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Dear Hotel Madrid

4.0 star property
Boutique Madrid hotel connected to a shopping centre, steps from Plaza de España - Princesa

Photo gallery for Dear Hotel Madrid

Enjoy the city view from our rooftop terrace with a glass balustrade and wooden deck, perfect for relaxing with a casual seating area.
Stunning cityscape with a unique, multi-story building featuring a distinctive corner design and rounded top.
Enjoy al fresco dining with a city view from this outdoor terrace featuring a long dining table and glass railing.
Enjoy breathtaking views of the city from our rooftop pool, surrounded by a glass balustrade.
Stunning staircase with intricate black and gold detailing, set against a backdrop of white walls and a sleek black railing.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Housekeeping
The current price is AU$292
includes taxes & fees
3 Aug - 4 Aug

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Room with Terrace

Deluxe Room with Terrace

Deluxe Room with Terrace

Highlights

Soundproofed
Air conditioning
Smart TV
Pillow menu
Blackout curtains
Egyptian cotton bed sheets
Memory foam bed
Down duvet
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, City View (High floor)

Premium Room, City View (High floor)

Premium Room, City View (High floor)

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Pillow menu
Blackout curtains
Egyptian cotton bed sheets
Memory foam bed
Down duvet
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Triple Room, Non Smoking, City View

Deluxe Triple Room, Non Smoking, City View

Deluxe Triple Room, Non Smoking, City View

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Pillow menu
Blackout curtains
Egyptian cotton bed sheets
Memory foam bed
Down duvet
  • 20 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Luxury Suite, City View (High floor)

Luxury Suite, City View (High floor)

Luxury Suite, City View (High floor)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Pillow menu
Down duvet
Premium bedding
Separate bedroom
Blackout curtains
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Room, Non Smoking, City View

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Deluxe Room, Non Smoking, City View

8.8 out of 10
Excellent
(56 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Pillow menu
Blackout curtains
Egyptian cotton bed sheets
Memory foam bed
Down duvet
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Room, 2 Bedrooms, Connecting Rooms, City View

Family Room, 2 Bedrooms, Connecting Rooms, City View

Family Room, 2 Bedrooms, Connecting Rooms, City View

7.8 out of 10
Good
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Pillow menu
Blackout curtains
Egyptian cotton bed sheets
Memory foam bed
  • 40 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Deluxe Room, Non Smoking, City View

Deluxe Room, Non Smoking, City View

Deluxe Room, Non Smoking, City View

8.4 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Pillow menu
Blackout curtains
Egyptian cotton bed sheets
Memory foam bed
Down duvet
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
Gran Via 80, Madrid, 28013

What's nearby

  • Plaza de España - Princesa - 1 min walk - 0.0 km
  • Royal Palace of Madrid - 10 min walk - 0.9 km
  • Plaza Mayor - 11 min walk - 1.0 km
  • Puerta del Sol - 13 min walk - 1.1 km
  • Prado Museum - 3 min drive - 1.8 km

Getting around

  • Plaza de Espana Station - 1 min walk
  • Madrid Principe Pio Station - 13 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 24 min drive

Restaurants

  • ‪360° Rooftop Bar - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Vips - ‬1 min walk
  • ‪Burger King - ‬1 min walk
  • ‪Taberna Rincón de Reyes - ‬1 min walk

About this property

Dear Hotel Madrid

Upscale boutique hotel near Plaza de España - Princesa
Located close to Royal Palace of Madrid and Plaza Mayor, Dear Hotel Madrid provides a swim-up bar, a poolside bar and a rooftop terrace. The on-site international cuisine restaurant, Nice To Meet You, offers breakfast, brunch, lunch, dinner and children's meals. Stay connected with free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities such as a bar.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool with sunloungers and a swim-up bar
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out
  • Babysitting (surcharge), luggage storage and wedding services
  • A banquet hall, a porter/bellboy and smoke-free property
  • Guest reviews speak highly of the helpful staff and location
Room features
All 162 rooms include comforts, such as premium bedding and pillow menus, in addition to thoughtful touches, such as laptop-compatible safes and air conditioning.
Extra amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and designer toiletries
  • 32-inch Smart TVs with satellite channels
  • Wardrobes/cupboards, heating and daily housekeeping

Languages

English, French, Italian, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 36 per day); discounts available
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 11:00 AM on weekdays and 8:00 AM to noon on weekends; EUR 23 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Nice To Meet You

Things to do

  • Seasonal outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Hardwood flooring in room
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 14 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels
  • IPod dock

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Some Premium and Deluxe guestrooms and Luxury Suites are equipped with terraces. Guests must request a room with a terrace in advance (surcharge applies), subject to availability.

Renovations and closures

The following facilities or services will be unavailable from August 11 2025 to August 25 2025 (dates subject to change):
  • Dining venue(s)
The following facilities will be closed during May, October, November and December:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 70.00 per night.
Cots (infant beds) are available for EUR 20.0 per day

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 23 per person
  • Airport shuttle fee: EUR 30 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: EUR 36.00 per day (328 ft away)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 20.0 per day
  • Rollaway bed fee: EUR 70.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property has a rooftop plunge pool, open seasonally. This pool is not suitable for swimming.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from June to September
Pool access available from 10:00 AM to 8:00 PM

Property is also known as

Dear Hotel Madrid
Dear Hotel
Dear Madrid
Dear Hotel Madrid Hotel
Dear Hotel Madrid Madrid
Dear Hotel Madrid Hotel Madrid

Frequently asked questions

Does Dear Hotel Madrid have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 10:00 AM to 8:00 PM.

