Dear Mr. Akram,We appreciate the time taken to share your amazing feedbackWe're thrilled to hear that your experience at Hyatt Centric Gran Via Madrid went so well and we are grateful in advance and look forward to welcoming you again soon.Regards,Mario RivasGuest Experience Team

Estimada Lourdes,Muchas gracias por su tiempo en valorarnos.Nos alegra enormemente que haya disfrutado de su estancia con nosotros y esperamos volver a recibirla muy pronto.Saludos,Mario RivasGuest Experience Team

Dear Mr. Salil, We would like to thank you for having taken some minutes of your valuable time to share your recent experience with us. We are glad that you enjoyed your stay with us.We look forward to welcoming you back in the near future. Sincerely,Juan VidalGuest Experience Team

Estimado Sr. Rodríguez,Gracias por compartir su opinión sobre su última estancia en Hyatt Centric Gran Vía Madrid.Nuestro objetivo es brindar a nuestros huéspedes una experiencia extraordinaria, por eso estamos muy felices de saber que lo hemos logrado.¡En nombre de todo el equipo, esperamos darle la bienvenida nuevamente muy pronto!Atentamente,Juan VidalGuest Experience Team

Dear Mr. Nalbadian, Thank you for sharing your review about your last stay at Hyatt Centric Gran Vía Madrid.Our aim is providing our guests with an extraordinary experience, so we are so happy to know that we have achieved it. On behalf of all the team, we are looking to welcoming you back very soon! Sincerely,Juan VidalGuest Experience Team

Dear Mr. Towne, Thank you for sharing your review about your last stay at Hyatt Centric Gran Vía Madrid.Our aim is providing our guests with an extraordinary experience, so we are so happy to know that we have achieved it. On behalf of all the team, we are looking to welcoming you back very soon! Sincerely,Juan VidalGuest Experience Team

Dear M. Kfir!Thank you very much for taking your time and evaluating your stay here at Hyatt Centric Gran Vía Madrid!We hope and wish you had a great time visiting our beloved city.Thank you for the incredible score given, a 5/5!!Hope to see you soon!

Dear Mrs. Jessica!Thank you very much for taking your time and evaluating your stay here at Hyatt Centric Gran Vía Madrid!We hope and wish you had a great time in our beloved city and you were able to find all its hidden gemsThank you for the amazing score given, a 5/!!!Hope tosee you soon!

Dear Collette,Thank you for sharing your feedback with us.We are very pleased to know you enjoyed the experience with us. At Hyatt Centric Gran Via Madrid we work very hard every day to give the best services to our guests.We are looking forward to give you the welcome back in the near future.Best regards

Dear Mr. Almutawa, Thank you for sharing your review about your last stay at Hyatt Centric Gran Via Madrid.Our aim is providing our guests with an extraordinary experience, so we are so happy to know that we have achieved it. On behalf of all the team, we are looking to welcoming you back very soon! Sincerely,Juan VidalGuest Experience team

Dear Mr. Igor!Thank you very much for taking your time and evaluating your stay here at Hyatt Centric Gran Vía Madrid!We hope and wish you had a great time here at Hyatt Centric Gran Vía Madrid and at our wonderful city, it has a lot to offer.Thank you for the amazing score given, a 5/5!!Hope to see you soon!Have a great day!

Dear Mr. Eric!Thank you very mcuh for taking your time and evaluating your stay here at Hyatt Centric Gran Vía Madrid!We are happy to see you were able to enjoy our beutifuk city of madrid as much as you enjoyed our property!Thank you for the nice words you have for our staff, rest assure we will let them know!Also thank you for the amazing score given, a 10/10!Hope to see you soon!Have a great day!

Dear Mr. Jon!thank you very much for taking your time and evaluating your stay here at Hyatt Centric GRan Vía Madrid.We wish and hope you have enjoyed you visit to our beautiful city of Madrid!We hope to see you soon!Have a great day!

