Paseo del Prado - 1 min walk
  • Thyssen-Bornemisza National Museum - 2 min walk
  • Prado Museum - 6 min walk
  • Puerta del Sol - 7 min walk
  • Puerta de Alcala - 11 min walk

Getting around

  • Sevilla Station - 6 min walk
  • Madrid Recoletos Station - 13 min walk
  • AirportMadrid (MAD-Adolfo Suarez Madrid-Barajas) - 23 min drive

Restaurants

  • Los Gatos - 3 min walk
  • Terra Mundi - 3 min walk
  • Lamucca de Prado - 3 min walk
  • El Rincón de Esteban - 3 min walk
  • Casa Pueblo - 3 min walk

About this property

The Westin Palace, Madrid

Luxury Madrid hotel in Literary Quarter, walk to Thyssen-Bornemisza National Museum
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. Additionally, WiFi in public areas, valet parking and coffee/tea in a common area are on-site. All 470 soundproofed rooms feature WiFi and pillowtop beds. Guests can enjoy deep soaking bathtubs, and other standard amenities include 24-hour room service, minibars and LED TVs. Housekeeping is available on request.
The Westin Palace, Madrid offers 470 forms of accommodation with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. LED televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.

Awards and affiliations

The Westin Palace, Madrid is listed in the 2011 Condé Nast Traveller Top 100 List.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of Measures to reduce infection (Spain)
Follows standard sanitisation guidelines of Commitment to Clean (Marriott)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (EUR 19 per day), Wired Internet (surcharge)
  • Available in some public areas: WiFi (EUR 19 per day)

Parking and public transport

  • Valet parking: EUR 40 per night
  • Limited parking spaces
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–11 AM: EUR 40 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Shopping

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Hair salon
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • Portuguese
  • Spanish

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Linens
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • TV/satellite channels
  • LED TV
  • Premium channels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in between 2:00 PM and 1 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed until further notice.

Access methods

Staffed front desk

Pets

Pets stay for free
Dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 66.0 per night.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 40 per person (approximately)
  • Fee for in-room wireless Internet: EUR 19 per day (rates may vary)
  • Fee for in-room wired Internet: EUR 19 per stay (rates may vary)
  • Fee for wireless Internet in public areas: EUR 19 per day (rates may vary)
  • Valet parking fee: EUR 40 per night
  • Rollaway bed fee: EUR 66.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Westin Palace Madrid Hotel
Westin Palace Hotel
Westin Palace Madrid
Westin Palace
The Westin Palace, Madrid Hotel
The Westin Palace, Madrid Madrid
The Westin Palace, Madrid Hotel Madrid

Frequently asked questions

Can I cancel my reservation for free at The Westin Palace, Madrid and receive a full refund?
Yes, The Westin Palace, Madrid offers free cancellation on select room rates, because flexibility matters! Please refer to The Westin Palace, Madrid cancellation policy on our site for more details about any exclusions or requirements.
Is The Westin Palace, Madrid pet-friendly?
Yes, cats and dogs are allowed at this property. Service animals are exempt from fees.
How much is parking at The Westin Palace, Madrid?
Valet parking is available for EUR 40 per night. Limited spots are available.
What time is check-in at The Westin Palace, Madrid?
Check-in is from 2:00 PM to 1 AM. Late check-in is available during limited hours.
What time is check-out at The Westin Palace, Madrid?
Checkout is at noon.
Where is The Westin Palace, Madrid located?
Located in Literary Quarter, this luxury hotel is steps away from Congress of Deputies, Fountain of Neptune and Thyssen-Bornemisza National Museum. Parroquia Jesus de Medinaceli and House-Museum of Lope de Vega are also within 5 minutes. Sevilla Station is 6 minutes by foot and Anton Martin Station is 6 minutes.
4.5
Wonderful
990 reviews
5 - Excellent
658
4 - Good
235
3 - Okay
62
2 - Poor
23
1 - Terrible
12

4.6/5

Cleanliness

4.5/5

Staff & service

4.6/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Westin Palace - Madrid
Amazing hotel and amazing staff. Make you feel like royalty in The Westin Palace - Madrid.
Stayed 2 nights in Mar 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Coffee maker and kettle will make it perfect
We had an excellent stay at the hotel. All service personnel are superb. A couple of things we would wish for : Our own coffee making facility in the room and a kettle. The once daily complementary tea and coffee is good but not quite enough.
Stayed 2 nights in Jan 2020

Stay in the know with the Expedia app

Get real-time notifications, view your trip details, and access mobile-only deals.

Text yourself a download link

By providing your number, you agree to receive a one-time automated text message with a link to get the app. Standard text message rates may apply.
Scan the QR code

Scan the QR code