How much does it cost to stay at Dear Hotel Madrid?

As of 17 July 2025, prices found for a 1-night stay for 2 adults at Dear Hotel Madrid on 3 Aug 2025 start from AU$292.09, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Dear Hotel Madrid pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Dear Hotel Madrid?

Check-in start time: 3 PM; check-in end time: 11 PM. After-hours check-in is not available.

What time is check-out at Dear Hotel Madrid?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Dear Hotel Madrid provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 30 per vehicle applies.

Where is Dear Hotel Madrid located?

Located in Madrid Centro, this boutique hotel is within a 10-minute walk of Plaza de España - Princesa and Royal Palace of Madrid. Puerta del Sol and Plaza Mayor are also within 15 minutes. Plaza de Espana Station is only a 2-minute walk and Santo Domingo Station is 4 minutes.

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Dear Hotel Madrid Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 621 out of 1000 reviews
Rating 8 - Good. 268 out of 1000 reviews
Rating 6 - Okay. 67 out of 1000 reviews
Rating 4 - Poor. 20 out of 1000 reviews
Rating 2 - Terrible. 24 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alan

Liked: Cleanliness, amenities, property conditions & facilities
Very central location and family room for 4 of us was perfect. Very friendly and helpful staff. Definitely will stay again if ever back in Madrid.
Stayed 3 nights in Jun 2025

8/10 Good

Anna

Liked: Staff & service, amenities, property conditions & facilities
Service was great
Stayed 1 night in Jul 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 5 nights in May 2025

10/10 Excellent

Brian Norman

Liked: Cleanliness, amenities, property conditions & facilities
Another lovely stay at this first class hotel. Right on the centre of Madrid and metro, bus and taxi outside front door. Really friendly staff and amenities.
Stayed 4 nights in Jun 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is so friendly and the location is the best!
Stayed 2 nights in Mar 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the suite on the 12th floor! Beautiful and spacious. Super friendly and helpful staff at the front desk.
Stayed 1 night in Apr 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager Sofía was awesome
Stayed 4 nights in Feb 2025

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Right in the heart of the main avenue
Stayed 3 nights in Feb 2025

8/10 Good

Mingwei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Oct 2024

10/10 Excellent

CARLOS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Great staff.
Stayed 1 night in Sep 2024

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Hotel

Amazing hotel in a perfect location. Great value Spotlessly clean
Stayed 3 nights in Nov 2024

6/10 Okay

Denticart

Liked: Cleanliness
Disliked: Amenities
Cute and fun hôtel. It’s right in the center which makes it easy to commute. The staff were very Nice and accommodating. Some of the things I had issues with are 1. I think they allow people to smoke in the rooms and there’s a cigarette stench left over. 2.The hallway smelled like a bad men’s purfume. The scent was way too strong, felt nauseous every time I walked out. 3. To grab breakfast and dinner, a reservation must be made, which is not ideal if you decide to change plans. I also didn’t like that they didn’t have a proper lounge area so I can work. They have a rooftop bar, but you can’t order drinks and bill it to the room. Needed to walk with a credit card at all times. The bar tender was also a bit rude. But overall, it’s a nice place.
Stayed 3 nights in Jun 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel with good access to tourist places. Excellent breakfast and very comfortable bed
Stayed 4 nights in May 2024

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location!
Stayed 4 nights in Aug 2023

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Everything walking distance. Wonderful breakfast/rooftop. Rooms are lovely and modern.
Stayed 3 nights in Oct 2024

6/10 Okay

John

Liked: Cleanliness, property conditions & facilities
The staff and house keeping were excellent. It is centrally located so street noise is to expected. However it was excessive. Sirens through the night every ten to fifteen minutes all night long. Partying on the street with yelling and carrying on 70% of the time. Difficult to sleep through the night. I have never been in a hotel anywhere that you have to pay 10 euros for a bucket of ice for your drinks in the room. They did have a water distillery on every floor which was a positive. Metro at your doorstep was also a positive. The front desk staff were very attentive and helpful and they spoke English which is big positive. Rooftop pool was out of order which was a disappointment but the bar on the roof offered a nice panoramic city view but limited seating.
Stayed 6 nights in May 2025

10/10 Excellent

Jens

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in Madrid with lots of charm
Stayed 4 nights in Mar 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for tourists! The hotel was extremely clean, and had a great rooftop!
Stayed 3 nights in Sep 2023

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The central location to the metro (right out the front) and the dining/drinks options with the restaurant and roof top bar, made the stay here easily enjoyable as well as the friendly staff
Stayed 3 nights in Apr 2024

10/10 Excellent

sara

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was AMAZINGGG
Stayed 1 night in Jul 2023

10/10 Excellent

ARTEMIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Third year staying at this hotel and will repeat without a doubt
Stayed 2 nights in May 2024

10/10 Excellent

Steve

Liked: Staff & service, property conditions & facilities
Great place, great location, great rooms, great service. Highly recommend this hotel
Stayed 1 night in May 2023

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 3 nights in Jun 2023

6/10 Okay

Jose

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
I used to love staying at this hotel during my early years working in Madrid, shortly after it first opened. However, I stopped coming because both the staff and the overall atmosphere felt cold and unwelcoming. This time, I decided to give it another chance and booked a suite only to be reminded why I won’t be returning.
Stayed 3 nights in Feb 2025

10/10 Excellent

Stephanie

Liked: Staff & service, amenities, property conditions & facilities
Hotel was very clean and in a great location. Staff was friendly and rooftop pool was excellent