Estimada Sra. Yulia!Muchas gracias por tomarse el tiempo en evaluar su estadia aqui en Hyatt Centric Gran Vía Madrid!Esperemos que haya podido disfrutar de nuestra propiedad, tanto de su rooftop El Jardín De Diana como de los otros outlets que tenemos disponibles.¡¡¡¡Muchas gracias por la buena nota dada, un 5/5!!!!Esperemos volver a verla pronto!¡Que tenga un buen día!

Dear Louis,Thank you very much for sharing your experience with us. We much appreciate your comments, we do our best to make each guest's stay unique. We hope to give you the welcome back very soon.

Dear Bernardo,Thank you so much for your feedback.We look forward to welcoming you back in your next visit to Madrid.Best regards,

Dear Mr. Thomas!Thank you very much for taking your time and evaluating your stay here in our property Hyatt Centric Gran Vía Madrid!Thank you very much for the nice words towards our property!!We hope and wish to see you soon!Have a great day!

Estimado Sr. Gonzalez:Muchas gracias por compartir su experiencia con nosotros. Nos alegra ver que tuvo una estancia buena y esperamos poder volver a darle la bienvenida muy pronto.Un saludo,

Dear Mrs. Heidi!Thank you very much for taking your time and reviewing your stay here at Hyatt Centric Gran Via Madrid!We really appreciate the amazing score given, a 5/5!!We hope and wish you enjoyed our amazing city has much has you enjoyed our property!Hope to see you soon!Have a great day!

Dear M. Zhengchao!Thank you very much for reviwing your stya here at Hyatt Centric Gran Vía Madrid!Thank you very much for the score given! An 8/10!!Was there any issue or inconvenience we did not address accordingly? If so, please let us know!Hope to see you soon!Have a great day!

Dear Mrs. Alexandra!Thank you very much for the amazing review mentioning Margarita and Jhonny, rest assure we will let them know you mentioned them!Thank you for the amazing score given, a 5/5!!Hope to see you soon!Have a great day!

Dear Mr. Robert!Thank you very muvh for taking your time and evaluating your stay here at Hyatt Centric Gran Via Madrid!Thank you for the nice words you have towards our property, specially our rooftop.We hope you had a great time in our beloved city and in our property!We hope to see you soon!Have a great day!

Estimada Sra. Rosaily!Muchas gracias por tomarse su tiempo en evaluar su estadía aquí en Hyatt Centric Gran Vía Madrid!Esperemos que haya podido disfrutar de todos los pequeños rincones que tiene esta bella ciudad por descubrir.Muchas gracias por las bonitas palabras que tiene hacia nuestra propiedad y staff

Dear M. Tilottama!Thank you for taking your time and evaluating your stay here at Hyatt Centric Gran Via Madrid.We wish you enjoyed your stay!Thank you for the amazing score given!

Estimado Sr. Vicente!Desde Hyatt Centric Gran Via Madrid le deseamos: FELIZ 2024!!!Esperemos que haya podido disfrutar tanto de nuestra hermosa ciudad como de nuestra propiedad.Muchas gracias por la increíble nota, un 10/10!!Esperemos verle pronto!

Dear Mr. Rivero,Thank you very much for sharing your experience with us and for such a nice score!!Looking forward to welcoming you back!Regards,

Estimado Sr. Valladares:Qué alegría saber que tuvo una estancia tan buena con nosotros, no puede hacernos más felices saber que pudimos cumplir con sus expectativas. Esperamos poder volver a darle la bienvenida muy pronto.Un saludo,

Dear Mr. David!Thank you very much for taking your time and evaluating your stay here at Hyatt Centric Gran Via Madrid.We really appreciate the amazing score and the nice words towards our staff and property.We hope to see you soonHave a great day!

Dear M. George!Thank you very much for evaluating your stay here at Hyatt Centric Gran Via Madrid.We really do appreciate the amazing score!!Hope to see you soon!Have a great day!

Dear Jamie,Thank you so much for sharing your feedback with us and for such a nice review!! Our objective is to make our guests feel at home and we are very glad to know that we achieved it.We hope we can welcome you back very soon.Regards,

Dear George,Thank you very much for your nice review about your recent stay with us. We hope we can welcome you back very soon.Regards,

Dear Robert,We are very grateful for your nice words towards our team. Our main objective is to make our guests feel at home, so it is a big pleasure to know that we have achieved it.Hope to welcome you back soon.Regards,

Estimada Ana María:Muchísimas gracias por la reseña acerca de su última experiencia con nosotros. Nos alegra mucho saber que todo estuvo a la altura.Quedamos a su entera disposición.Un saludo,

Dear María,Thank you very much for recommending us!!! We are extremely grateful and happy that you enjoyed your experience with us, especially thanks to the team and the location.Hope to welcome you back soon.Regards,

Dear Ms. Milian,We are very grateful for your kind review about your previous stay with us.We hope we can welcome you back soon.Regards,

Dear Fawaz,Thank you very much for your nice feedback! We are happy to know that you enjoyed the location of the hotel and hope we can welcome you back very soon!Regards,

Estimada María Ruth:Estamos muy contentos de saber que tuvo una experiencia tan buena con nosotros y esperamos poder darle la bienvenida de vuelta pronto.Un saludo,

Dear Kashmira,Thank you very much for sharing your feedback and for such a nice comment about the location, the hotel and the rooftop! We are happy to know that you enjoyed your time with us!Regards,

Dear Fetnat,Thank you so much for sharing such a nice review! We are very happy to know that you enjoyed your stay and we hope we can welcome you back soon.Regards,

Dear Hin Fan Duncan,We cannot thank you enough for such a nice comment about our team and hotel! We are extremely happy to know that you enjoyed your time with us.We hope we can welcome you back very soon.Regards,

Dear Guest,It makes us really happy to know that you enjoyed so much your experience with us! We hope we can welcome you back soon.Regards,

Estimada Ximena:Muchísimas gracias por compartir su reciente estancia. Nos alegra mucho saber que disfrutó de la experiencia.Esperamos recibirla de vuelta pronto.Un saludo,

Estimado Carlos:Nos alegra mucho saber que su estancia fuese tan bien y esperamos poder recibirle de vuelta muy pronto.Un saludo,

Dear M. Santos!Thank you very much for the kind words towards Maria, rest assure we will let her know you mentioned her hard work.Hope to see you soonHave a great day!

Dear Santiago,Thank you so much for sharing your opinion regarding your previous stay with us. We are very happy to know that you enjoyed the location, the rooms and the service.We have taken good note on your comment regarding the breakfast and have passed it to our Food & Beverage Manager in order to take a look at it.We hope to welcome you back very soon!Regards,

Dear M. Roberto!Thank you very much for the kind words towards our property and staff.We will be very happy to have you here back againHave a great day!

Estimada Sra. Lourdes!Muchas gracias por tomarse el tiempo en escribir una reseña bonita sobre su estancia aquí en Hyatt Centric Gran Vía Madrid.También queremos agradecerle por las bonitas palabras que tiene hacia nuestro staff.Esperemos volver a verle muy pronto!Que tenga un buen día!

Dear Ivan,Thank you very much for sharing your experience with us. We would like to apologize for not meeting your expectations regarding the service received. Rest assured that we have followed up with our colleagues, since we always try our best to assist our guests with the luggage and with any assistance they may need.We really hope we can welcome you back with us. In the meantime, we remain at your entire disposal.Regards,

Dear Anonymous!Thank you for revewing your stay here at Hyatt Centric Gran Via Madrid.We see you encountered some issue regarding the elevators, just for your information, we have a total of 3 elevators. The two main ines at the entrance and a third one, just for guests to use at the back, next to ONDAS Bar.Hope to see you soonHave a great day!